Cats Protection レビュヌ 

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TrustScore 5段階評䟡の3

3.2

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5぀星のうち1の評䟡

I am really sorry but cats protection in St Helens has gone down hill. We have had three cats from them and checks were throughly done and staff amazing. Now they have given a cat with real specific n... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Me and my partner just brought our first pair of kittens with Cats Protection - United Kingdom (RH17 7TT) Got nothing to say other than, what an amazing experience! - not only that but being p... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I adopted a cat nine and half years ago and I wanted to adopt another after that cat unfortunately died, leaving me heart broken. I am very disappointed in how cats protection Oxford and Newbury hav... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We recently adopted our beautiful Sally from Cats Protection, Chelwood Gate and can’t praise the centre and its staff highly enough. Within an hour of submitting our application, we received a phone c... もっず芋る

䌁業が回答したした

䌁業情報

  1. チャリティヌ

さたざたな倖郚゜ヌスから提䟛された情報

Cats Protection, the UK’s leading feline welfare charity, helps around 200,000 cats and kittens every year through its national network of over 250 volunteer-run branches and 32 adoption centres.


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3.2

たあたあ

TrustScore 5段階評䟡の3

459件のレビュヌ

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3.2

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5぀星のうち1の評䟡

Stinky attitude

In the beginning I was able to get some help for neutering my male cats. However when reaching out to them to possibly take two pregnant female cats, Judith advised that they would be spayed, I told her I am not into abortion or murder of any kind for cats and their unborn kittens. She advised me to use Cat chat. Then I was asked to send my email address, which she clearly had because that is how I asked for the help initially. Via text she asked if I got them from a rescue or if they were strays and also asked for my address as she had spoken to one of her 'volunteers' who thinks might have space. I had a bad feeling, so I informed her they were strays that I rescued. I also added that they are still scared and have only started to warm up to me now. I asked if they would be put into separate cage compartments and if they could keep me up to date with their progress and when they give birth. Judith totally ignored my questions and again asked for my address. I found that extremely rude and unfeeling. I replied asking her to answer my questions please. She replied with - They are probably going into separate pens. I replied back that it seems like you have no idea what will happen to them and politely declined her offer. So first of all, she treats her position at Cat's Protection like a job, not a position to help and understand people's situations. Also she had no knowledge of what was to happen to them and clearly was unwilling to update me. I also had no idea if she was making up a lie just to get them and spey them anyway. Her last text to me was I've noticed that you do some private rescue yourself so we would be unable to help anyway. Then why offer the help Judith? Did you say that because you thought it would hurt my feelings? Well you are wrong and it shows how unfeeling and uncaring you are towards people and their animals. You have a shameful attitude. I might be a private rescuer as you put it, but at least I don't have your stinky attitude.

2026幎2月24日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi Dee, we are sorry to hear that your experience with us has not been a positive one. If you would like us to look into this further, please visit our website at http://www.cats.org.uk/contact-cp, or by emailing us at info@cats.org.uk with full details and we would be happy to look into this for you.

5぀星のうち5の評䟡

Excellent charity with excellent shops

This is an excellent charity shop. The volunteers are all pleasant and helpful, and the managers will always hold a large piece you’ve paid for until you have done all your other shopping so you don’t have to carry it round.
Prices are good, with plenty of bargains to be had. The main purpose of the shops is of course to support their excellent work, and they clearly succeed as they’re usually busy.
A great charity and fabulous stores!

2026幎2月9日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi Dolly, thank you so much for your lovely review! We’re delighted to hear that you’ve had such wonderful experiences with one of our charity shops. We thank you for your continued support!

5぀星のうち5の評䟡

Absolutely fantastic experience with


Absolutely fantastic experience with Cats protection could not be happier, such amazing staff and care for the animals, constantly updated on how the cats were doing and when they were re homed to wonderful new homes, best organisation I’ve ever come across

2026幎2月7日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi Gary, Thank you for sharing this lovely feedback with us! We're so glad to hear about your experience.

5぀星のうち5の評䟡

A huge thank you to Chelwood Gate staff


A huge thank you to Chelwood Gate staff who took such good care of gorgeous Harry, leading to me meeting and adopting him. Everyone I had contact with was so helpful, kind and knowledgeable. Thank you especially to Rosie who introduced us and patiently spent time with us whilst I got to know Harry. Ultimately, thank you to Joe who made (the perfect!) match. CP, you have made one cat and one human very happy.

2025幎11月22日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Thank you for your wonderful review. They are thrilled at the cat centre and pleased you have offered such a loving forever home to Harry.

5぀星のうち2の評䟡

I ordered a jumper on line and it was


I ordered a jumper on line and it was delivered but the brown envelope it was packed in was flimsy, screwed up with two holes in it. The jumper inside had a motif of a cat for Aquarius but the white design was flaking off all over the rest of the jumper.I would not recommend this company at all and the prices are far to high considering the state of the goods

2026幎1月14日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi Anne, we are sorry to hear that your experience with us has not been a positive one. If you would like us to look into this further, please visit our website at http://www.cats.org.uk/contact-cp, or by emailing us at info@cats.org.uk with full details and we would be happy to look into this for you.

