Had an issue with part of my delivery not arriving. I called the office late afternoon and explained that the project I was working on had strict deadlines and was concerned this would cause delays. T... ãã£ãšèŠã
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I found Ceiling Tiles UK to be a really easy company to deal with. The prices were competitive, timescales were accurate, communication was clear and helpful. Had a minor issue with damage to a coupl... ãã£ãšèŠã
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The ceiling tiles I ordered arrived with one pack damaged in transit. I emailed them and had a quick response resulting in the replacement pack being dispatched and delivered next day. Very pleased... ãã£ãšèŠã
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Customer service from your team was excellent. The driver that delivered the tiles was also helpfull and excellent. Unfortunately the driver that delivered the frame and lights was rude. He... ãã£ãšèŠã
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We make buying ceiling tiles, grid work, insulation and lighting simple and easy. Stocking over 180 ceiling tiles and specialising in helping clients find the right solution has helped us gain a 5 star rating on Trustpilot, and we are now on a mission to provide the best levels of service and efficiency within the construction industry.
Refreshingly Helpful!
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- We have industry leading enquiry response times
- We pride ourselves on our fast response rate, no matter how complicated the project may be. We also strive for the highest accuracy rates ensuring your order is delivered on time with everything you need to complete the job. From the initial quote, to payment, to delivery: weâll keep you in the loop from start to finish, and do everything in our power to ensure a smooth and simple process.
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Oak Farm, Chargrove Lane , GL51 4XB, Cheltenham , è±åœ
- 01242 862 173
- team@ceilingtilesuk.co.uk
- www.ceilingtilesuk.co.uk
4.9
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Excellent Service
I was kept informed on how my order was progressing at regular intervals prior to despatch, I was then informed when the order was being despatched and who the carrier was and when it would be delivered, all arrived well packed with no damage to any of the product, Excellent Service
2026幎3æ11æ¥
Ceiling Tiles UK ããã®åç
H Frank,
Thank you so much for your fantastic 5-star review. âââââ
Weâre really pleased to hear that you felt well informed throughout your order journey â we know how important clear communication is, so itâs great to know this made a difference. ðââïž
Itâs also lovelyto hear that your Elevate Easy Care ceiling tiles and Zentia Fission boards arrived safely and in perfect condition. We always take care with packaging, ðŠ so your feedback means a lot. ð
Thanks again for your kind comments and for choosing Ceiling Tiles UK â we hope to welcome you back again soon.
Best wishes,
Lisa & the CTUK Team
Ceiling Tiles UK ããã®åç
Hi Darren,
Thank you for taking the time to leave us a 5-star review! âïžâïžâïžâïžâïž
Itâs great to know that everything went smoothly with your ceiling kit order and that our team could provide the level of service we aim for. ðð»ââïž We always strive to make the process as easy and efficient as possible, so your feedback means a lot to us ð
If thereâs anything else we can help with in the future, please donât hesitate to get in touch. âïž
Thanks again,
Lisa & the CTUK Team
Tiles and company are fine but deliveryâŠ
Tiles and company are fine but delivery company let them down just dumping our tiles on another companys materials in loading bay only found them because the other companys lads asked if they was ours as they only ordered plasterboards
2026幎3æ12æ¥
Ceiling Tiles UK ããã®åç
Hi Michael,
Thank you for taking the time to leave a brilliant review! ââââ
Weâre really pleased to hear that you were happy with both the tiles and the service you received from our team. ðð»ââïž Weâre sorry again for the confusion with the delivery - as we rely on third-party carriers, when something doesnât go quite to plan itâs just as frustrating for us as it is for you.
As discussed at the time of delivery, we raised this with the carrier straight away and requested that the driver call or return to site to confirm where the goods had been left. In the meantime, weâre glad you were able to locate them and that everything was okay ð
Your feedback is really appreciated, and we hope that despite the driver leaving the goods without your knowledge, we were able to provide a five-star experience in how we resolved this for you.
Thank you again and we hope to work with you again in the future.
Best wishes,
Lisa & the CTUK Team
From day one of making an inquiry
From day one of making an inquiry I have found the staff at Ceiling Tiles UK very helpful, extremely friendly, and professional for what was a small order for a commercial company of their size. What also pleased me, and is something that companies can fall down on, is how they perform when something does not go as planned which was the situation in my case by being supplied the incorrect tiles, caused by confusion at the quotation stage. The response I had was excellent by being fully apologetic and professional in doing everything to correct the situation. The Tiles were promptly swapped and the project was finished on time - Well done everyone at Ceiling Tiles UK.
I would certainly recommend them in the future and use them again should I need their services.
