I've had great experience. I have a lot of trouble with technology and the customer service thru text messages walk through everything I needed. I didn't have to wait within minutes I responses. And i... ãã£ãšèŠã
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The detailed written and trip map information provided exceeded my expectations. It gives a complete and total picture of what is going on. The unit was easy to install and the long term battery is re... ãã£ãšèŠã
We like the products. We came back and ordered for the rest of our fleet of trucks and trailers. Luckily when we called we got assigned to Kellie Kendall. She was so knowledegable and helpful. Wish we... ãã£ãšèŠã
I bought 2 different units both hardwired to use on the cars we bought our granddaughters-teen drivers and let me tell you they are the best trackers ever. It lets you know immediately if the unit is... ãã£ãšèŠã
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BrickHouse Security and BrickHouse GPS are two channels of the same GPS tracking company, founded in 2005. BrickHouse Security serves consumers, families, and small businesses looking for GPS vehicle trackers, personal GPS trackers, asset trackers, and dash cameras. BrickHouse GPS serves businesses, commercial fleets, and government agencies that need fleet telematics, asset tracking, ELD compliance, and connected-vehicle software solutions. Both channels are backed by the same team of GPS experts who have been helping customers track vehicles, equipment, and assets for over 20 years. We do not lock customers into long-term contracts. Every order comes with real support from people who know the products and will help you configure alerts, geofences, and reports to fit your specific needs. Whether you need a single GPS tracker for a personal vehicle or a fleet management platform for hundreds of assets, BrickHouse has a solution. We have earned a 4.9-star rating across hundreds of reviews because we treat every customer the same way, with the kind of personalized attention that larger providers reserve only for their biggest accounts.
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5718 W. 79th Street, 46278, Indianapolis, ç±³åœ
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
4.9
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I feel at ease with knowing my familyâŠ
I feel at ease with knowing my family is safe
2026幎9æ5æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your trust. It means a lot to know that our GPS service helps give you greater peace of mind for your family. Weâre committed to being a service you can rely on.
They have excellent customer serviceâŠ
They have excellent customer service and my device is accurate. Exactly what I was asking for. Would definitely buy again!
2026幎8æ14æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback. We're glad we got both sides of the experience right for you: the GPS device was accurate, and our team provided the customer service you were looking for. Weâll be here when youâre ready for your next one!
Marvin was fast and they are always fast
Marvin was fast and they are always fast
2026幎9æ3æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for the feedback. Weâre glad Mervin was able to assist you quickly. We truly appreciate you recognizing our fast support!
A very great unit very accurate and I recommend it
Great unit I recommend it very accurate
2026幎9æ2æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback. Weâre happy to hear youâre pleased with the accuracy of our GPS product. We really appreciate the recommendation!
We're in our first month using
We're in our first month using, experiencing no issues so far.
On-board session was informative and helpful.
2026幎9æ2æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for sharing your first-month experience with us! Weâre pleased to hear everything has been going smoothly and that the guidance you received was helpful as you got started.
Weâll continue to be here as you get more familiar with the service and make the most of everything it has to offer.
Wonderful product that works with greatâŠ
Wonderful product that works with great service of any problems occur many thanks to Mervin the rep that assisted me
2026幎9æ2æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you! Weâre glad Mervin was able to assist and make sure you had the support you needed. Itâs great to know youâre enjoying the GPS product, and weâll be sure Mervin knows how much you appreciated his help.
This device covers everywhere
This device covers everywhere . Has good signal. Battery has last for a month. Recommend to everyone needing something secure.
2026幎8æ27æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback! Weâre glad to hear our GPS product has been giving you strong coverage and dependable battery life. We truly appreciate your recommendation and will be here whenever you need us.
Overall this is a really good product
Overall this is a really good product. The magnet on the tracker box is very sturdy. The battery life is, well Iâll put it like this, 53% lasted 8 days! And the tracking is in real time. I did get the results i was looking for. Highly recommended and it comes at a great price, too.
2026幎8æ19æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for sharing this! Weâre glad to hear our GPS product is delivering the results you were looking for, from the strong magnetic hold to the real-time tracking and battery life.
We appreciate your recommendation and are glad youâre finding great value in the product. Weâll continue to be here to support you and assist with anything you may need.
I love this company
I love this company. Very reliable and great products. I ordered on a Friday and delivery was scheduled for Monday but didnât actually arrive fedex til Tuesday evening. Products are easy to set up, reliable and customer service is top notch h.
2026幎8æ14æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback. We appreciate your support and are happy to hear that you are satisfied with our GPS products and the customer service provided by our team.
We apologize for the unexpected FedEx delay and appreciate your patience. You can always count on us if you need anything!
