Cosmo Payment レビュー 

Customer service is great. Makes you feel secure about where you keep your funds.
The infrastructure is simple, not flashy. Easy to use.

Hola, tengo mi cuenta de BBVA y no tengo el código del banco, como asocio mi cuenta de BBVA a Cosmo Payment?

everything is perfect with CP. Customer service is very responsive. We can trust them with our eyes closed. They help us. I am enchanted

I’ve been a loyal customer for over four years, and I’ve always been happy with the service. Recently, I experienced a very stressful situation involving fraud on my account when someone cloned my card. The team handled the situation with professionalism and care, recovering my funds and restoring my peace of mind.

I’m incredibly grateful for their help and couldn’t recommend them more for being trustworthy and reliable when it matters most.

Thank you for everything!

Thank You so much for the fast communicating. I lost my Cosmo Payment card. All customer support team's replies were polite, fast and helpful. I received my new physical Cosmo Payment card after 10 days. That's much earlier than I was informed before. So happy. The best wishes. Good luck.

One for an apology, I was recently corrected, it's not blackmail but extortion that the company used. Making a deal dependant on my action to remove this review in order to receive their help is extortion. I humbly apologize for using the wrong term.

FINAL UPDATE:
First they wanted a copy of my bank acount (never happening), then they refused to accept my bank because it didn't have that special number but told me to use the routing number, then when they saw this review, they tried blackmail. They even told me they were not a foreign company because they are in Canada. I'm in US so that is foreign. But was an outright lie because according to Google: "Cosmo Payment is located in London, England, United Kingdom". However if you don't care about getting cash out, you can use it to buy stuff online, or pay an outrageous amount to get a plastic card so you can go to an ATM (not verified, it is what they claim). I won't be reading any response but I also won't be recommending you work with these people unless you live in their country and have some sort of recourse. Oh and I forgot read one of their responses they thought calling me a sex worker would stop this. The site is a dating/chat site not porn site and you earn points by answering email which is converted to cash or products. Hahaha good try guys.

Directly from my credit union: If the sending financial institution is asking for our SWIFT/BIC Code, please have them use our Routing/ABA Number instead. We do not have a SWIFT/BIC Code. I have a bunch of emails to prove everything I said. They continuously asked me for a copy of my bank account. If that doesn't put up red flags...

I was forced into creating an account (if I wanted my money). I created an account. I sent my license which is also a USA real ID. They told me I need to send them a copy of my utility bill. I do all my accounts online and don't have a utility bill in my name. I did send my credit card statement which is acceptable per their list and they still declined it requesting a bank statement. NO WAY I am sending one of these companies my bank account (which is also paperless). So I sent a copy of my car insurance bill. Again they declined it. I have been going back and forth and they keep saying bank account when their site clearly said credit card statements are acceptable. This is in PDF format, not a screen shot. This company is a fraud and I am looking into where I need to file the complaint as they refuse to release my money.
UPDATE: Now they are blackmailing me, or trying to. Here is a copy and paste of it:
Cosmo Payment Support
From:
support@cosmopayment
To:
XXXXXXXXXXXX
Thu, Oct 24 at 2:59 PM

We will be glad to send you the card free of charge with express shipping when the trustpilot review calling us a fraud has been removed.

Kind Regards,
Tom L.,
Customer Support Team

But they aren't blackmailing me NOOOO.

*Great experience after the initial difficulties my end. Word of advice, read what’s being asked of you properly. My only issue is nowadays with the lack of paper copies for bills & utilities, locating a less-than-three-month-old formal document to prove residency gave cause for concern. I did eventually find something with 24 hrs to spare. And the chances are I could have requested emailed proof of residency in other ways so not a major dilemma. Overall I am very pleased with the service provided.
*ABSOLUTELY my error..I was trying to complete (I’m still guessing here) an international form. I went in through a main UK search engine and a slightly different more in depth version of the application form appeared and my telephone number in UK format was accepted into the form. I’m awaiting a yes/no response which usually takes two to three days. Make sure you’re accessing the right form/app for the country you’re in. Key piece of advice or you’ll drive yourself crazy over a mobile phone number! ***I couldn’t even get the online application form to accept usual written UK format for my mobile phone(?)

Muchas gracias agradezco de corazón todo lo que su equipo hace por mi , son un gran apoyo ,y valoro su buena disposición siempre ,me hace feliz saber ,que el idioma o la distancia nunca es una barrera para una buena comunicación y experiencia muchas gracias bendiciones siempre.

very professional and answer you reliably and discreetly I am very satisfied with the service! They quickly look for a solution to satisfy the customer, thank you

El registro es rápido, las transacciones son rápidas, si haces giros errados te devuelven el dinero en poco tiempo, en servicio al cliente responden rápido. No como Paxum que te desaparece el dinero por meses

Cosmo Payment support staff is incredible and in my opinion it is vital you consider how quick Customer support is with any online banking organisation.
I had a online banking Query which was dealt with immediately in order that the transfer hit my account in time for a mortgage payment… the Customer support Staff member went above and beyond by making certain all future payments were met on time by sending me a plastic Cosmo payment card so my transfers would be instant to my Card..
Thank you Cosmo Payments this is exactly the kind of Customer Support all businesses should make certain are well trained and fast acting.. Rebecca Barnes U.K.

No he podido abrir una cuenta con ellos he enviado dos veces la solicitud y nunca me da respuesta a mi correo nose que hacer la verdad la necesito muy urgente dicen que ya. O permíten abrir cuentas

Excelente servicio al cliente, me sentí respaldada en el proceso de creación de la cuenta, validación muy atentos y respuestas eficientes, eficaces en todo momento, agradezco la ayuda brindada y espero seguir utilizando los servicios ofrecidos.
Excellent customer service, I felt supported in the account creation process, very attentive validation and efficient, effective responses at all times. I appreciate the help provided and hope to continue using the services offered.

The Best payment way in the World so easy si comfy they are super kind n fast to do all wow im. Impressev they are the Best! Cosmo I love u

I want to have card. But need to pay $60 and i cant deposit. The first card i ordered not delivered even i use active address and contact #. How to be sure that i can get another card and delivered . I need help 😭

So far it has been very helpful, registration is easy, it is just having the documentation up to date and it will be simple, the only thing is that the mobile app does not work well, but through the browser it is very easy to enter and manage the money, the rates are low compared to the competition and fast times. 100% recommended

Using the service in the UK, the transfer charges are ridiculously expensive!! £80 to transfer from secondary bank to my personal bank account!! I get paid off a site then they take a cut, I send it to cosmo from the site and they take a cut, I send it from cosmo to my bank and they take a cut…. I’M LEFT WITH NOT A LOT.

What i Don t like is that: always u must pay DHL to have your physically card when is expired
Never come with 5 dolars fee ...only with 70 dolars fee with DHL
Is not first time when this happend to me ...my name and my address was ok all the time .