Skycop レビュー 

Réclamation ( #81f921f2) déposé depuis 2025-04-11, et toujours rien reçu de multiple message automatique mais rien n'avance. Arnaque à grande échelle!

Reclamé un retraso de un vuelo de Iberia con esta compañía después de un año me han pedido el número de cuenta. Pero durante todo el proceso han sido totalmente opacos, solo mandando publicidad activamente y a día de hoy dias después de que me pidieran el numero de cuenta sigo sin tener mi dinero.
No volveré a reclamar con ellos

Vorrei reservar il miei commenti x dopo el éxito delle mia domanda.al momento è tutto ok

I have an open claim with Skycop (Claim ID 2f5908d3). Over the past days I have contacted Skycop many times by email and WhatsApp, but I have not received a single reply. One of the WhatsApp numbers was not even available.

I would simply like to know the status of my claim, whether the airline has already paid, and when the payout will be made.

Warning to other customers: I was also contacted on Facebook by a person called "Henry Mathews", who claimed to act for Skycop and sent me a Google Form link. This does not seem to be official. Please only use the official website skycop.com and never share your bank details through Facebook or Google Forms.

Skycop, please contact me regarding my claim as soon as possible. I sent you an email.

Easy reliable and hopefully I get compensation

Title: Airline Paid Skycop on 30 January 2026 Still No Compensation and No Response

⭐ 1 star out of 5

I am extremely disappointed with my experience with Skycop.

My compensation claim ref:62126f80 was submitted on 30 September 2025, and my case proceeded to legal action on 13 December 2025.

According to the payment receipt I have, the airline paid Skycop on 30 January 2026. However, as of 17 October 2026, I have still not received my compensation. My claim status continues to show that the payment is in progress.

I have contacted Skycop by email to request an explanation and an update on my payment, but I have received no response. I have also tried contacting them through WhatsApp, without success.

I find this unacceptable. The airline’s payment receipt indicates that the payment was made to Skycop more than eight months ago, yet I am still waiting for my money with no clear explanation, no payment date and no meaningful communication from the company.

I understand that administrative delays can happen, but customers deserve transparency and timely communication, especially when money owed to them has reportedly already been paid to the claims company.

I am writing this review because my attempts to resolve the matter privately have not received a response.

Skycop, I am asking you to explain what has happened to my compensation, confirm the amount due to me and provide a definite payment date. Please respond to my emails and messages instead of leaving my claim unresolved without an explanation.

I will update this review if the matter is resolved. Until then, my experience has been extremely disappointing, and I would encourage anyone considering Skycop to read customer reviews carefully before using its services.

Case #9b6cf460
I wrote a second one star review on 10/5/2026 based on my experience with Skycop’s handling over my Swiss Air delay. The airline paid Skycop in June 2026, could be even earlier. The delay took place in June 2025; I filed with Skycop on June 2025. Skycop still has not paid me. They have my US bank information. All their responses have been “we are looking into the case.” Nothing has happened. Is this how Skycop taking money from its customers? I am getting weekly promotions emails from Skycop, but no responses for my money Skycop has been illegally holding for months.

Een ieder die problemen ondervind met Skycop…..
Mail je klacht naar: eccnederland

…================================…

DOE GEEN ZAKEN MET SKYCOP.

Pure oplichtersbedrijf wat gevestigd zit te Litouwen. Juli 2025 vertraging met Qatar naar Bangkok en bij terugkeer claim ingediend via SKYCOP. Vanaf augustus 2025 t/m juli 2026 constant lopen mailen met SKYCOP en je kreeg constant standaard antwoorden terug. “ we zijn er mee bezig”, “ het is druk”, “ Qatar geeft geen respons”,” uw claim is naar onze financiële afdeling gestuurd” etc etc. Zelf maar lopen mailen met Qatar en ik kreeg als antwoord terug via een mail, dat ze het totaal bedrag al in augustus 2025 aan SKYCOP hebben overgemaakt!!!!!
SKYCOP heeft dus op dit moment al ruim 1 jaar mijn geld in bezit. Hieronder de mail van Qatar welke ook naar SKYCOP is gemaild, maar die reageren gewoon in zijn geheel niet:

