I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... もっと見る
企業が回答しました
The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car... もっと見る
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Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything. As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my c... もっと見る
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Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so s... もっと見る
企業が回答しました
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Birmingham Road 41, WV2 3LQ, Wolverhampton, England, 英国
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 31%に回答しています
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Before they used to vacuum and wash the car but not now Thanks
Jat displayed a calm professional approach. Talked through and explained everything very clearly. Timely update at every stage of process of purchase.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Very easy and straightforward to book.
On the day the service procedure was well explained with the service staff updating me on a regular basis.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Salesman took time to understand our needs in terms of vehicle spec and budget offering many options.Everything was clearly stated and explained and we did not feel under any pressure to make rushed decisions throughout the sales process.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
That Lady! Bless her! Always welcomes you with a smile. The job also well done. It would have been a perfect job but the valeting service sadly is no longer available.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Receptionist team very helpful and efficient, work done on time including extra work required.

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Brayleys Cars - Brayley Nissan Wolverhampton からの回答
As a Motability customer there are a lot of additional needs to be considered. At Nissan Brayleys the service is excellent. Fabien in Motability is superb as is Vanessa from Service.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Mark was very helpful and knowledgeable, making our experience truly enjoyable, he always kept us informed along the way. The handover went smoothly apart from one small hiccup but that was soon rectified

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Absolutely brilliant service - would like to commend Vanessa who was so helpful and detailed with everything. Excellent customer service

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Excellent customer service, consistent reliability and communication provided by staff and management at Brayleys Wolverhampton.Thank you.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Very smooth felt looked after no fuss and no unnecessary attempts to upsell

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Very easy from start to finish to book a Service and MOT. Great communication, very helpful staff, greeted well and took control of the process.
The video inspection was clear, no hidden charges. Paying was a breeze and technical know how was clear.
Clear advice given. Would totally highly recommend.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Had a fantastic experience purchasing my new aryia from salesman Gino and also help from mark in getting the deal over the line and when I picked it up the bodywork looked like a mirror ! Many thanks for all your help

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
We came here after having a awful experience at (big motoring world) Gino was polite and very professional from our first phone call with him to handing the car over to us. We're very happy with the service we received by him and when it's time to change our 2nd car out we have decided to come here again. Should of come here first! Thank you for a stress free experience.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Visited garage for an annoying rattle with identified location (under warranty), 2nd visit for same issue, nothing done effectively first time.
Arrived at garage and asked if rattle was obvious this morning and I mentioned it is less obvious when weather warm. The Nissan response was “why don’t you bring it back when it’s colder”. This was not particularly helpful after a 50 minute drive to get to the garage for 8.00 am.
I was told to wait and 10 minutes later told they didn’t know where my courtesy car was, but they knew it had a puncture, so would I wait to see if they could sort something out. Having a busy schedule I did not have the time to wait for something that may not materialise and had to leave in my car.
Nissan appears to happily accept sub standard service levels from some of its dealers.
Maybe answer is to “go Chinese”.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
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