Compensair レビュー 

1,699
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Finger weg! Mein Fall läuft seit dem 22.09.2025. Trotz mehrfacher Nachfragen erhalte ich keine konkrete Entscheidung, ob Compensair meinen Anspruch gegen GP Aviation vor Gericht bringen wird. S... もっと見る

企業が回答しました

5つ星のうち5の評価

Kreipiausi tiesiai del kompensacijos i turku kompanija Mavi Gok,taciau jie atsisake moketi ,tada Compensair emesi sitos bylos ir ,aisku palaisniui ,zingsnis po zingsnio,bet kompensacija man issireikal... もっと見る

5つ星のうち5の評価

I want to express my huge thanks to the Compensair team for helping me get my compensation from Turkish Airlines. Naturally, I was a bit anxious about the timelines at first, but their support team an... もっと見る

5つ星のうち5の評価

Desde el principio muy buena comunicación y muy rápida gestión. En cuestión de mes y medio me han dado una resolución favorable en todos los casos reclamados y he recibido mi compensación económica.... もっと見る

企業情報

  1. 司法サービス・政府機関

さまざまな外部ソースから提供された情報

We help receive compensation up to €600 for a flight delay or cancellation or overbooking. Learn more to know if you are entitled to compensation


連絡先

4.5

優良

TrustScore 5段階評価の4.5

1699件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 97%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(1,699)

過去12か月のレビュー数: 264件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Sehr schlechte Erfahrung gemacht mit…

Sehr schlechte Erfahrung gemacht mit Compensair. Man kommuniziert mit mir auf WhatsApp dass der Fall ans Gericht weitergeleitet wurde aber gleichzeitig bekomme ich eine Email dass das nicht weiter bestätigt wird.
Sehr ärgerlich und deswegen Finger weg von der Compensair!

2026年8月1日
自発的なレビュー
Compensair ロゴ

Compensair からの回答

Hallo,

Leider konnten wir Ihren Fall anhand der Informationen in Ihrer Bewertung nicht in unserem System finden.

Wir möchten die Situation gerne genauer prüfen und klären. Bitte kontaktieren Sie unser Support-Team unter team@compensair.com und teilen Sie uns Ihre Falldaten mit. Wir werden den bisherigen Verlauf prüfen und Ihnen eine konkrete Rückmeldung zum aktuellen Stand geben.

5つ星のうち5の評価

Highly Recommended – They Handle Everything

I had a great experience with Compensair. The process was simple, professional, and transparent from start to finish. They handled all the paperwork and communication on my behalf, so I didn't have to worry about anything.

The claim was processed faster than I expected, and I really appreciated how credible and reliable the service was throughout the whole process.

I highly recommend Compensair to anyone looking to claim flight compensation without the hassle. They truly make the process easy and stress-free.

2026年4月23日
自発的なレビュー
5つ星のうち5の評価

Thank you, Compensair

I'm glad that i texted to Compensair, their supporting was excellent, fast and clear answers, guides, updating during the process, to be honest, process was fast, i thought that it tooks approximately at least half of the year, but this team did it in one month, thank you for everything, your team earned my respect

2026年8月4日
自発的なレビュー
5つ星のうち1の評価

The service itself is good

The service itself is good, but my main concern is the high fee that Compensair charges from every successful claim. Once the airline pays the compensation, the customer is required to pay a significant percentage of that amount as a service fee.

For example, if the airline pays €100 in compensation, Compensair charges €140, leaving the customer with only €60. In my opinion, this fee is too high and does not provide good value for the service offered.

I am not satisfied with this pricing model. While it is a legitimate business, it appears to generate substantial income from each successful claim by taking a large share of the compensation that rightfully belongs to the passenger.

2026年8月1日
自発的なレビュー
Compensair ロゴ

Compensair からの回答

Hello,

We would like to clarify that our service fee is calculated in accordance with the Payment policy accepted when the claim is submitted. If the amount actually received from the airline differs from the expected compensation, we are happy to review the calculation and make any necessary adjustments.

Unfortunately, we were unable to identify your case based on the information provided in your review. Please contact us at team@compensair.com with your case details, and we will gladly review your payment and arrange a partial refund if any overpayment has occurred.

5つ星のうち1の評価

I submitted two claims with Compensair…

I submitted two claims with Compensair on 30/08/2025—one for myself and one for my wife. We were travelling together on the exact same flight and sat next to each other.

My wife received her compensation back on 27/04/2026. However, months later, I have still not received mine. When I contact customer service, they simply claim my file is "not complete."

How is it possible that one claim on the exact same flight, submitted at the exact same minute, is finalized and paid, while the other is stuck in limbo? It makes no logical sense and feels like they are withholding funds or ignoring my file entirely.

Extremely poor communication, zero logic in how they process joint bookings, and absolute lack of transparency. I would strongly recommend avoiding Compensair and using a more reliable service or claiming directly with the airline.

