Building Materials Nationwide レビュー 

Building Materials Nationwide からの回答

2025年9月15日

Hello Rob,

Thank you for your great feedback! We’re delighted to hear that you found our online ordering process easy and efficient. Our salesman Xavier has been in touch with an update on your brick order, feel free to contact him with any questions. We really appreciate your trust in us and look forward to getting your materials to you smoothly.

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年9月12日

Hello Richard,

Thank you for your feedback. We’re sorry for the inconvenience caused. To clarify, our website does state that we deliver to Mainland UK only, which unfortunately does not include the Isle of Man. This is clearly stated on our delivery page under 'delivery options'.

Your order was placed at 13:36, and we contacted you at 14:23 the same day to explain this and arrange a full refund. We always try to resolve such situations as quickly and fairly as possible, and we appreciate your understanding.

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年9月8日

Hello Gary,

Thank you for your feedback! We’re delighted to hear that you found our ordering process quick and that delivery met your expectations.

Ensuring a smooth experience for our customers is very important to us, and it’s great to know we got it right with your plasterboard order.

We look forward to helping you again on your next project!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月27日

Hello Cerys,

Thank you so much for your kind words! We’re delighted to hear that you’ve had a great experience working with Oran and the team. Being helpful, responsive, and reliable is exactly what we strive for, so it’s wonderful to know that this is the service you received . We really value your trust and look forward to working with you again!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月14日

Hello Marc,

Thank you so much for your kind words! We’re thrilled to know you’re happy with our service and truly appreciate your continued trust.

We look forward to providing you with continued great service!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月12日

Hello Pavel,

Thank you so much for your kind words and recommendation! We truly appreciate your continued trust in us for your materials, and it’s always a pleasure working with you. We look forward to supporting your projects for many years to come.

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月11日

Hello Martin,

Thank you so much for taking the time to leave this fantastic feedback! We’re delighted to hear that Alfie has provided you with such great service, we’ll be sure to pass on your kind words to him; he’ll be happy to know his efforts are appreciated.

We really value your recommendation and look forward to helping you again soon.

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月11日

Hello Scott,

Thank you so much for such a positive review! We're thrilled to hear that Oran has consistently provided you with top-notch service, great prices, and reliable deliveries. We’ll be sure to pass on your kind words.

We really appreciate your continued support – it means a lot to all of us here at Building Materials!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月8日

Hello Chris,

Thank you for taking the time to leave us positive feedback! We’re glad to hear that you found our quotation process quick and our response to purchase orders prompt. Delivering on time and to your satisfaction is always our priority.

We appreciate your business and look forward to continuing to serve you!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月8日

Hello Bryan,

Thank you for your great feedback! We’re so pleased Oran was able to source everything you needed quickly and at a competitive price. We’ll be sure to pass along your kind words — they’ll mean a lot to him.

We really appreciate your support and look forward to helping you again soon!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月8日

Hello Natasha,

Thank you for such a wonderful review! It’s truly fantastic to hear you’ve found the team to be a breath of fresh air and that Stacey and Guy have made such a positive impact. We’re so pleased they’ve been able to help with everything from last-minute requests to quick questions, always with professionalism and care.

Knowing that you’ve not only received great service but also made a friend for life truly means the world to us. We’re lucky to have customers like you!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月8日

Hello Ben,

Thank you for the double thumbs up! We’re so pleased to hear you’ve enjoyed working with Oran over the years and that his responsiveness, professionalism, and friendly approach have made a difference. It’s great to know our wide product range has helped simplify your supply chain too.

We really value your continued trust and look forward to supporting you for many more years to come.

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月8日

Hello Alex,

Thank you so much for your fantastic feedback! We’re delighted to hear that Oran and the team have been such a valuable part of your supply chain over the years. Going above and beyond — even for those last-minute orders — is exactly what we aim for, and it’s great to know we’ve been able to make it happen for you.

We truly appreciate your continued trust and here’s to many more years of great service and great prices!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月8日

Hello John,

Thank you for sharing such lovely feedback! We’re so pleased to hear that ordering has been seamless and easy, and that Oran has been able to look after all your needs so well. His quick responses and positive attitude are exactly what we strive for, and it’s great to know that’s coming through in your experience.

We truly appreciate your continued trust and look forward to supporting you for many more orders!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月8日

Hello Tony,

Thank you for your fantastic review! We’re thrilled to hear Oran was able to get everything priced and delivered to site so quickly. We’ll be sure to pass on your kind words — feedback like this really appreciated. Delighted to have earned your 5⭐ rating and we look forward to helping you again soon!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月8日

Hi Mat,

Thank you for your wonderful feedback! We’re so glad you can count on us for reliable deliveries and that our team has been able to help both proactively and when needed. Your trust means a lot to us, and we look forward to continuing to deliver for you.

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年8月5日

Hello Emma,

Thank you for your wonderful feedback. We're delighted to hear that you were pleased with our service. Providing a fantastic experience is always our goal, and your kind words are truly appreciated.

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年7月23日

Hello Nadia,

Thanks so much for the amazing feedback! We’re really glad to hear that Sam’s been able to support you so well—especially in such a fast-moving and often stressful industry. He always goes the extra mile to find solutions, and it’s great to see that effort appreciated.

If you ever need anything else, don’t hesitate to reach out to Sam—he’s always happy to help. Thank you again for taking the time to share your experience and look forward to keeping things running smoothly for you in the future!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年7月21日

Hello Dave,

Thank you so much for your kind review! We're thrilled to hear that everything was in stock and that your delivery arrived on time.

If there’s anything else we can help you with please don’t hesitate to get in touch, your account manage Alfie will be happy to help. We look forward to assisting you again soon!

Many thanks,
Lydia

Building Materials Nationwide からの回答

2025年7月23日

Hi Lee,

Thank you for your feedback. We're sorry to hear about your disappointment and understand how frustrating it must have been, especially when you're relying on timely deliveries for your site.
Just to clarify, we did reach out to you the day after your order (on 16.07.25) to explain that the standard delivery vehicle—a double-sided curtain wagon—wouldn’t be able to access the high street location due to its size and the metal barriers in place. We checked with several suppliers, and unfortunately, none were able to make the delivery with their usual fleet or within the timeframe you needed.
The only immediate solution available was to use a smaller van via a third-party courier, which came with an additional charge of £95 + VAT. We also offered alternative options, such as collection from a nearby merchant or delivery to a different address with suitable access. We completely understand that the added cost and delay were frustrating, but we did our best to find a workable solution quickly given the access restrictions and vehicle limitations.

We do take your concerns seriously and appreciate the opportunity to explain the situation. If you have any further questions or need help in the future, we’d be happy to assist.

Many thanks,
Lydia