I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... もっと見る
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I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... もっと見る
企業が回答しました
The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car... もっと見る
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Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything. As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my c... もっと見る
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Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so s... もっと見る
企業が回答しました
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Birmingham Road 41, WV2 3LQ, Wolverhampton, England, 英国
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 31%に回答しています
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Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Good service helped by doing service quickly for me

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Great customer service. Kept informed during the whole time the vehicle was in

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Laurence was excellent great customer service advising step by step of what needed doing
A great asset to the company
10/10

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Vanessa was very friendly and helpful. She explained everything to me and I was not pressured into having extra work undertaken. However the online booking system let me down. It did not relayed any of the information I had put on to the dealership. Vanessa managed to sort things out and I will never use online booking again.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
I just want put this review is for Lawrence only not for Nissan. Ive not had good experience in the past generally from 3 different Nissan branches this being the fourth. But Lawrence turned that around. If i was ever to return to Nissan it would be because of him. His expertise, mannerism, knowledge stood out. He was willing to listen, wasnt pushy, understood the problem and found the solution. He did exactly what i needed and i cannot fault his service. I wish i had met him before, and wish there was more people like him in the car trade. A genuine person honestly... So thank you Lawrence once again, i hope your recognised for the Value you add to this branch.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Staff very helpful and engaging. New waiting area with seats of different heights for those of us who struggled with the low chairs. Coffee machine easy to use and great taste. Kept me informed every step of the way.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Excellent service, on arrival a mechanic took me on a test drive to identify the noise issue in my car. I waited for just over an hour free tea and coffee was available. The mechanic then asked me to go on another test drive during which he explained what he had found to resolve the noise problem.
Glad to say knocking noise was resolved.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Excellent service from Rehana when buying the car remotely. Personalised video of the car sent to me after initial enquiry with all of the questions I had answered promptly, fully and honestly. Once the decision to purchase was made, Rehana walked me through all of the steps required to complete it, even offering to pick me up from the station on collection day. Buying from Brayleys Nissan was a pleasure from start to finish.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Just brought my Nissan qashqai.
The whole experience was good With Rehana.
👍👏

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
I bought my Kia Eniro from this dealer, I had fantastic service from Rehana who was very helpful and let me make sure the car was suitable for my family needs. She answered all my questions and was very polite, professional with a great sense of humour, she wasn't pushy either, which was a breath of fresh air as someone who has worked in the car industry for 14 years so I know how sales executives can behave. The car was cleaned to a good standard and came with a full charge. I would recommend Rehana at Brayleys Nissan to anyone. I also received a brilliant citnow video showing all the cars features before I went to view it. Thank you all.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
The Service carried out was fine, as was the report on it.........However, I expected th car to be washed as other Delerships do and as this one used to, and I don't expect both front seats to be moved, the rakes of the seats changed, and filthy mats on both the passenger and drivers side.......did two people go out in it to a builders merchants while it was supposed to being servicid within the Dealership .. ...This would also explain why the dash cam was switched off and left off !!!!
Very poor service the sales person i had been given knew nothing about the car and any question i raised they had to ask someone else perhaps if you were to buy a new car rather than one of their used ones service might be better but i would not recommend them to anyone in the end it took 2 days to buy the car due to the poor service with a total of 300 miles in two return round trips for us
had it not been that my wife was set on it is why i bought if it had a been a car for myself i would have walked away

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Jat at Brayleys helped me with my purchase of a used car and was extremely helpful and professional from the beginning to the end of the process, even following up afterwards to make sure that everything was ok. Based on my experience I'd highly recommend the company.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Nissan Wolverhampton carried out the service and the mot on the Juke. Everything from dropping the car off to picking the car up, customer services delivery by Vanessa was excellent, taking time and care at every part of the process. Car feels great 😃

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Good service. Clear explanation of work undertaken. Professional friendly staff.

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
Staff were polite and courteous,
Sent detail explanation and diagnosed the faults with my car
Offered payment plan, for easy payments should I require it
Returned my car looking and smelling spank new

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Brayleys Cars - Brayley Nissan Wolverhampton からの回答
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