I've had great experience. I have a lot of trouble with technology and the customer service thru text messages walk through everything I needed. I didn't have to wait within minutes I responses. And i... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The detailed written and trip map information provided exceeded my expectations. It gives a complete and total picture of what is going on. The unit was easy to install and the long term battery is re... もっと見る
We like the products. We came back and ordered for the rest of our fleet of trucks and trailers. Luckily when we called we got assigned to Kellie Kendall. She was so knowledegable and helpful. Wish we... もっと見る
I bought 2 different units both hardwired to use on the cars we bought our granddaughters-teen drivers and let me tell you they are the best trackers ever. It lets you know immediately if the unit is... もっと見る
企業情報
当該企業による記述
BrickHouse Security and BrickHouse GPS are two channels of the same GPS tracking company, founded in 2005. BrickHouse Security serves consumers, families, and small businesses looking for GPS vehicle trackers, personal GPS trackers, asset trackers, and dash cameras. BrickHouse GPS serves businesses, commercial fleets, and government agencies that need fleet telematics, asset tracking, ELD compliance, and connected-vehicle software solutions. Both channels are backed by the same team of GPS experts who have been helping customers track vehicles, equipment, and assets for over 20 years. We do not lock customers into long-term contracts. Every order comes with real support from people who know the products and will help you configure alerts, geofences, and reports to fit your specific needs. Whether you need a single GPS tracker for a personal vehicle or a fleet management platform for hundreds of assets, BrickHouse has a solution. We have earned a 4.9-star rating across hundreds of reviews because we treat every customer the same way, with the kind of personalized attention that larger providers reserve only for their biggest accounts.
連絡先
5718 W. 79th Street, 46278, Indianapolis, 米国
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love them
I love them! Helps keep track of our vehicle. & the customer service team are always so nice and proficient
⭐⭐⭐⭐⭐ Outstanding Customer Service!
⭐⭐⭐⭐⭐ Outstanding Customer Service!
I would like to sincerely thank Mervin from Brickhouse for his exceptional customer service. He resolve my issue remarkably well. He handled everything efficiently and made the entire experience stress-free.
Mervin is a true asset to the company! Thank you Highly recommended!
Customer service was top notch
Customer service was top notch! They answered all my questions and got my device working perfectly. Tech people were great and easy to work with. This is the product everyone should own.
I've had great experience
I've had great experience. I have a lot of trouble with technology and the customer service thru text messages walk through everything I needed. I didn't have to wait within minutes I responses. And in language I understood. Affordable. Product works perfectly. I am grateful!!!
5 star customer service
I have nothing but great things to say about customer service. Quick replies and they work with you until you figure it out. Great job! And thank you
D
Kentucky
Mervin was terrific assistance today
Mervin was terrific assistance today. He provided me with courteous and accurate assistance. I give him and BrickHouse 5 stars.
Brickhouse Security GPS unit review
The detailed written and trip map information provided exceeded my expectations. It gives a complete and total picture of what is going on. The unit was easy to install and the long term battery is reliable.
Customer service
I received quick informative information from Mervin. A few minutes of my time and my issue was handled professionally.
I appreciate the customer service and…
I appreciate the customer service and positive personalities. Enjoy speaking to brick house personnel.
I’m very happy with my experience with…
I’m very happy with my experience with BrickHouse Security! Their GPS device has been helpful for keeping track of my vehicle and gives me peace of mind. A great investment for my rental business. Highly recommend!
Excellent customer service
Excellent customer service! The team was helpful and professional, and the hardware works great. Everything has been reliable and easy to use. Highly recommend BrickHouse Security!
Products good. Support good.
We like the products. We came back and ordered for the rest of our fleet of trucks and trailers. Luckily when we called we got assigned to Kellie Kendall. She was so knowledegable and helpful. Wish we had a few Kellie Kendalls in our organization in Dallas.
Great service accurate tracking with…
Great service accurate tracking with fast updates
Brickhouse immediately fixed issue with…
Brickhouse immediately fixed issue with nano 7 extended battery connector, resulting in uninterrupted monitoring Mervin provided effective and efficient customer service accomplishing exactly what I wanted.
I bought 2 different units both…
I bought 2 different units both hardwired to use on the cars we bought our granddaughters-teen drivers and let me tell you they are the best trackers ever. It lets you know immediately if the unit is ever unplugged and I love that. Customer service is great.
It has been very good to watch a person…
It has been very good to watch a person and the way they get across town this unit is perfect. The only thing I would change is the trip line yellow would be best …..
The unit works very well and is very…
The unit works very well and is very easy to setup and install. The app is easy enough to figure out but it does take some learning, even from a technical person. I’d highly suggest a bit more UI/UX dev 🙂
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