I've had great experience. I have a lot of trouble with technology and the customer service thru text messages walk through everything I needed. I didn't have to wait within minutes I responses. And i... ãã£ãšèŠã
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The detailed written and trip map information provided exceeded my expectations. It gives a complete and total picture of what is going on. The unit was easy to install and the long term battery is re... ãã£ãšèŠã
We like the products. We came back and ordered for the rest of our fleet of trucks and trailers. Luckily when we called we got assigned to Kellie Kendall. She was so knowledegable and helpful. Wish we... ãã£ãšèŠã
I bought 2 different units both hardwired to use on the cars we bought our granddaughters-teen drivers and let me tell you they are the best trackers ever. It lets you know immediately if the unit is... ãã£ãšèŠã
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BrickHouse Security and BrickHouse GPS are two channels of the same GPS tracking company, founded in 2005. BrickHouse Security serves consumers, families, and small businesses looking for GPS vehicle trackers, personal GPS trackers, asset trackers, and dash cameras. BrickHouse GPS serves businesses, commercial fleets, and government agencies that need fleet telematics, asset tracking, ELD compliance, and connected-vehicle software solutions. Both channels are backed by the same team of GPS experts who have been helping customers track vehicles, equipment, and assets for over 20 years. We do not lock customers into long-term contracts. Every order comes with real support from people who know the products and will help you configure alerts, geofences, and reports to fit your specific needs. Whether you need a single GPS tracker for a personal vehicle or a fleet management platform for hundreds of assets, BrickHouse has a solution. We have earned a 4.9-star rating across hundreds of reviews because we treat every customer the same way, with the kind of personalized attention that larger providers reserve only for their biggest accounts.
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5718 W. 79th Street, 46278, Indianapolis, ç±³åœ
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
4.9
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The best company out there
Brickhouse is the best I have used thus far, with very accurate tracking like my device is beautiful, and the magnet is strong enough to place under your car without falling off I love it thanks, Brickhouse for the awesome service I am thrilled and will be a lifetime customer.
2026幎9æ14æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
We're glad to know your GPS device has met your expectations in so many ways. Thank you for your kind words about our service and for your continued trust in BrickHouse Security. We look forward to being here for your future tracking needs!
I was not able to login into the appâŠ
I was not able to login into the app after multiple attempts and Sam fixed it in a timely manner
2026幎9æ30æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for recognizing Sam's timely assistance! We're happy he could help you regain access to the app. We're always available to help with any other questions that may come up.
The accuracy is great
The accuracy is great . Only thing that would make it better if it didn't have minute delays other than that it's great
2026幎9æ3æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Weâre glad youâre happy with your tracker's accuracy! We appreciate your feedback about the minute delays and would welcome the chance to learn more about your experience.
If itâs related to tracking frequency, we can walk you through the available service plan options to find the best fit for your needs. If youâre experiencing something beyond the expected update interval, weâd be happy to look into it further and help ensure everything is working as it should. Our support team is always here to help!
Service and customer service (Sam) isâŠ
Service and customer service (Sam) is great! Sam was very helpful and professional. I just wish it was easier to talk to a representative when calling in for support.
2026幎9æ29æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Weâre glad to hear that Sam provided such helpful and professional service! We appreciate your feedback and understand how important it is to connect with a representative when you need assistance. Please know that weâre here to help and want you to feel supported whenever questions come up.
This company delivers in every way
This company delivers in every way. The products do what they need to and more. I have never lost service with any of my products. They are very precise and very rugged. I will be buying more products for sure. Not only is the product amazing but the customer service is excellent. Mervin was kind and patient and answered every question I had. My problem was solved in less than 5 minutes and I couldn't be happier.
2026幎9æ29æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Weâre glad your experience has given you confidence in both our products and the people behind them. Mervinâs patience in answering your questions and resolving your issue quickly is exactly the kind of care we want our customers to receive.
Thank you for your trust. We look forward to supporting you with your future tracking needs!
On 09/28/2026 Mervin from BrickHouseâŠ
On 09/28/2026 Mervin from BrickHouse Security was able to resolve my problem in a quick manner.
2026幎9æ28æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Weâre glad Mervin was able to resolve your concern quickly and get things back on track. We appreciate you sharing your feedback, and you can count on our customer service team to be here when you need us.
Super easy to buy
Super easy to buy, set up service & install. Excellent pricing. Excellent tracking device. Very satisfied.
