Excellent customer service. Added more to my delivery last minute with no hassle. Guys who delivered my order on the 10th were very friendly and used the crane to put my load on the driveway with no i... ãã£ãšèŠã
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I placed an order online, and Ian contacted me to say it was ready for collection a few hours later. He was extremely helpful and put my order in my car for me. Next time I need anything, I will... ãã£ãšèŠã
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It was delivered when I was told it would be and the driver was very helpful in leaving it exactly where I wanted it of which I really appreciated . Items all in good order, the whole ordering process... ãã£ãšèŠã
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The delivery was split. I would have been nice to be informed by the office I ordered the goods from. I received 8 sleepers then a week later the final 6. The sleepers themselves were mostly straight... ãã£ãšèŠã
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Covers - your local timber & builders merchants suppliers. Here at Covers, weâve been supplying builders merchants, trade customers, DIY enthusiasts and home renovators for more than 175 years. Today, our commitment to offering our customers knowledgeable, expert advice, backed up by a comprehensive selection of quality timber and building materials at competitive prices, remains our top priority. Browse our website and buy online or visit us in person at one of our fourteen depots across Sussex, Surrey, Hampshire and Kent.
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Quarry Lane, PO19 8PE, Chichester, è±åœ
- 01243 791475
- enquiries@coversmerchants.co.uk
- www.coversmerchants.co.uk
4.7
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Covers Timber & Builders Merchants ããã®åç
Thank you Simon for your review. Great to all areas was 5 STAR. Many thanks for your order. Ben
Really quick delivery, reliable costomer service
Really quick delivery. Ordered Saturday, had a phone call Monday delivered Tuesday. Delivery driver really helpful and polite. Have used Covers a few times can;t fault them.
2026幎6æ6æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you Steven for this great review. Really appreciate the feedback. Many thanks, Ben
Covers Timber & Builders Merchants ããã®åç
Thank you Alan for this 5 star review. Really appreciate the review. Many thanks, Ben
Very helpful
Very helpful, however their website lacked detail for the item I ordered, resulting in an issue with the correct amount I needed.
2026幎6æ5æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you Scott for leaving the review. Sorry to hear about the lack of detail. I would be interested to hear how we could improve this. If you don't mind, please email me at - ben.gale@coversmerchants.co.uk with some more information and I will make sure it is amended. Many thanks for your order. Ben
Covers Timber & Builders Merchants ããã®åç
Thank you for this 5 STAR rating and excellent feedback. We really appreciate it. Many thanks, Ben
Just what and when i needed
Good price, good coms, prompt delivery, excellent delivery driver
2026幎6æ5æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you Adrian for this positive feedback and praise of our driver. We really appreciate the review. Many thanks, Ben
Great company with excellent service
Was down by an online supplier of roofing materials. Found what I needed in stock at a branch where I was working and did a click and collect. Everything worked fine, someone from the branch phoned me, and I picked the order up at 7:30am. Excellent service!
2026幎5æ27æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you Eric for this amazing review. So happy to hear you liked everything about our service and product range. We really appreciate the feedback. Many thanks for your order. Ben
Perfect pond pebbles.
The product was exactly what was needed and the delivery driver friendly and helpful.
2026幎5æ23æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you Anne for this great review. I am glad to hear the product and service was 5 STAR. Many thanks for your order. Ben
Covers Timber & Builders Merchants ããã®åç
Thank you for this excellent 5 STAR review. We really appreciate your feedback. Many thanks, Ben
Good product range and pricing
Good product range and pricing. Brought everything I needed from one supplier. Delivery was simple and followed instructions. Good comms throughout and acknowledged the order and delivery date. Great experience. Thank you!
2026幎4æ26æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you, James, for the glowing review. We aim to provide a true one-stop shop, so itâs great to hear this feedback from our customers. Many thanks, Ben
Covers Timber & Builders Merchants ããã®åç
Thank you Petar for this excellent 5 STAR review. Really happy to hear your comments. Many thanks, Ben
Staff are very informative and pricesâŠ
Staff are very informative and prices are competitive.
2026幎5æ31æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you for your feedback. Itâs great to hear the team were helpful and that our pricing is competitive. We really appreciate you taking the time to leave a review.
Many thanks,
Ben
Darren was extremely helpful
Darren was extremely helpful and professional. He was prepared to go out of his way to ensure I was happy with the end result. He responded quickly to enquiries and was very efficient - as well as nice!
2026幎6æ5æ¥
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Covers Timber & Builders Merchants ããã®åç
Thank you for the great feedback. Iâm really pleased to hear Darren was so helpful and professional, and that he went the extra mile to make sure you were happy with the end result. Iâll be sure to pass your comments on to him.
Many thanks,
Ben
Covers Timber & Builders Merchants ããã®åç
Thank you George for this excellent 5 STAR review. Glad to hear everything was all ok. Many thanks, Ben
Building supplies
Great company good prices delivered super quick.
My go too now.
Keep it up guys.ð
2026幎5æ31æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you Nick for this glowing review of our Southampton branch. Glad to hear everything was good for you. Hope to see you again soon. Many thanks for your order, Ben
Exceptional customer service.
Customer service exceptional and sleepers purchased good quality.
2026幎5æ19æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you for your fantastic review, John! Weâre delighted to hear you received exceptional customer service and were happy with the quality of the sleepers. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Decent service
The delivery came a day early and incomplete, but after a phone call the delivery was completed next day. It was just one of those occasional and inevitable human errors and the helpful, apologetic staff resolved it all very quickly and efficiently.
2026幎5æ11æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you Mark for your review. I am sorry to hear about the delivery and the missing products but glad to hear everything got sorted out in the end. Many thanks for your order. Ben
Covers Timber & Builders Merchants ããã®åç
Thank you Paul for this 5 STAR review. Really happy to hear you found everything was easy for you. Many thanks for your order. Ben
Really helpful staff (Andy) once onlineâŠ
Really helpful staff (Andy) once online order submitted
2026幎5æ26æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you Jeremy for this 5 star review and praise of Andy. I will make sure he is made aware of this. Many thanks, Ben
The website is very easy to navigateâŠ
The website is very easy to navigate and the choice of different lengths really helps you save on waste as you can order to the length required (or just over).
Ultimately I would definitely recommend and use Covers Timber Merchants in the future
2026幎5æ14æ¥
Covers Timber & Builders Merchants ããã®åç
Thank you Dave for this glowing review of our online service. Glad to hear you found it easy to use. Many thanks for your order and many more to come. Ben
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