Poor customer service. Website shows a 12 month warranty on all items. Reported a faulty item 11 months after buying it due to it just completely losing all power and was told it's down to wear and te... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ãç¢ºèªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
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Such a shame they seem to be running Cuckooland into the ground. I ordered a dark pink bed but received a cream colour instead. I sent photos to their customer service team and I have been told that a... ãã£ãšèŠã
The experience with Cuckooland.com has been probably the best Iâve ever had. Our midsleeper bunk bed is brilliant quality. Especially loving the stair storage and the design is perfect for our daughte... ãã£ãšèŠã
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Added bed to basket. Told there was 1 left in stock so purchased it. Website immediately changed to say bed now out of stock. Then received email being told bed was not in stock after all - no refund... ãã£ãšèŠã
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ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
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Excellent selection of items and superâŠ
Excellent selection of items and super quick delivery

Cuckooland ããã®åç
Easy to deal with customer service

Cuckooland ããã®åç
Excellent pod and great service fromâŠ
Excellent pod and great service from the installation guys. Very happy

Cuckooland ããã®åç
Great company with great customerâŠ
Great company with great customer service. 10/10

Cuckooland ããã®åç
INCREDIBLE customer service
We had a small problem with one part of the bed we ordered, I contacted customer sevices - (a lovely colleague called Leah) who resolved the issue so quickly, sent out the new part immediately, check in at every stage and made sure we were happy, some of the best customer service Iâve received in Years.

Cuckooland ããã®åç
There was a mix up with the bed I hadâŠ
There was a mix up with the bed I had ordered, but they were quick to help me sort out the order. Leah was very helpful and easy to deal with.

Cuckooland ããã®åç
Excellant
Purchased a bed from this company. The bed looks beautiful and is of an amazing quality. Well packaged ensuring no damage and excellant customer service

Cuckooland ããã®åç
Customers are at the heart of this business
From the get go customer service was visible, efficient and personable. Ordered product to later find colour selected not available. This was handled proactively and at all times felt assured that the company would do what they said they were going to do. I really value this. The product looks like it is gorgeous too.

Cuckooland ããã®åç
Very happy with the experience
Very easy order process and the team at Cuckooland have been brilliant and very prompt with their replys to any queries.

Cuckooland ããã®åç
Bought the didi shorty reversible bunkâŠ
Bought the didi shorty reversible bunk bed so happy with it great quality and my kids love it

Cuckooland ããã®åç
Excellent customer service
Excellent products, brilliant friendly customer service and speedy delivery!

Cuckooland ããã®åç
The bed I purchased for my sons bedroomâŠ
The bed I purchased for my sons bedroom is such great quality I have made another purchase for my other son

Cuckooland ããã®åç
Great service
I had an issue with my goods when received, it was all sorted promptly so Iâm happy to say I would purchase from Cuckooland again. Thank you to Leah who was very helpful!

Cuckooland ããã®åç
Great quality high sleeper set
We purchased a high sleeper bed with a desk and corner sofa for our son - he's had a few sleepovers with his cousin as the corner sofa converts to a single bed and it works really well. We're very pleased with it, the quality was great and we were well informed on delivery times.

Cuckooland ããã®åç
Amazing service
Amazing service! Orders the vintage Vox cot bed and draw set. The draws originally came with a small fault and items missing however I cannot fault the customer service team in replacing these parts quickly and efficiently, being heavily pregnant it means the world when there is no added stress. Definitely would order from them again!!

Cuckooland ããã®åç
Samantha was brilliant from start toâŠ
Samantha was brilliant from start to finish. She gave me sound advice and answered all my questions quickly and gave me confidence in the product and the service. I am really happy with my purchase and am already recommending to my friends and family. Thank you.

Cuckooland ããã®åç
Delays on Delays and no Communication.
Delays on Delays and no Communication.
I ordered my products almost 4 weeks ago now, and when I ordered it was communicated that this should take 2-4 weeks for delivery.
It's taken me to chase and email to then be told that there will now be a further delay of at least 14 days.
In short, don't waste your time with this business, quite disorganised, poor comms and months will pass before you receive your products.

Cuckooland ããã®åç
Excellent company and very competitiveâŠ
Excellent company and very competitive prices

Cuckooland ããã®åç

Cuckooland ããã®åç
Great company answered questionsâŠ
Great company answered questions promptly. Good communication re delivery and great item!

Cuckooland ããã®åç
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