2026幎3æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Thank you so much for taking the time to leave such a thoughtful review. âââââ
Weâre really pleased to hear that you found our team helpful, friendly, and professional from the very start! ðšð»âð» regardless of the order size, we always aim to provide the same level of service to every customer. ðªð»
Weâre also grateful for your understanding regarding the mix-up, and weâre glad we were able to put things right quickly and get your project back on track. Itâs especially important to us that we respond well when things donât go to plan, so your feedback means a lot ð
Thanks again for your recommendation â we really appreciate your support and look forward to helping you again in the future! ð«±ðœâð«²ðŒ
All the best,
Lisa & the CTUK Team
Metal stud walls
Very easy to order materials and to speak to regarding delivery, metal studding did the job perfectly.
2026幎3æ12æ¥
Ceiling Tiles UK ããã®åç
Hi Jim,
Thank you for your fantastic 5 âââââ review! ð
Weâre really pleased to hear that you found the ordering process easy and everything went smoothly with delivery. Itâs also great to know the metal stud and track did the job perfectly ð
I can see you spoke to Alex so Iâll be sure to pass your kind comments on to him tool - I know heâll really appreciate it! ð€©
Thank you again for choosing Ceiling Tiles UK and we hope to work with you again in the future.
Best wishes,
Lisa & the CTUK Team
Ceiling Tiles UK ããã®åç
Hi John, Thank you so much for your amazing âââââreview! ð
We're really pleased to hear you were happy with the service I can see Sabina ðð»ââïž called you to check everything arrived safely following the delivery of your Zentia Fission ceiling tiles. ððš
Your recommendation really means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need anything in the future, we'll be more than happy to help! ð§
Best wishes,
Lisa & the CTUK Team
Really good stock of material andâŠ
Really good stock of material and delivery was on time. It's my first choice for ceiling tiles for quality and service.
2026幎3æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Hi John,
Thank you for the fantastic 5-star review! âââââ
Weâre really pleased to hear that you found our stock selection strong ðªðŒ and that your delivery arrived on time. It means a lot to know weâre your first choice for ceiling tiles - we always aim to provide the best combination of quality products and reliable service. ðð»ââïž
We truly appreciate your support and look forward to helping you again on your next project. ð§
Thanks again for choosing Ceiling Tiles UK!
Best wishes,
Lisa & the CTUK Team
Ceiling Tiles UK ããã®åç
Hello John,
Thank you so much for your 5-star review! âââââ
We're really pleased to hear that your Elevate EasyCare tiles arrived well packaged and that youâre happy with the quality. We always aim to make sure orders arrive safely ðŠ and meet our customers expectations, so itâs great to know we delivered on that. ð€©
We hope the tiles look fantastic in your space, and if you ever need anything else in the future, weâd be delighted to help.
Thanks again for choosing Ceiling Tiles UK. ððŒ
All the best,
Lisa & the CTUK Team
All good no problems at all
2026幎3æ4æ¥
Ceiling Tiles UK ããã®åç
Hi Tony,
Thank you for your 5-star review! âââââ
We're really pleased to hear everything went smoothly and that your Rockfon Arctic ceiling tiles arrived with no problems at all. It's great to know you had a good experience with us. ð
We really appreciate you taking the time to leave feedback and hope to help you again in the future! ðð»
All the best,
Lisa & the CTUK Team
Ceiling Tiles UK ããã®åç
Hello Nicola,
Thank you for your excellent 5 âââââ review!
We're really pleased to hear that you found our service fast ðšand informative. ð€ We always aim to keep our customers well updated and make the process as smooth as possible. ð
We really value your feedback and look forward to working with you again soon. ððœââïž
Best wishes,
Lisa & the CTUK Team
amazing customer service and fastâŠ
amazing customer service and fast delivery!!
2026幎2æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Hi AJ,
Thank you so much for your wonderful 5 starreview! âââââ
Weâre really pleased to hear that you were happy with our customer service and fast delivery. ððš Itâs great to know we could provide a smooth experience for you. ðð»
We really appreciate you taking the time to share your feedback and hope to work with you again in the future! âš
All the best,
Lisa & the CTUK Team
Very helpful customer service
Very helpful customer service when I rang with a query. Product matched expectations. Will use again.
2026幎3æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Hi Rachael,
Thank you so much for your lovely 5-star review! âââââ
Weâre really pleased we could help when you called in for a quote and that everything went smoothly when placing your order. ðð»ââïž Itâs great to hear the product matched your expectations too. ðð»
We really appreciate your support ð©· and look forward to helping you again in the future. ð
We hope to welcome you back again in the future.
Best wishes,
Lisa & the CTUK Team
Spot on as usual!
