Truly excellent service. My music kept dropping on my Bluetooth audio. I called up Nissan customer service, they advised that i qualified for a free software update. I called and booked my car in, wai... もっと見る
企業が回答しました
所在地
所在地を変更Chester Road 127, B74 2HE Sutton Coldfield, Streetly, GB
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Paid for a major service which was quite expensive. However, wheel balancing was not done. Neither did the garage contact me before collecting about finding a perished drive belt that I would happily... もっと見る
From the moment walked in I was welcomed at the service desk and was explained exactly what would be done and they sorted my courtesy car. When I picked up my car Zoe who was so helpful and explained... もっと見る
企業が回答しました
Harry is an excellent guy who really knew what I want it. He listened to me patiently, he was not pushy at all. He was more interested in the fact that I left with the car that I wanted.Excellent cust... もっと見る
企業が回答しました
企業情報
当該企業による記述
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
連絡先
Chester Road 127, B74 2HE, Sutton Coldfield, Streetly, 英国
4.7
優良
354件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 31％に回答しています
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Good all round knowledge.Excellent…
Good all round knowledge.Excellent communication from salesman.
Very personal service.
2026年9月4日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Simon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
The service was fantastic.
The service was fantastic.
I received all the support we needed in our situation. The person who assisted us genuinely put themselves in the customer’s position to help resolve the issue.
Congratulations on the excellent customer service.
2026年9月4日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Fernando, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Screen repair
Car went in for simple job as I was waiting my car was expedited job done 5*
2026年9月3日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Jane, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Friendly efficient service.
2026年8月24日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Philip, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Well disabled people pay a lo of money…
Well disabled people pay a lo of money & you don’t even get a service clean no more think it’s not right
2026年8月21日
自発的なレビュー
Completely happy
Harry is an excellent guy who really knew what I want it. He listened to me patiently, he was not pushy at all. He was more interested in the fact that I left with the car that I wanted.Excellent customer services very knowledgeable
2026年8月15日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Lotus, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent service
Excellent service
Listened carefully to wants and matched a car to them
Thank you, James
2026年8月20日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Alison, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by James. We look forward to continuing to welcome you into the dealership for many more years.
Truly excellent service
Truly excellent service. My music kept dropping on my Bluetooth audio. I called up Nissan customer service, they advised that i qualified for a free software update. I called and booked my car in, waited 10 days. When I took my car in, they also performed a full health check on my vehicle as well. All free of charge, I was very impressed with the service overall - quick, efficient, polite and they care about their customers. A+
2026年8月17日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi James, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Rubina, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
They did my sevice in 2 hours.
They did my sevice in 2 hours.
At the service desk Nicky was brilliant .she knew exactly what was needed.
2026年8月13日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Sheila, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Quick and excellent service
Quick and excellent service! Waited only 2 hours for car service, staff pleasant and helpful and a very welcome complementary coffee machine!
2026年8月10日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Rebecca, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Brayleys service department
From the moment walked in I was welcomed at the service desk and was explained exactly what would be done and they sorted my courtesy car. When I picked up my car Zoe who was so helpful and explained what was done and what had been fixed and I found Zoe very professional she was great really pleased.
2026年8月11日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Adam, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Always a pleasure taking car brayleys…
Always a pleasure taking car brayleys top class service and trustworthy nothing too much for the staff excellent service all round...
2026年8月7日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Lance, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Kevin was so nice so helpful we had a…
Kevin was so nice so helpful we had a good experience with
2026年8月5日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Naida, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Nissan Juke radio software update.
I was given a free software update as my radio system was not working and was told it was a problem with the Nissan Juke. After the update my radio system was working so when I got home
I tried to connect my device to Bluetooth and was unable to complete the process.
The following day the radio was again dead. So the issue is not resolved.
2026年8月3日
自発的なレビュー
Yet another great experience at…
Yet another great experience at Brayleys Nissan Birmingham! Harry was friendly and very professional making the purchase of my car a fully informed seamless experience. This is my 5th car from Brayleys for this reason and am planning on going back in the future. Many thanks
2026年8月4日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Clair was brilliant made it so easy…
Clair was brilliant made it so easy will come to Brayleys in the future thank you again x
2026年8月1日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Lee, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The staff are very friendly
The staff are very friendly, welcoming and professional. Especially the front of house staff Nicky.
2026年7月28日
自発的なレビュー
Brayleys Cars - Brayley Nissan Birmingham からの回答
Hi Mr & Mrs Moore, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
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