Poor customer service. Website shows a 12 month warranty on all items. Reported a faulty item 11 months after buying it due to it just completely losing all power and was told it's down to wear and te... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
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Such a shame they seem to be running Cuckooland into the ground. I ordered a dark pink bed but received a cream colour instead. I sent photos to their customer service team and I have been told that a... ãã£ãšèŠã
The experience with Cuckooland.com has been probably the best Iâve ever had. Our midsleeper bunk bed is brilliant quality. Especially loving the stair storage and the design is perfect for our daughte... ãã£ãšèŠã
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Added bed to basket. Told there was 1 left in stock so purchased it. Website immediately changed to say bed now out of stock. Then received email being told bed was not in stock after all - no refund... ãã£ãšèŠã
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ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
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Brilliant Customer Services âŠ
The delivery company couldn't deliver my item when required, however I contacted the customer service and Leah was absolutely brilliant and got the delivery rescheduled for the requested date. Absolutely brilliant service with the issue sorted out in less than 24 hours.

Cuckooland ããã®åç

Cuckooland ããã®åç
Lovely gifts and well made
Lovely gifts and well made. Can quickly too.

Cuckooland ããã®åç
The customer service was excellent
The customer service was excellent. Great communication and response.

Cuckooland ããã®åç
Super speedy delivery and good prices
Super speedy delivery and good prices. Have now ordered on three occasions and each time goods arrived quickly and in good condition

Cuckooland ããã®åç
Amazing customer service!
Amazing customer service from start to finish. Products arrived super quickly as well! Highly recommend!

Cuckooland ããã®åç
Daniela at CuckooLand was so helpful
Daniela at CuckooLand was so helpful. Unfortunately we had to return a LotusGrill to the supplier. Daniela followed up the return with us and the supplier and the issue was very quickly resolved. She ensured that a replacement was despatched asap but scheduled it so that it didn't arrive while we were on holiday. Very impressed with CuckooLand and the efficient and courteous customer service received went above and beyond. Thanks Daniela,.

Cuckooland ããã®åç
I am so impressed with Cuckooland'sâŠ
I am so impressed with Cuckooland's after saleâs service.
All I needed was a screw for my new Ooni pizza oven door but without it, the oven couldn't be used.
Daniela was on it straight away and kept me up to date on progress all the way. Needless to say, this screw could only come from Ooni and I had it within a week.
Definitely the best after sales service I have had from an online purchase.

Cuckooland ããã®åç
Beautiful product
Quick and easy to order with, product is beautiful and was delivered carefully and efficiently.

Cuckooland ããã®åç
Had an item delivered from this companyâŠ
Had an item delivered from this company that was slightly damaged. But the customer service team were quick to rectify this and my replacement was sent asap. The furniture itself itâs beautiful x

Cuckooland ããã®åç
Outstanding Customer Service!
I recently purchased from Cuckooland.com and I must say that my experience with them was nothing short of exceptional. First and foremost, I was amazed by how quickly my order was processed and delivered.
However, the true testament to their excellence was when I encountered a small fault with the product. Although it was a minor issue, I decided to reach out to their customer service. To my surprise, the response was immediate and Leah was incredibly understanding and friendly. Not only did they apologise for the inconvenience, but they also assured me that they would resolve the matter promptly. True to their word, within the same day, I received an update confirming that a replacement was on its way. It's rare to find such dedication to customer satisfaction these days. I will definitely be returning for future purchases, and I encourage everyone to give them a try!

Cuckooland ããã®åç
Just had an Off Set Oval House Pod delivered!
Just had an Off Set Pod delivered and installed to our home on the River Dart. From start to finish the team were incredible. I sat with Nathalie in the Cuckooland showroom where they have the pod on display - she explained in detail the process and showed me the options I could choose from. The team who came to deliver and install were exceptional - they had to bring the parts across on a Barge! Nothing was too much trouble. This truly is a fabulous company and I can not recommend them enough. Sincerely delighted. x

Cuckooland ããã®åç
Great customer service and a good quality product
Ordered a made to order cot for our nursery. The ordering process was straight forward and communication excellent. The cot was delivered within the expected lead time with no stress! Fantastic quality item that was easy to assemble.

Cuckooland ããã®åç
Great customer service
Ordered nursery furniture which was of great quality. The wardrobe arrived damaged (due to delivery company) however customer service was great and sent a replacement and also a beautiful blanket as a goodwill gesture

Cuckooland ããã®åç
Experience
Amazing choice of furniture for children's bedrooms

Cuckooland ããã®åç
A great range of products and theâŠ
A great range of products and the prices seem to be competitive. The ordering process is straightforward and they offer loyalty points and bonuses which is nice. Would recommend.

Cuckooland ããã®åç
Excellent professional company
Excellent professional company, with great customer service from ordering to delivery to assembly. Prompt service from friendly helpful delivery lads who kept us up to date and phoned 30mins before delivery on the expected day. Extremely happy with our purchases and would definately recommend and order from again. Thanks for a confident experience.

Cuckooland ããã®åç
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