Always had a good experience ordering from here, good prices, really good communication and quick delivery.
Pretty much everything you need!
Not much more to say really!
2026幎2æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Good morning,
Thank you so much for your fantastic 5ââââ review! ð
Itâs great to hear that youâve consistently had a good experience ordering with us.ððœ Weâre really pleased that our prices, communication and delivery continue to hit the mark for you. ð¯
Your continued support means a lot to the whole team, and weâre always here whenever you need us again! ðð»ââïž
Best wishes,
Lisa & the CTUK Team
Really helpful when placing order andâŠ
Really helpful when placing order and arrived on time.
2026幎3æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Hi Mrs Wall,
Thank you so much for taking the time to leave us a 5âââââ review! ð
Weâre really pleased to hear that you found the ordering process helpful and that everything arrived on time. â° Providing clear support and reliable delivery is exactly what we aim for, so itâs great to know we got it right for you. ðªðœ
We really appreciate your feedback and hope to welcome you back again in the future! ð®
Best wishes,
Lisa & the CTUK Team
Great products
Great products, communication and value for money
2026幎3æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Hi Sean,
Thank you so much for your fantastic 5 âââââ review!
Weâre so pleased to hear you were happy with the products, communication and value for money - thatâs exactly what we aim for every time! ð
It really means a lot that you took the time to share your experience, and we truly appreciate your support. ð«¶ðœ
We look forward to working with you again soon. ð§
All the best,
Lisa & the CTUK Team
The goods where delivered on time andâŠ
The goods where delivered on time and well packet.
2026幎2æ13æ¥
Ceiling Tiles UK ããã®åç
Hi Mr Rodriguez,
Thank you very much for your lovely 4-star review! ââââ
Weâre so pleased to hear your tiles arrived well packaged and on time, and that you were happy with the service overall. Thatâs exactly what we aim for. ððœ
Weâre always striving to deliver a 5-star experience, so if thereâs anything at all we could have done to make your experience even better, weâd genuinely love to hear your feedback. ððœ
Thank you again for choosing Ceiling Tiles UK - we hope to welcome you back again soon! ð
All the best,
Lisa & the CTUK Team
Spot on
I've used Ceiling Tiles UK a couple of times over the years and find everything about them to be spot on. The website is easy to use and you can find what you need for any job. Payment, Quality of the products and delivery service are brilliant. I would definitely recommend. Ceiling Tiles UK to anyone.
2026幎2æ6æ¥
Ceiling Tiles UK ããã®åç
Hi Andrew,
Wow â thank you so much for your fantastic 5ââââ review!
We really appreciate you coming back to use us again over the years -that loyalty means a lot to us ð
Itâs great to hear that you find our website ð»easy to use and that everything from payment through to product quality and delivery has been spot on. Thatâs exactly the experience we aim to provide every time. ðªðœ
Thank you as well for recommending Ceiling Tiles UK â it truly means a lot to the whole team ð
We look forward to helping you again on your next project!
Best wishes,
Lisa & the CTUK Team
Ceiling Tiles UK ããã®åç
Hi Tom,
Weâre really pleased to hear you found the ordering process easy and that your Zentia Fission Board ceiling tiles arrived exactly when expected! ððš
If you need anything else for your project, weâd be more than happy to help. ð§
Thanks again for choosing Ceiling Tiles UK, we hope to welcome you back again in the future! ð
All the best,
Lisa & the CTUK Team
Easy ordering process and quick delivery
Simple ordering process and was able to find what I needed easily.
Order arrived quickly.
2026幎2æ12æ¥
Ceiling Tiles UK ããã®åç
Hi Lorraine,
Thank you very much for your brilliant review. ââââ
Weâre really pleased to hear you found the ordering process straightforward and that your order arrived quickly ððšand safely. As prismatic diffusers can be quite fragile in transit, itâs always great to know they reached you in perfect condition. ðªðœ
We truly appreciate you taking the time to share your experience, and we hope to welcome you back again in the future.
Best Wishes,
Lisa & the CTUK Team
Good communication and very helpfulâŠ
Good communication and very helpful delivery driver, Great service
2026幎2æ12æ¥
Ceiling Tiles UK ããã®åç
Hi Mick,
Thank you so much for your excellent 5â review! âââââ
Weâre really pleased to hear you found our communication helpful and I am glad the driver was able to assist with the delivery of your Elevate Cosmic ceiling tiles!ð
We pride ourselves on our communication, so we appreciate you taking the time to give us feedback ðð£ïž
Thank you again for your kind words and we look forward to working with you again soon ð ïž
Best wishes,
Megan & the CTUK Team ð©·
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