Mervin has exceptional customerâŠ
Mervin has exceptional customer service. Answer all my questions and help me in the proper manner. Thank you Mervin!
2026幎8æ28æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for the kind words about Mervin! Weâll definitely pass this along to him. Weâre happy he could help with all your questions.
Definitely great service
Definitely great service, no glitches at all, real time real peace of mind.
2026幎8æ27æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for the feedback. Weâre glad to hear everything has been running smoothly and that our GPS service is giving you peace of mind. We really appreciate your support!
Works pretty good
2026幎8æ22æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you! Weâre glad to hear that our GPS service has been working well for you. We sincerely appreciate your support and are always here if you need anything.
I opened a chat with Trish to help meâŠ
I opened a chat with Trish to help me with a technical question. She was very prompt and answered all my questions quickly and efficiently. I highly recommend this company for their products and high level of customer support!
2026幎8æ21æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback and recommendation! Weâre very glad to hear that Trish was able to promptly assist with your technical questions and provide the answers you needed. We truly appreciate you recognizing her helpfulness and efficiency. Weâll be sure to pass your kind words along to Trish, and weâre always here to help whenever you need assistance.
Itâs a great experience
Itâs a great experience, my device works perfectly I would definitely get another one
2026幎6æ24æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback. Weâre delighted to hear that your device is working perfectly and that you would choose us again. We truly appreciate your trust and look forward to continuing to provide you with reliable GPS service and support.
Been with Brickhouse since the veryâŠ
Been with Brickhouse since the very early days. they were great. but as time has gone on they have fallen apart. now the cost is way to expensive. the tracking unit has been replaced 2 times at additional cost to me and yet it still fails to work. The Staff at brickhouse seem to want to keep this a confusing hard to mange mess of a site. Do not use them.. they are no longer worth the cost.
2026幎8æ20æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Our policy provides a lifetime warranty on all GPS trackers under active service. We are committed to ensuring our customers receive the support they need when hardware concerns or service issues come up.
We are sorry to hear about your experience and would appreciate the opportunity to learn more about what happened. We have thoroughly searched our records but have been unable to identify a customer account matching the details or circumstances described.
Please respond to our message or give us a call directly so we can identify your account, look into what happened, and do everything we can to ensure any issues are fully resolved.
We appreciate the opportunity to assist and look forward to hearing from you.
Trish in customer service was veryâŠ
Trish in customer service was very helpful and gave me many options for the services they provide.
2026幎8æ19æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback. Weâre happy to hear that Trish was able to assist you and provide you with several options. We understand that every customer has different needs, and weâre always happy to take the time to help. Weâll be sure to pass your kind words along to Trish!
Spark Nano 7 GPS Tracker
I started using Brickhouse Security 3 months ago by purchasing the Spark Nano 7 GPS Tracker in order to protect myself and car.
Iâm impressed with the tracker and the service Brickhouse Security has been providing me.
I reached out to the company today regarding my account. I had a chat conversation with Mervin who assisted me. Mervin is very kind, professional and helpful!ðððœ
I highly recommend this company!ððœ
2026幎8æ17æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback. Weâre truly glad to hear that youâve been impressed with your Spark Nano 7 and the service youâve received over the past few months.
We also really appreciate you recognizing Mervinâs support. Weâre happy to hear that he was able to assist with your account and provide the kind of helpful, professional service we strive to deliver to every customer.
Weâre happy to have you with us and look forward to continuing to support you!
GPS Spark NaNo
Iâve had a great experience with BrickHouse Security and my GPS subscription. The service has been reliable, accurate, and easy to use. Iâm very satisfied with the GPS tracking and the overall quality of the service. Customer service has also been helpful and professional. I would definitely recommend BrickHouse Security to anyone looking for a dependable GPS tracking service.
2026幎8æ11æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for the thoughtful feedback. Weâre happy to know that your experience has been positive across both the GPS service and the support youâve received from our team.
Providing a reliable GPS tracking solution that customers can feel comfortable using, backed by helpful customer care when questions come up, is important to us. We appreciate your continued trust and your recommendation!
BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback! Weâre glad to hear that your GPS tracker is working well and meeting your needs. We truly appreciate your support.
We love this Tracking system
We love this Tracking system. It gives us exactly what we need for our teenage son. We see tracking, speed limits. Where's its parked. How long it took to get there. Everything. And love the price. Highly recommend. 5 star rating.
2026幎8æ16æ¥
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BrickHouse Security / BrickHouse GPS ããã®åç
Thank you for your feedback. Weâre happy to hear that our GPS tracking system is giving your family the visibility and reassurance you need while providing great value.
Itâs wonderful to know that youâre enjoying the range of features, from tracking and speed monitoring to trip details. We truly appreciate your five-star rating and recommendation!
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