Always great service from Kia, Georgina and Jordan are always so helpfull and friendly they always go above and beyond for me. The services on my car are always easy to arrange and quick to carry out... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very good service from first demo visit to buying and part exchange. All dealt with by one well trained and highly professional sales person.
The service was functional and did everything I expected. But with previous cars I've experienced added value such a collect and deliver service, a courtesy car or a while you wait service. None of th... もっと見る
企業が回答しました
Everyone was very professional, listened and took necessary action as needed. All the work on the car carried before the end of the day as promised.
企業情報
当該企業による記述
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
連絡先
Houghton Road, LU5 5BF, Dunstable, Bedfordshire, 英国
- 01582477500
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 27%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer service is excellent and staff…
Customer service is excellent and staff are always very helpful and polite

Brayleys Cars - Brayley KIA Dunstable からの回答
Slow response
A revisit 2 weeks after diagnosis and part ordered. Dropped car in at 8am. Engineer took car in at 10.30 and returned it at 10.55 Fixed.
Disappointed that my car was not prioritised as a returned to fix...

Brayleys Cars - Brayley KIA Dunstable からの回答

Brayleys Cars - Brayley KIA Dunstable からの回答
Amazing Service from Jordan & Georgie…
Amazing Service from Jordan & Georgie really helped out very last minute special thanks also too Lee Buckley for his help

Brayleys Cars - Brayley KIA Dunstable からの回答
A garage I trust to service my car
Everyone was friendly, helpful and efficient. My car was collected and delivered on time, and the work needed was explained to me, along with the costs. Great service!

Brayleys Cars - Brayley KIA Dunstable からの回答
Professional as always
Professional as always, great liaison and no surprises for my service.

Brayleys Cars - Brayley KIA Dunstable からの回答
No issues with booking in
No issues with booking in. Friendly. Worked while waiting and coffee and biscuits supplied.

Brayleys Cars - Brayley KIA Dunstable からの回答
Bradley’s service desk…
The staff at Bradley’s service desk were amazing. They helped me so much, and now my car is fixed. Everyone I spoke to over the 2 weeks were very pleasant and gave me a lot of good advice. It was very easy to drop car off and collect car. A very smooth operation all round.

Brayleys Cars - Brayley KIA Dunstable からの回答
Car Purchase
This was my first new car purchase in 19 years - from the moment we entered the car showroom in Dunstable through to driving away our experience & service received has been first class. No hard sale but finding the right car for our needs & talking through the pros & cons - Peter Deans 'held our hands' through the process in a most professional manner & we would highly recommend him without hestitation.

Brayleys Cars - Brayley KIA Dunstable からの回答
Win for Brayley Kia
Third car off Kia, even when I expressed interest, the sales manager Jake informed me in the first instance of the tax band. A nice smooth process, no heavy selling, all questions answered.

Brayleys Cars - Brayley KIA Dunstable からの回答
I purchased Kia Sorento Aspire from…
I purchased Kia Sorento Aspire from Brayleys car and i am very satisfied with the service i received , All the employees and manager were friendly and helpful. 👍👍🙏🙏

Brayleys Cars - Brayley KIA Dunstable からの回答
Excellent service desk staff very…
Excellent service desk staff very friendly professional.

Brayleys Cars - Brayley KIA Dunstable からの回答
Kia is worst they dont have parts you…
Kia is worst they dont have parts you need to fix the the car for one part you need to buy whole thing and cost you tousands very disappiinted with the service

Brayleys Cars - Brayley KIA Dunstable からの回答
Exceptional service
From start to finish the service has been exceptional, Jordan from the Dunstable branch went above and beyond to make sure the car was perfect for me. I am a nervous buyer, so had many questions and queries about buying a second hand car, all were met with patients, professionalism, and timely responses. Even when Jordan was out of the office, Jake his manager was happy to assist. A video was sent to me of the car before I came to view and after I decided to buy which was a great service and put my mind at ease. They even had my car delivered to my house due to mobility and travel issues that I faced. I can’t thank Jordan enough, nothing was too much trouble and every need was taken care of. This kind of service is very hard to come by and I really appreciate it. I will not hesitate to buy my future cars from this garage. I’ll also recommend my friends and family, due to the exceptional service. Thank you so much Jordan and Jake.

Brayleys Cars - Brayley KIA Dunstable からの回答
A very good experience
A very good experience. The service staff were polite positive and Herman was a pleasure to deal with.

Brayleys Cars - Brayley KIA Dunstable からの回答
Kia Houghton Regis
Herman and Jake served me at Kia Houghton Regis and made the experience as smooth as possible and with a prompt turn around
Thank you guys

Brayleys Cars - Brayley KIA Dunstable からの回答
Breath of fresh air at the Dunstable/…
Breath of fresh air at the Dunstable/ Houghton Regis Kia. Handled warranty and good will repairs expertly. Clear communication at all times. Special thanks to Jordan Langley on the service desk.

Brayleys Cars - Brayley KIA Dunstable からの回答
Had a service at Dunstable KIA today…
Had a service at Dunstable KIA today and the service was great, friendly staff and very helpfull garage.
My car needed a fluid leak fixed following the service and rather than coming back they fixed it for me there and then. Cant fault the staff here ive always had a good experience and they always go above and beyond for me. Thank you all.

Brayleys Cars - Brayley KIA Dunstable からの回答
Motability Car ordered and picked up in 4 days!
Peter was extremely helpful going above and beyond to supply us with a Motability Car for collection in a few days. We needed a car quickly due to illness and he talked us through the process making us feel at ease. Would thoroughly recommend Brayleys (Dunstable) for customer service, reliability and excellent vehicles.

Brayleys Cars - Brayley KIA Dunstable からの回答
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