Just at the last minute purchased 24 x 12.5kg fondant for the bee yards, purchased late Thursday and received Friday lunch time just can’t fault the TURNAROUND ,am in total grateful for the speed of... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Placed order selected delivery on Wednesday via evri , received despatch notice stating delivery Thursday via yodel . Didn’t turn up Thursday so filled in online enquiry form , got standard reply , th... もっと見る
企業が回答しました
I've been using Cake Stuff for a few years now, and never had a bad experience. Products always great quality, and delivery is fast. Unfortunately, my most recent order had a split in one of the ba... もっと見る
Have used a few times now as they often come up cheapest but this time there was an error in my order. I called and spoke to someone who was super helpful. They were able to send me a return label t... もっと見る
企業が回答しました
企業情報
当該企業による記述
Cake Stuff is the UK’s top online store for cake decorating equipment and sugarcraft supplies, with famously low prices and award-winning friendly service. We now operates from one super duper state-of-the-art warehouse, offering our customers a massive and ever-growing range of over 11,000 different baking, cake decorating and sugarcraft goodies from all the top brands.
連絡先
1 Technology House, G3 7PR, Glasgow, 英国
- 0141 488 2851
- info@cake-stuff.com
- www.cake-stuff.com

Cake Stuff からの回答
Amazing Customer Service
I've been using Cake Stuff for a few years now, and never had a bad experience. Products always great quality, and delivery is fast.
Unfortunately, my most recent order had a split in one of the bags of cake mixes and it damaged a cake board that I had also ordered. I called customer services that afternoon and they sorted it straight away for me. Great customer service and I'll be using them again. :)
excellent service
Recent order
There were a couple of items out of stock but the items I did order were delivered quickly and in good condition.
Order arrived damaged and no response…
Order arrived damaged and no response received from customer care when contacted.
Dissapointed wu
Part of my order was completely missed off three packs of icing were not included .Yes my order was made up but this was stressful ask was making my granddaughters Christening cake !
Quality is fantastic i have been…
Quality is fantastic i have been purchasing my cake stuff for a few years now + will continue .

Cake Stuff からの回答
Arrive on time
Arrive on time, good quality as described..have veeb using product for over 10yrs, same taste 👌

Cake Stuff からの回答
Slow compared with other companies…
Slow compared with other companies using the same delivery option.
Sodden cardboard box housing my order.
Damaged cake board.

Cake Stuff からの回答
Good selection of products
Good selection of products, good communication, good price range. Would recommend

Cake Stuff からの回答
Easy to order
Easy to order, and was able to add an item within 12 hours of ordering. Customer Service helpful and efficient. Only thing to note is the size of the box it came in was huge and a bit overkill, maybe size these a little better :)

Cake Stuff からの回答
Good Experience
Ordering from Cake Stuff is easy. Their online shop is easy to move around and checkout is simple with a variety of options to pay. Delivery is good also with courier options. Issues with order is sorted. Good communication. Will order again.

Cake Stuff からの回答
Great Customer service.
Have used a few times now as they often come up cheapest but this time there was an error in my order. I called and spoke to someone who was super helpful. They were able to send me a return label to return the incorrect items easily and sent out the correct items to me next day delivery even before the wrong items had been returned. Very impressed with this customer service.

Cake Stuff からの回答
Great service
Order was slightly damaged, but cake stuff rectified straight away. thank you

Cake Stuff からの回答
Never again
Placed order selected delivery on Wednesday via evri , received despatch notice stating delivery Thursday via yodel . Didn’t turn up Thursday so filled in online enquiry form , got standard reply , thank you for filling in form but heard no more . Yodel delivered Sunday . Great , it was needed for a cake on Saturday !! Absolutely disgusting service and now I’m stuck with over £40 of stuff I have no need for . Not happy at all

Cake Stuff からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