2026幎9æ17æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Weâre glad everything went smoothly, from purchasing your tracker to setting up the service and getting the device installed. Itâs great to know youâre happy with both the value and tracking performance.
Thank you for choosing BrickHouse Security. Weâll be here whenever you need assistance!
Happy customer
With this system, customer service is always there.
I find this to be a great alternative to a car alarm system. Because if your car comes up, missing. you can use the tracker to find it, call the police. And get it back in one piece. Opposed to someone driving around with the alarm, blaring all night long and no one doing anything about it. It has a great number of features that I don't use. But what I love about it is the battery life. I think I've had it for two weeks. And it hasn't reach 70% yet. Which means I can charge it once a month. It's great, I really love it. I would sign this review but I don't want anyone to know that I have it on my car.
Signed: proud owner of a BrickHouse GPS system.
2026幎9æ25æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for sharing such a detailed review! Weâre glad youâre enjoying the trackerâs features, getting impressive battery life, and feeling confident knowing our customer service is available when questions come up.
We hope your device continues to serve you well, and please know weâre here to help you make the most of it.
BrickHouse Security / BrickHouse GPS ããã®åç
Weâre happy to hear our products have been meeting your expectations and are easy to use. Thank you for being a BrickHouse customer!
Mervin was knowledgeable with theâŠ
Mervin was knowledgeable with the service and immediately got me on track
2026幎9æ23æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for sharing this about Mervin! Weâre glad he could provide the guidance you needed and help move things forward.
Mervin answered every question I had
Mervin answered every question I had. He was a great help today. Thank you brickhouse security for your support.
2026幎9æ22æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for recognizing Mervin and the support he provided. Weâre grateful to have you with us, and we're always here to help!
The prices are cheap
The prices are cheap. The website was easy to use. The equipment shipped quickly. Setting it up was simple.
2026幎9æ11æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Weâre delighted to hear everything came together smoothly, from navigating the website to receiving your order and getting it set up. We also appreciate knowing you found the product to be good value. Thank you for choosing us!
Sam was so helpful and knowledgeableâŠ
Sam was so helpful and knowledgeable heâs definitely an asset to your company
2026幎9æ21æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for taking the time to recognize Sam! Weâre glad to hear that his knowledge and helpful support made such a wonderful impression. Weâll be sure to share your kind words with him.
I love this product for its compact andâŠ
I love this product for its compact and portable features and am truly impressed with the customer service received by Sam with assistance setting up the service!
2026幎9æ18æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback. Weâre glad to hear that the compact, portable design of the GPS product has been a great fit for you, and that Sam was able to make the setup process a smooth experience. Weâre always here to help whenever you need us!
Love their products
Love their products, if I have any questions or concerns with their products or the billing they are always there to resolve the issue at hand. I highly recommend their products and services to anyone.
2025幎9æ17æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Weâre grateful to know youâve had such a positive experience with us, from the products to the support you receive when you need it.
Thank you for your trust and for recommending us. Our team is always here if you need anything!
Mervin in the chat was able to help meâŠ
Mervin in the chat was able to help me login into my account right away- very helpful and quick. thank you Mervin and Brickhouse
2026幎9æ17æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback. Weâre happy Mervin could help you regain access to your account right away and make the process straightforward. Weâll pass along your thanks to him, and our team will be here whenever you need assistance.
Great product and service
Great product and service. I had an account issue and Sam from customer service helped me quickly. Would definitely recommend their products.
2026幎9æ16æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Weâre glad Sam was able to help resolve your account issue quickly and that youâve been happy with your overall experience. Thank you for choosing us and for your recommendation!
What I like the most is that I can⊠track my vehicle without anyone knowing
What I like the most is that I can track my partner quietly and secretly without them knowing and I track the device at all times I would highly recommend this to anyone
2026幎8æ31æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for sharing your experience. Weâre glad to hear youâve found the device useful for staying informed about its location. We appreciate your recommendation!
Always helpful
I have never had a problem getting help from Customer service if I have any questions or concerns that come up, which have only been a couple times and that is not because of any fault by the equipment or company. Mervin was extremely helpful and quick in solving my issue today. Highly recommended!!!
2026幎9æ9æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Weâre glad Mervin was able to take care of your concern so quickly. It means a lot to hear that whenever youâve reached out with a question or concern, youâve gotten the help you needed.
Weâll be sure to share your kind words with Mervin. Thank you for your continued trust and for the wonderful recommendation!
BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for recognizing our customer service! Weâre glad we could make your experience a positive one, and weâll continue to be here to assist whenever you need us.
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