The most cooperative and kind staff I've ever come across any real estate agency. Corresponding with them was always smooth and easy. Our property manager Betsy P. was very approachable and friendly... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
BROOKE was the main reason we chose the property on 21 charmwood close , she demonstrated that she knows the area well, the local interests and her professionalism, mannerism and caring attitud... もっと見る
I’ve been contacted prior my appointment to confirm the timings and also was informed about the best place to park the car. On the day we were greeted by Erin and have been shown around the flat even... もっと見る
企業が回答しました
Swift response and action from Libby Giles this week, has ensured that the heating was back up and running timeously for our tenants and with a permanent solution with a contractor scheduled in soon.... もっと見る
企業が回答しました
企業情報
当該企業による記述
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
当該企業による記述
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
連絡先
46 Northbrook Street, RG14 1DT, Newbury, 英国
- 01635 46666
4.6
優良
1058件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Listening and understanding
Vassna really listens and try to understand your needs and requirements.
2025年1月7日
Chancellors - Newbury からの回答
Thank you Marinda for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Chancellors - Newbury からの回答
Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Friendly and helpful visit
Friendly and helpful visit. Vassna was very helpful and prone to help through understanding our requirements.
2024年12月14日
Chancellors - Newbury からの回答
Thank you for leaving us this great review Andi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
The company is doing well in returning…
The company is doing well in returning missed calls and providing feedback on time
2024年12月4日
Chancellors - Newbury からの回答
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Chancellors - Newbury からの回答
Thank you Max for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
I met with lettings and sales and both…
I met with lettings and sales and both teams have been extremely helpful!
2024年11月26日
Chancellors - Newbury からの回答
Thank you Corinne for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Flat 10 Grange Court
Erin made sure I was attending my appointment by ringing every day. She was polite and courteous. My only gripe would be we were left outside the property wondering where she was when she was inside. Also, the photos were older and the property was less well maintained than they showed.
2024年11月23日
Chancellors - Newbury からの回答
We appreciate you taking the time to share your feedback. We're glad you found Erin to be helpful and attentive. We understand your disappointment regarding the property's condition and the discrepancy between the photos and the actual state of the property. We strive to ensure our listings accurately reflect the properties, and we will review this feedback to improve our processes.
Vassna at chancellors Newbury has been…
Vassna at chancellors Newbury has been outstanding helping us to find a new place.
She sent us lots of houses to choose from.
This lady needs to be given an award.
Thanks so much Vassna.
2024年11月22日
Chancellors - Newbury からの回答
We are so happy to hear about your positive experience with Vassna. Her dedication to helping you find a new place is truly appreciated. We will be sure to pass along your kind words to her.
Chancellors - Newbury からの回答
Thank you Alan for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
This company is helpful and efficient.
2024年11月13日
Chancellors - Newbury からの回答
Thank you so much for your kind words, Elaine! We're thrilled to hear that you found our team helpful and efficient. Your satisfaction is our top priority, and we look forward to assisting you again in the future!
Viewing
I’ve been contacted prior my appointment to confirm the timings and also was informed about the best place to park the car. On the day we were greeted by Erin and have been shown around the flat even though we’ve showed up slightly earlier. Erin took us around the property and explained the conditions of the tenancy and the process of applying for it. We felt very welcomed and well informed, and didn’t feel rushed, which often happens especially if another person has arrived. Thank you!
2024年11月13日
Chancellors - Newbury からの回答
Hi Kasia, We're so glad to hear you had a positive experience! We strive to make our customers feel welcome and informed, and it's wonderful to know that Erin was able to provide you with such a great experience.
Great!
Simple and polite, very informative and transparent about the property. Helpful with paperwork
2024年11月12日
Chancellors - Newbury からの回答
Thank you for leaving us this great review Miss, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
CHANCELLORS AND VASSNA WILLCOCK
WE HAVE FOUND CHANCELLORS TO BE A COMPANY OF POSITIVE ACTIONS, WITH POSITIVE COMMUNICATION. THE LADY WE HAVE DEALT WITH "VASSNA WILLCOCK" HAS BEEN QUICK AND EFFICIENT TO DEAL WITH MY QUESTIONS AND OFFER SOLUTIONS TO ANY PROBLEM.
WE HOPE TO CONTINUE WITH THIS RELATIONSHIP GOING FORWARD.
2024年11月7日
Chancellors - Newbury からの回答
Hi Martin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Very informative
Vassna was very friendly and had informative knowledge on the property. She also provided excellent advice/knowledge on the rental market currently.
2024年11月2日
Chancellors - Newbury からの回答
Hi Miss, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Chancellors - Newbury からの回答
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Followed up and ensured viewing the…
Followed up and ensured viewing the property happened
2024年10月30日
Chancellors - Newbury からの回答
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Chancellors - Newbury からの回答
Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Chancellors - Newbury からの回答
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Erin was knowledgeable about the area…
Erin was knowledgeable about the area and found many properties for me to view.
2024年10月29日
Chancellors - Newbury からの回答
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Very professional service.
Very professional service.
Clear explanation on what is included and not.
2024年10月24日
Chancellors - Newbury からの回答
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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