2026年8月1日
自発的なレビュー
Compensair ロゴ

Compensair からの回答

Hello,

We are sorry to hear about your experience.

Although both claims relate to the same flight and were submitted at the same time, each passenger's claim is reviewed separately by the airline and, where necessary, by the relevant authorities. Unfortunately, this means that processing times may differ, even for passengers travelling together.

Based on the information provided in your review, we were unable to identify your specific case. If you contact us at team@compensair.com with your case details, we will be happy to review the current status of your claim and provide you with a detailed update.

5つ星のうち5の評価

Very satisfied

I didn’t have to do anything yet Compensair handled everything with extreme caution and updating me on every step along the way. It took around 3 months which I consider a fair amount of time. The compensation amount is also quite satisfying.

2026年7月27日
自発的なレビュー
5つ星のうち5の評価

*My Experience with Compensair


*My Experience with Compensair – Highly Recommended*

I travelled from Pakistan to Hungary on 20th January 2026 and faced a 24-hour delay on my return due to Pegasus Airlines. Their flight from Europe was delayed, causing me to miss my connecting flight from Turkey to Pakistan. I had to wait at the airport for 24 hours with no accommodation provided.

I contacted Compensair to file my claim, and they handled everything professionally. After 6 months of excellent follow-up, I successfully received my compensation.

The best part is that Compensair charges no upfront fees — they only take their commission after you get your compensation.

I strongly recommend Compensair to anyone facing flight disruptions. Their service is reliable, transparent, and truly the best in the industry.

Reliable, transparent, and hassle-free. Best service for flight compensation. Thank you, Compensair!

2026年1月25日
自発的なレビュー
5つ星のうち4の評価

I had a positive experience with…

I had a positive experience with Compensair handling my airline delay compensation claim. The process took almost two years to complete, which was longer than I expected, but I understand that these cases can take time, especially if the airline disputes the claim.

Throughout the process, Compensair managed everything on my behalf and kept the claim moving forward. In the end, I received my compensation, so I’m satisfied with the outcome. If you’re not in a hurry and prefer having professionals handle the paperwork and communication with the airline, I would recommend their service.

2025年12月22日
自発的なレビュー
5つ星のうち1の評価

Status of confirmed refund

Submitting my claim and details was very simple and efficient. However, I received an email notification from Compensair on 16 June 2026 that the airline has informed them that payment for the compensation has been made to my designated banking details. I advised them that no payment has been received and have i have followed up every Monday (including today) since 16 June 2026. I seem to be getting very generic responses with no information at all regarding why i was advised that payment was made but no funds have been received.

The only feedback i received is that the email was sent automatically based on an average time frame. This seems very inefficient and provides false information to the customer which only causes frustration and instills doubt in my mind.

2026年7月20日
自発的なレビュー
Compensair ロゴ

Compensair からの回答

Dear Chandler,

We would like to clarify that the email was not intended to indicate that you needed to pay our service fee before receiving the compensation. Our fee is only payable after the compensation has been received, and we are equally interested in resolving this matter as we only receive our fee after a successful payout.

After you informed us that the funds had not arrived, we contacted the airline to request an update on the payment status. We followed up again, but unfortunately, we have not yet received a response. Airline payment processing timelines are outside of our control, but we are actively monitoring your case and will continue following up.

We apologize for the confusion caused by the automated message and appreciate your patience while we work with the airline to clarify the payment status.

If you have any further questions, please contact us at team@compensair.com

5つ星のうち1の評価

Almost 3 years now

Almost 3 years now, Since 2023, with plenty of messages telling for them to accelerate the process, I haven't received my compensation.
I don't recommand this waste of time and non-profesionnal company. And will act legaly counter them since I'm a Euro resident now.

2026年7月19日
自発的なレビュー
Compensair ロゴ

Compensair からの回答

Dear Mokhtar,

We regret that the processing of your claim has taken longer than expected.

The airline rejected the claim, stating that the flight disruption was caused by a technical defect. However, our team has not given up on your case. We are currently exploring further options to continue pre-legal negotiations with the airline and assessing the possibility of escalating the matter to the relevant authorities.

Unfortunately, these additional steps can significantly extend the time needed to resolve the claim. Please be assured that we remain committed to achieving a successful outcome, as we only receive our commission if compensation is recovered.

If you have any further questions, please contact us at team@compensair.com.

5つ星のうち5の評価

Препоръчвам с две ръце тази агенция

Препоръчвам с две ръце тази агенция! Съдейства ни за получаване на обещетение за закъснял полет на Турските авиолинии от Сингапур до Истанбул. Писахме първо на турските авиолинии, но те ни отказаха да ни платят обещетение. След това се обърнахме към compersair и ни успяха да ни издействат обещетение от 390€ на човек / ние пътувахме 4 човека / .
Искрени благодарности и благодарности за професионализма!
Препоръчвам на всеки който има проблем с авиокомпании да се обърне към тях и да им се довери!

2026年7月18日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報