5぀星のうち5の評䟡

Wonderful experience adopting at Chelmsford

Well done to Maddie and all the team at Chelmsford for making our adoption of Mistletoe last week so painless and easy to follow. The way we have been treated from start to finish made us feel almost as valued and well treated as the cats in their care. We felt all of the questions we were asked were reasonable and sensible given the great responsibility the charity has to ensure their charges are safely homed. It was a real balance that felt driven towards trusting potential new owners with the right safeguards. We have been home with lovely Mistletoe (now Pheonix) for enough time to see she is happy and giving us so much joy already. Thanks CP Chelmsford!

2026幎1月9日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hello, thank you kindly for such a fabulous review. I have let the team know at our Essex Cat Centre, they are delighted to have received your praise and pleased you had such a positive experience. Thank you for giving Phoenix such a loving forever home.

5぀星のうち1の評䟡

Well i waited at least four for a reply


Well i waited at least four weeks for a reply about adopting a cat from waltham forest. I rang and emailed too. Was then told the cats gone. Two months later she still on website. Giving people false hope is wrong. If she gone take her off website. Would not trust you again.

2025幎10月25日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Dear Miss Holmes

We are sorry that your adoption enquiry was not responded to by the Waltham Forest & Redbridge Branch and that your experience with us has not been a positive one.
We certainly don’t want people to feel that adopting a cat is a difficult process.

If you would like us to look in to this further for you, please do contact us at info@cats.org.uk and we would be happy to help. Many Thanks.

5぀星のうち5の評䟡

Great service and facilities

I recently adopted a cat from the Cotswold Cat Centre. I was impressed by the way the cats are cared for and by the friendly and professional staff.

2025幎12月24日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Thank you for adopting a cat from us and the lovely feedback we will make sure your comments are passed on to the Cotswold Cat Centre. Thank you again for giving a loving forever home to one of our cats!

5぀星のうち5の評䟡

Great customer service

Great customer service! Upgraded my postage so my order would arrive before Christmas!

2025幎12月17日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Thank you for sharing this lovely feedback with us! We are glad to hear your order is arriving in time for Christmas!

5぀星のうち1の評䟡

Cats Protection Stourbridge Shop Toxic


Cats Protection Stourbridge Shop Toxic Environment
I was volunteering at the Cats Protection shop Stourbridge. I was asked to do the PAT testing, showing my certificate to the Area Manager. Everything was fine I worked all day several days a week. I preferred to work out the back than do the till. I also did odd jobs like repair the glass cabinet, put new locks on the pens and tidy the back area.
Then one day out of the blue with no explanation I was told to leave by the Area Manager, saying that I couldn't work there as my wife was Manager. This had not been a problem at any point. However, she told me to leave then asked me to cover the till whilst she spoke to my wife, I politely told her where to go. It has since come to light, I was asked to leave because it didn't suit the toxic Assistant Manager.
What she wants she gets, the company are frightened to death of her and have even suggested paying her off with £10,000 of charity money. Please do not go and volunteer at Cats Protection Stourbridge as the Assistant Manager is toxic and the Area Manager needs to grow a back bone, she is weak and feeble when it comes to the Assistant Manager. Maybe cus she has raised grievances against the area manager before.
They now need another manager the 5th in a long line in a couple of years. They can't keep managers due to the Assistant Manager and they are just leading new volunteers into toxic lions den. Some ladies refuse to work if the Assistant Manager is working.
Toxic Toxic Toxic environment!

2025幎11月7日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi Kevin, please do contact us here https://www.cats.org.uk/find-us/contact-us and we will be happy to look into this for you.

5぀星のうち3の評䟡

HI IM WONDERING IF ANYBODY ON HERE HAS


HI IM WONDERING IF ANYBODY ON HERE HAS PURCHASED GOODS FROM CATS PROTECTION IVE ORDERED A HOODIE FOR MY COWORKERS SON AND HAVE RECEIVED A RECEIPT BY EMAIL BUT VERY LITTLE INFO AFTERWARDS AS TO DISPATCH SHIPPING INFO ETC IM USED TO BEING KEPT UPDATED ALL THE WAY WITH OTHER COMPANIES IM AWARE THERE ARE LOTS OF SCAMS ESPECIALLY THIS TIME OF YEAR SO WHEN I CHECKED ON GOV. UK ABOUT THE COMPANY I WAS REALLY SHOCKED NO OFFICERS OR TRUSTEES NAMES JUST GOT A BIT PANICKY JUST LOOKING FOR REASSURANCE

2025幎12月3日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi Fred, if you have ordered something via our website and would like any further confirmation of the order please do contact us at info@cats.org.uk or call on 03000 12 12 12 and we will be able to help you. We can also provide further information on our trustees and any further information you need about us as a charity.

