Incompetent in my opinion. Despite photo evidence of the offending car with registration plate clearly visible and in situ having demolished my garden wall, railings and gate post....and the drivers c... ãã£ãšèŠã
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Nobody wants this situation as itâs stressful enough, especially after youâve just finished decorating ! However, very helpful, honest and polite assessor who battled through the Cornish holiday traf... ãã£ãšèŠã
Randomly clearing text messages off my phone and saw the correspondence with Lee at BVS from 10yrs ago. Very abrasive, rude and one directional with their views. Similar to other peoples updates do no... ãã£ãšèŠã
Youâve heard people complain of the incompetency of a well known face food chain but thatâs nothing on what we are experiencing with Davies. If they are handling your claim you need to prepare to give... ãã£ãšèŠã
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Mr Mortimer( surveyor) Excellent service
Mr Mortimer( surveyor) that visited my home, was very pleasant/ polite and thorough checking all places that were affected by the water damage,
I was very satisfied how my claim wasâŠ
I was very satisfied how my claim was dealt with. A reasonable settlement was offered which I accepted. Money was paid to me promptly
The chap who attended was professionalâŠ
The chap who attended was professional and efficient very impressed
Roof damage
Quick service polite and knowledgeable staff no problems
Our surveyor came exactly on time andâŠ
Our surveyor came exactly on time and was extremeley helpful and efficient. I would not hesitate to recommend this company.
Good Service
Very professional and efficient
Very professional and efficient
Professional service delivery
The Agent was punctual, professional, courteous and communicative, both before and during the appointment.
They have very poor communication
They have very poor communication, they use long delay tactics, are not trustworthy, for some reason insurance companyâs use them a lot, however, bad reviews is probably one of the reasons they changed names from BVS to Davies brothers
Very helpful firm
Very helpful firm, my car went into my porch and caused a lot of structure damage. The surveyor came to see the damage within a few days. Within 2wks i sent a quote to them which they agreed and i have been paid out.
Great service very reliable great jobâŠ
Great service very reliable great job and very reasonable would highly recommend
Seamless experience
The surveyor came out to my property with a few days of making the claim and the claim process was seamless and resolved.
A Surveyor you could have faith in.
The Surveyor explained clearly everything he was looking at and what he had to consider in his assessment. It was obvious that he knew what he was talking about and what he was seeing.
satisfactory visitPrompt couteous and helpful even thoughâŠ
Prompt couteous and helpful even though the first appointment had to be cancelled because of an employees ill health
Slow, misleading, avoid
There was a fire next door in September that damaged our roof, walls etc. Surveyor came relatively quick and was the only qualified and normal person in this company. The time I wasted hanging on the phone to them asking where will we finally get the money was ridiculous. At the end they paid us the amount from the quote but without the VAT, and told me that I will be reimbursed for that when I'll send the invoices. Nobody told me that. I dont have extra couple of thousand to put it upfront from my own pocket, and the contractor want the money for the materials, scaffolding, his employees etc. I hope I will not have to deal with BVS again.
The whole process was quick andâŠ
The whole process was quick and flawless. Appointment day and time to suit me and polite friendly and proffesional.
Professional and straightforward
Straightforward and easy to work with. Professional and with everything updated online you can easily see where your claim is up to. Also paid promptly.
Professional
Punctual, efficient, professional. No time wasted and no unnecessary complications. Precise definition of job and response.
The Loss Adjuster came on time.
The Loss Adjuster came on time.
He was very thorough in his assessment of the damage to our wall.
His calculations of cost to repair the wall was fair.
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