Coldcontrol レビュー 

Heat pump installation to an outbuilding. The product is great and is working well. Installation crew was efficient, polite and tidy. Very pleased so far.

I enquired about an air conditioning unit for my lounge and dining room - a young man attended within 2 - 3 days, I received a quotation which was reasonable, requested them to proceed and 5 days later (including a weekend) I was sitting enjoying a new atmosphere that they have created ! the 2 young men who attended my apartment, were pleasant, amenable, polite and obviously competent !
I was very impressed !

Engineers are great but other parts of the business very disappointing. I have 2 Freezers that needed repairing, first one they ordered incorrect parts 3 times, took months to sort out. Second freezer at the moment a month and counting, first compressor they sent was wrong now the 2nd compressor, the Engineer has installed and its faulty it’s literally shaking the tiles in my kitchen when the freezer is switched on. Now I have to wait for a third compressor to be sent onsite. They’ve wasted 2 freezer’s worth of supplies, and they just ignore me whenever I ask for compensation for wasted time and supplies. Let’s see what they do now.

the quote was very competitive for 2 rooms with daikin units which are whisper quiet. Work too just over 3 days as there was a small issue which was resolved quickly the following day and the engineers were super friendly and knowledgeable.

From initial quotation to installation everything was first class and could not fault the quality of the products or the installation in any way. We have used the units for both air conditioning and heating and they are amazing and very effective. All staff were professional in every way. We have no hesitation in recommending Coldcontrol, You will not be disappointed. There is currently no vat on the supply of the units or the installation so this was an added bonus.

We had A/C installed in one of the bedrooms which consisted of an external and internal unit. From initial survey and quote to the installation, it was seamless, quick and easy. Would definitely use ColdControl again.

Excellent communication and workmanship. Even with a few delays the way it was handled by the team was excellent.

Asked Daikin for their local installer to us. Got a very quick reply from Coldcontrol, no problems very quick visit from estimater, excellent communication and good advice. Installed two units within 10 days, very quick very clean work and instant details. So impressed decided to put a unit in lodge that s used as a holiday let. Had a one day empty 5 days after requested estimate. All installed on that day with no problems and again very clean work, no,rubbish, and excellent communication.

After requesting a quote from Cold Control to install air-conditioning in two bedrooms and following a visit by their representative, my experience with the company went rapidly downhill, as they failed to satisfactorily answer questions that I asked relating to the installation, culminating in a very arrogant and dismissive email from the company's MD, saying they no longer wished to progress my potential order, inferring that my questions were "hassle" and dismissing my potential order (approximate value £4,000) as a "little job". My strong advice would be to avoid the company and engage with another supplier/installer that understands what good customer service is and is willing to engage, courteously, to ensure the customer fully understands the installation process.

Additional comments post reply from Cold Control:
What an astonishing and totally misleading reply from the company. There was absolutely no 'regret' referred to in the dismissive email that I received from the company's MD but, as I said previously, inference that my questions as to proposed installation of the air-conditioning were "hassle" which the company had apparently no time for, given it was, as they stated a "little job".
It is also a very interesting coincidence that on the same day that the company replied to my Trustpilot review, a five star review from an individual advising that Cold Control carried out some work for them in April, suddenly appeared. Even more interesting is that the individual concerned has seemingly only ever posted four reviews, all giving one star, except for the delayed Cold Control review, where five stars was given, enabling the company to maintain a Trustpilot rating of 'Great' overall, albeit with a lower score.
Interpret the above as you will.

Excellent service from start to finish on installation. Engineers polite & courteous throughout. Very pleased with my new A/C & may be back for another!
Highly recommend Cold Control.

Excellent service and professional.

If you would like the works carry out on time contact Cold Control

Great company, professional, delivering a great service. Excellent. Customer focussed, diligent and professional. I appreciated the attention to detail. Highly recommended

I had 2 air-con heat-pumps fitted covering 5 rooms in the house. The price was incredibly competitive. The communication was good as was the installation. The work was completed in around 3 days. The interior installation was of good standard and tidy. The exterior installation was also of good standard and the trunking looks good. The one small negative, was the brick dust left all over the door and windows underneath the installation which I had to clean myself. I took out their annual service so look forward to seeing how good that is. So far, happy to recommend.

Cold Control were really easy to deal with, gave me good advice pre installment and were super helpful. They stuck to the timeframes quoted and the installation team were excellent, nothing was too much trouble and a nice bunch to deal with. Took real care in the installation and they did a great job. My advice, book them in as they are fantastic ..

Well priced, efficient on email coordinating choices, tenacious in scheduling install, engineer (Daniel?) Was quiet, tidy, gracious, efficient and clearly expert. Really good experience with him installing the Mitsubishi AC in my garden office. Competitive pricing, too.