Cosmo Payment レビュー 

Edit: My problem is solved. Thanks

My prepaid card refuses making any payment. What should I do?

Horror! Money transferred from the wallet to the balance within the system disappeared. They don't return the money, they don't try to solve it somehow. At first they wrote that I should wait, their team is sorting it out. A month has passed and now they don't answer at all. Extremely unprofessional payment system.I'm sure they write good reviews themselves.
Addition: a month later the money was returned to my account, but it was an unpleasant incident.

Fast ,non problematic (unlike Paxum), and inexpensive.

I give them the highest possible rating. After being a customer for a year and having some issues, I decided to wait before writing this review. In summary, Cosmo Payment is a reliable company and one of the few that offers accounts to users that other banks do not consider eligible. I can say with complete confidence that your funds are protected.

I used this bank to receive payments from providers and make all my purchases with the debit card until Mastercard suddenly decided to block Argentina and no longer offer its services to residents of this country. I was completely affected, with all my funds in the account and unable to use the card. At that moment, I feared the worst, that I would lose all my savings, but Cosmo Payment always tried to reassure me and responded to my inquiries every day.

I couldn't withdraw the money due to not having a foreign bank account, and they kept my money in the account for almost a year without touching it, assuring me that my funds were safe, while asking if I had the possibility of opening another account. After some time, I was able to open a new account, and they transferred the money to this account. This company truly earned my trust, as things could have gone very wrong, but they didn't. Initially, I was uncomfortable, but then I understood that it wasn't their fault and they were always willing to help in every way possible. Their customer service is composed of real people, not AI, which is another plus.

The platform might not be the best, it's a bit basic and lacks Apple Pay/Google Pay options (hopefully, they will add these soon), but the trust and security they provide are worth more than anything. I sincerely thank this company for their excellent service.

These guys are terrible. Now that Mastercard has interrupted their business with them, they're worse. Customer support is useless. They don't even try to understand your problem, only default to forwarding you automated messages. Their "alternatives" for payout sound okay, but they're impossible, in the end.

That said, they'll also change your card without your permission, so if you're in the process of getting a refund, you'll lose your money. Don't use them if you have options.

They immediately approved my account

Very serious company and its employers are very involved in helping you to resolve your issues, I recommend Cosmo 100% is really legit.

Thank you so much I really got help it has been a stressful moment for me but cosmo managed to make my day by kindly assisting me to transfer my funds thank you for your help.

DEsde el 24 de enero suspendieron el uso de la tarjeta mastercard prepaga, y hasta el dia de la fecha sin solucion , la unica manera de obtener mis fondos es transferirlos a mi cuenta en Argentina lo cual me genera bastantes perdidas por la conversion de dolares a pesos, se desligan del problema , diciendo que es un problema del emisor de la tarjeta, y que los perjuicios los soporte yo...buena manera de hacer negocios...

They solved my issue with ease, I felt really hopeless this morning when I lost my card, but the support team fixed everything for me in no time, they are the best! and very great service and experience in general with their platform and card!

Waiting over a year almost 2 now to get my payment waiting over 6 months to get ny now 3rd card sent out.
I don't have utilities or a bank in my name so I can't verify my account eventhough it was previously verified b4 needing to reorder my card I travel for work so i stay in airbnbs. I use cashapp which they don't count as s real bank evrnthough it has all the qualifying information thry require: name, address, date. Only other option they provide is to take a utility bill not in my name to a notary (costs) and have them notarized it and show I live at the address.. not stated on original platform that allowed me to cashout via cosmo and it was 30$ to order a card from cosmo that like I've stated I haven't recieved in 6 months now. Also comes with no tracking edit go response: I have emails specifically saying otherwise and no I paid for the original card to be shipped was more than 12$ you guys said I need a bill or bank statement to verify my account.

Cosmo payment helped me resolve an issue and responded immediately. I did not have to wait. Thank you so much for helping to resolve the issue

I’m telling you with my whole heart these people have stolen money from me so many times I couldn’t count and they will either gaslight or ignore you if you try and ask about it. I have no choice but to use their service but il trying hard to find a work around as it’s unfortunately been years. They have consistently had bad customer service and the company just seems messy and inconsistent. Almost all their recent replies on twitter are people having issues with them, please take a look.

I would like to ask a question... If it was my first transfer to my account at Bancolombia, how long would it take to arrive? thanks xx

the card of cosmopayment is no send to Argentina?

I had $175 to transfer from my secondary acc to my bank and as I was submitting it on the very last step doing the currency exchange when I got a error screen and couldn’t go back or do anything. It failed and all my money disappeared and has not made its way to my bank account. So where is the transaction because there is nothing in my history to show it was processed.

Cosmo is the best platform you can.

There services and client attention are impecable and fast.

I could tell multiple times they have help me and take fast action and solutions for me just by sending a clear to their support mail.

The platform has never made any mistakes nor their card services.

I highly recommend this company for all your financial transactions. Customer service is top notch.

Im a long time user of cosmo and its my favorite online payout method. I had an issue having to reverify my account, which was kind of annoying, but customer service has been quick to help. I highly recommend cosmo, and it feels safer than the canadian banks.

Cosmos Payment me encanta siempre puedes recibir dinero de cualquier lugar del mundo y transferirlo a tu cuenta o billetera virtual como Nequi en Colombia, fácil, rápido y seguro.. Gracias Cosmos😘