Emily was a delight to deal with. Great suggestions on the model we were selecting to go with the Ox Blood base metal version. She sent pictures of the radiators to supplement the website shots (fee... ãã£ãšèŠã
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Castrads radiateurs en fonte superbes, achetés à Lagów en Pologne. M. Kozlowski et toute l'équipe : d'une gentillesse et d'une réactivité hallucinante, même quand mon plombier m'a laissé en plan. Se... ãã£ãšèŠã
Initially I gave a poor review because of a delay of a catalog. Castrads followed up stating holiday shipping cause some delays. They promised my catalog would be there the next day, and it was. They... ãã£ãšèŠã
Castrads is the best. Finding a source for high-end radiators is not easy and not only does Castrads do a great job on the product side but more importantly, their communication is top notch. It's... ãã£ãšèŠã
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Castrads cast iron radiators are trusted the world over by plumbers and engineers for their superior quality, and by architects and homeowners for their exquisite finishes and timeless design. The perfect heating solution for townhouses, cottages and manor houses alike, every radiator is hand- assembled and finished in Manchester with impeccable attention to detail and delivered across the globe.
Built to order. Made to last.
Hand-built and finished in Manchester.
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1 Kenwood Road, SK5 6PH, Stockport, ç±³åœ
- 0161 439 9350
- info@castrads.com
- www.castrads.com
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Hi - excellent product
Hi, I love the product. Genuinely premium. I would like more info on estimated completion of order when ordering. No timelines or estimates are quoted. I now have a due date over month away, which is ok. I guess itâs hard to map production schedules to website estimates, but ideally would provide estimate and when customers try and hold to that date, explain to them what the word estimate means

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Really happy with the help I haveâŠ
Really happy with the help I have received and really fast delivery of the brochure.
Madison Noonan
Madison, my sales consultant, was fantastic. She carefully explained to me the various choices and PATIENTLY answered my thousand questions! Working up 8 different options, we walked through the pros & cons before finally settling on our choice. The quality of the product and the outstanding customer service is why I will be back and recommend to others.
Met them at a tradecraft
Met them at a tradecraft, spoke to them, bought the correct size of rad, all very easy
From order to delivery Castrads haveâŠ
From order to delivery Castrads have been excellent. A great product matched by great customer service. Highly recommended on every level.
Helpful friendly service
Helpful friendly service. Good advice given and I recieved my order the next day.
I ordered a catalogue and it wasâŠ
I ordered a catalogue and it was delivered too days later,
I have yet to decide what rads to go for.
Quality product
Great from start to finish
From start to finish just a great experience having Castrads radiators fitted in our house, now twice. What made all the difference was asking Stamford Radiators to do the install (again now twice). Matt & Tom from Stamford Rads were meticulous and reassuring throughout. Made what could easily have been a super stressful experience into a smooth and easy few days. Highly recommended.
Delivery costs
Communication and resolution of queries was quick. However, unless delivery is directly to your front door and without assistance, you will be expected to pay additional charges depending, which are £100s on top of the significant cost of purchasing the radiators. For this reason, I have given 4 stars.
Initially I gave a poor review becauseâŠ
Initially I gave a poor review because of a delay of a catalog.
Castrads followed up stating holiday shipping cause some delays. They promised my catalog would be there the next day, and it was. They followed up again to see if they could answer any question or help in anyway. All indications point to a customer centered and responsive company.
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