Dear Mr. Janssen,

Thank you for your email.
Upon reviewing our records, we can confirm that in 2025 you authorized Skycop to handle this claim on your behalf. We received the required authorization documents, including the signed authorization forms and supporting passport documentation, permitting Skycop to act on behalf of both passengers.
Following receipt of these documents, Qatar Airways processed the claim directly with Skycop, and the case was finalized from our end on 28 August 2025.
As the claim rights were transferred to Skycop and settlement was handled through the authorized representative, we are unable to provide any further updates regarding the status of the funds. We kindly ask that you contact Skycop directly for any follow-up, payment status, or related inquiries.
We trust the above clarifies the matter.


Yours sincerely,
Grace Ngari
Customer care
Going places together. qatarairways.com

Hem hizli hem kolay..Size cok kolayca haklariniz ve tlebinizi gondermede yardimci oluyor

I get hope 🙏 im waiting

Toll, kein Problem

Claim #327942cd

Do not use.

Airline has paid out, Skycop are withholding the money. Airline confirmed payout last year

Try the Airline itself Skycop is a waste of your time

I know that British Airways is not like any other carrier.They always look after their customers

This company is a SCAM please do not use them as you will never see a penny of your compensation. I have been waiting for two and a half years and they just send automated emails saying they will look into the delay and alert the finance office when I ask for an explanation, but never do anything. This is just a SCAM!!!

Extremely Disappointing Service – Over 12 Months of Delays, Poor Communication and Excessive Fees

My experience with Skycop has been nothing short of appalling. I submitted my flight delay compensation claim over 12 months ago, and as of 16 October 2026, I am still waiting to receive the compensation owed to me.

Throughout this entire process, I have experienced repeated miscommunication, broken promises and a complete lack of accountability. I have been given various payment dates, told there were issues with the accounts department, and repeatedly left without a satisfactory explanation or resolution. My last communication from Skycop was on 28 August, and since then, I have been left wondering what is happening with my own money.

What makes this situation even more frustrating is that I have confirmation that the airline has already paid the compensation to Skycop, while other passengers travelling on the same flight have already received their payments. So why am I still chasing money that should have been paid to me months ago?

Skycop charges significant processing fees for handling these claims, yet the level of service, communication and customer consideration I have received has been completely unacceptable. If a company is going to take a substantial percentage of a customer’s compensation, the absolute minimum expectation is transparency, professionalism, timely payment and basic respect for the customer.

Instead, I have been forced to spend months chasing updates, repeatedly following up on contradictory information and wasting my own time trying to obtain a straightforward answer. There has been no meaningful reassurance, no proactive communication and no satisfactory resolution.

A compensation claims service should make life easier for customers, not turn the process into a year-long ordeal. The entire purpose of using a company like Skycop is to avoid unnecessary hassle. In my case, the experience has been the complete opposite.

I find the lack of consideration for customers particularly disappointing. Customers should not have to threaten complaints or public reviews simply to receive money that has already been paid by the airline.

I am now considering escalating this matter to the relevant consumer protection and dispute resolution authorities if it remains unresolved.

Based on my personal experience, I would urge anyone considering Skycop to think carefully before signing up. Consider the fees you will pay, the level of communication you might receive and whether the convenience is genuinely worth it.

My verdict: Extremely poor communication, unacceptable delays, a lack of accountability and fees that are difficult to justify given the service delivered.

Skycop needs to take responsibility, improve its customer service and, above all, ensure customers receive their compensation without having to chase it for more than a year.

I would not recommend this service based on my experience.

Buna ziua va rog să mă ajutați

SCAM!they withold your compensation. almost 4 years for me. they take the money and ghosting you! shame!The good reviews are fake 100%

I am compelled to leave yet another negative review regarding this company’s operations, as they only take action after such feedback—they do not respond to direct emails! The airline paid the compensation to Skycop a long time ago, yet Skycop intentionally kept the status of my claim unchanged for over a month and provided no response until I posted a review here. Following that, they acknowledged receiving the payment, but then went silent again—no money, and no replies to my emails! My case number is #5396dc40,
Alexey Redko.