I went into the store to purchase a microwave oven. There was a good selection but there were no sales assistants. After approx 10 minutes I saw an assistant on the ground floor. I waved at him and... もっと見る
企業が回答しました
所在地
所在地を変更Unit B Gateway Retail Park, Tewkesbury Road, GL51 9DU Cheltenham, Gloucestershire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good service
Easy to shop with friendly staff.
Good 👍 👍👍👍👍👍👍👍👍👍
企業情報
Currys - Cheltenham について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit B Gateway Retail Park, Tewkesbury Road, GL51 9DU, Cheltenham, Gloucestershire, 英国
- 03445610000
3.4
まあまあ
6件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Disrespect in the Cheltenham store
I visited the Cheltenham store to purchase a mobile phone, I stood by the phones for approximately 10 minutes. Getting bored I stated to look closer at the phones I was interested in to check some of the features. Curious about a little yellow button on an empty display I pressed it and an alarm went off. someone rushed over to turn it off, eventually asked as a passing comment with his back towards me if I wanted help, I said yes, he started walking away saying he was busy dealing with someone and would a colleague to help me.
I waited a further 10 minutes he walked within 10ft of me at least three times, I watched him interact with a pink cased tablet in the middle of the store, suggesting to me he was a manager. I would have expected him to briefly explain everyone was busy and he would get the next available colleague.
I felt he didn't care, I was a nuisance and wanted me to leave. In the end I did, and decided I would be a nuisance and pressed the yellow button on every empty display as I left. As I got into the car I could see him and several others quickly approach the mobile phone display.
I understand the shops can be busy but I do expect this to be explained in a respectful fashion and people to face me when talking to me. The disrespect I eventually should be clear from by description of events and action.
time in store about 18.5 to 18.50
2026年8月28日
自発的なレビュー
Currys - Cheltenham からの回答
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy
Good 👍 👍👍👍👍👍👍👍👍👍
2026年6月7日
Visited the Cheltenham branch recently
Visited the Cheltenham branch recently. Really miffed that I spent half an hour getting my contract sorted (after driving home to Stroud to get ID/card), to be told AFTER the credit check and removing my Google account from phone (ready for trade-in) that they couldn't order the free watch and the only way to continue was to forfeit the free gift. Now my credit score has been impacted for a product you couldn't even give me. Really disappointed. Last experience of Currys was buying a TV (offer 5 years warranty on the brand when purchasing but have zero proof of that anywhere, doesn't say on receipt etc, let's hope we never have to cross that bridge), guy asked what we mostly use TV for and I said Spotify and Nowtv and was sold a brand you couldn't get those apps on! It's one thing wasting my time, it's another impacting my credit score by doing a credit check on a product you couldn't even provide.
2026年8月22日
自発的なレビュー
Currys - Cheltenham からの回答
Dear Craig, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR81941. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Louis
I went into the store to purchase a…
I went into the store to purchase a microwave oven. There was a good selection but there were no sales assistants. After approx 10 minutes I saw an assistant on the ground floor. I waved at him and he came upstairs. He was very efficient when he arrived but the wait was not acceptable. Several other customers were irritated by the lack of staff.
2026年8月20日
Currys - Cheltenham からの回答
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna
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