5぀星のうち1の評䟡

I was contacted yesterday by the Forest


I was contacted yesterday by the Forest of Dean branch to be informed they had my two missing cats and had had them for weeks . These cats had been reported missing and photos put on all social media sites in the area alongside the vets being informed and reported lost with Pet trac.
Not only has one of the cats had kittens to which apparently I am not allowed back as ‘the cat wasn’t pregnant when it went missing ‘ I was told by the lady at the Forest of Dean branch, they have also re-homed two of the four kittens and my male cat as well as neutered the mother cat.
To say I am furious would be an understatement and will not be giving up without seeking legal advice. I want my cats back!
As a charity that states it helps with lost cats I am disgusted with the behaviour and tone of the lady who contacted me. She obviously has no care for cats and is out to make money illegally

2025幎11月28日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi Christina, we are sorry to hear that your experience with us has not been a positive one. If you would like us to look into this further, please visit our website at http://www.cats.org.uk/contact-cp, or by emailing us at info@cats.org.uk with full details and we would be happy to help.

5぀星のうち5の評䟡

Best Cats Charity

We have had many kittens over the years from Cats Protection in Chelmsford they are a very caring Community and always visit the premises before we are allowed to take a kitten home, I give them all my old towels, cat food and pay monthly from my phone to help out

2025幎11月29日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Thank you so much for taking the time to share your experience with us. We will be sure to share your kind words with the Chelmsford Centre.

5぀星のうち5の評䟡

Great Work

I love cats and others who love our feline buddies. Cat Protection rock.

2025幎11月21日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Thank you, what a lovely thing to say! Thanks again.

5぀星のうち5の評䟡

Cats Protection rehomed a number of


Cats Protection rehomed a number of feral cats and kittens with me over the years. Although I no longer live at a farm I brought five of them with me to my new home. Four live with me in the house and one still prefers to live in my gardening shed. Cats protection were great at catching, vet checking, vaccinating and neutering them all before delivery them to me. I am very grateful to them for a wonderful service.

2025幎11月20日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi Julie, thank you for taking the time to share this lovely feedback. We're so glad to hear you had a positive adoption experience with us and it's great to hear that the cats are settling in well.

5぀星のうち5の評䟡

Cornwall cat protection staff were very


Cornwall cat protection staff were very helpful when we were looking for another cat/cats. We found the website easy to use and saw two cats (sisters) needing a new home. The staff were knowledgeable and the cats are now settling in their new home with us. The information packs and email links contained useful information about caring for cats.

2025幎10月26日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi. We're glad to hear you had a positive adoption experience and that the cats are settling in well. Thank you for taking the time to share.

5぀星のうち5の評䟡

I was helping feeding feral cats at a


I was helping feeding feral cats at a feeding station and asked if the cats protection had any feral/semi feral cats looking for a countryside home. And I got jelly belly she came from a cat hoarder and was pregnant at 10 months old. She came home after being spayed and hated everyone but now she is the most loving little lady I'd be lost without

2024幎11月15日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Thank you so much for taking the time to share your experience with us. We are so happy to hear that you are all doing so well!

5぀星のうち1の評䟡

I live in the countryside surrounded by


I live in the countryside surrounded by big oak trees and fields. I have a garden but I don't own it because of this I was turned down..So I spent £350 buying a kitten.

2025幎10月2日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi, we are sorry to hear that your experience with us has not been a positive one. If you would like to look into this further, please do contact us at info@cats.org.uk and we would be happy to help.

5぀星のうち1の評䟡

Not bothering to acknowlwdge an ask for help

We have looked after cats of a neighbour who passed away. It took Cats Protection 6 months!!!!! to get back to our emails asking if they could help us rehome the animals! Due to rent restrictions they had to live in a shed as we couldn't have them in the house. We ended up finding homes for couple of them ourselves I will never support a charity who does not even bother to reply to communication!!!!!

2024幎11月7日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi Barbara. We are sorry to hear that your experience with us has not been a positive one.
If you would like us to look in to this further for you, please do contact us at info@cats.org.uk and we would be happy to help.
Our branches relies wholly on the goodwill, hard work and dedication of a team of volunteers who have to manage their personal and professional lives alongside their work for Cats Protection. They give up a huge amount of their time to help re-home cats that come into the Charity’s care.
We hope your experience will not deter you from contacting Cats Protection again in the future and thank you once again for taking the time to share your experience with us. Feedback from our customers is invaluable for us to keep improving our service and we always take it seriously.

5぀星のうち5の評䟡

adopted our lovely cat (Sasha) 3 months


adopted our lovely cat (Sasha) 3 months ago. she was house trained from the beginning, litter trained, doesn’t scratch the furniture and is always home around 8ish every night. Only downside is she’s always moaning for food 😬. With cats protection, it couldn’t have gone smoother. Highly recommend 👍

2025幎8月2日
自発的なレビュヌ
Cats Protection ロゎ

Cats Protection からの回答

Hi Alan, thank you so much for your lovely comments. We're so pleased that we were able to help Sasha find a loving new home

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