Dekrastone レビュー 

Dekrastone were amazing right from the moment we made our initial enquiry. They promptly provided detailed and accurate quotes from the many different options we explored, exactly what we’d asked for – this seemed impossible for other suppliers.
Thank you specifically to Lyndsay who walked us through the multitude of options available at the showroom and adjusting dates around to arrange templating and fitting, several times.
Thank you to Kristaps for his meticulousness in working out the best solution while creating the template and finally to Michael and Graham who did fantastic job fitting our beautiful Silestone Ethereal Glow worktops, they look amazing.
We are delighted with the result!

I purchased a new kitchen and selected laminate worktops. I never considered quartz worktops as I thought they were well out of my budget but my fitter told me about Scott at Dekrastone and said that I would be pleasantly surprised. I thought I would check it out and probably conclude nice but not affordable. I was so wrong. I met Scott during his busiest time and he couldn’t have been more helpful. He worked really hard to help me find worktops which were within my budget and he talked me though the process and how it would work. Replacing a kitchen is extremely stressful and Scott’s team were just amazing. Graham and Michael came out to template the worktops and they were fitted yesterday. Honestly they have transformed my kitchen to the point I think I’m in a showroom or someone else’s kitchen. I wouldn’t hesitate to recommend Scott and his team at Dekrastone. Their customer care is 100% and the products speak for themselves. If I can afford them anyone can.

I feel that i just have to add a little to the review my wife has left.

If you need a Stone worktop please go here first. From our first visit to the showroom to the install the service from Scott and Lyndsay and the fitting team was simply brilliant, very clear detail on the quote and the plans and more importantly superb communication.

We had a number of issues with our build and kept changing the dates for templating and fitting, it must have moved 5 or 6 times. This was no issue to Scott and Lyndsay who were very understanding and pulled it out the bag for us so that we had a working Kitchen for Christmas. I don't normally leave reviews but felt I had to add to to the review my wife left.

Look no further than Dekrastone for your stone worktop.

From start to finish Dekrastone were amazing, specifically Scott. They couldn’t have been more helpful, the finished result is just perfect and was fitted in time for Christmas. Thank you all so much, first class service.

Having decided to give our kitchen a makeover with new worktops we decided on Quartz replacements. There are many suppliers out there who talk a good game, but the team at Dekrastone know how to walk the talk. That’s what sets them apart from the herd.
From the first email enquiry giving them sizes from an excel spreadsheet drawing – they produced a good estimate A visit to the showroom introduced us to Scott. He took time to sketch out the kitchen and provide a proper estimate.
This was followed by a visit from Kris and colleague from the fabrications who spent several hours accurately measuring the job and producing a template. This was important as the gas hob sat on peculiar, shaped set of cabinets.
I needed a plumber/gas engineer to disconnect the water etc. as well as have my old worktops removed and Scott arranged this in the quote. The plumber, Harrison turned up an hour before the installation team and this went smoothly. He came back the following day and reconnected everything back up.
When the installation team installed the worktops, you could see the excellent craftmanship of the fabricators. Every corner was rounded, and the edges chamfered to perfection.
Scott came back for an after-care visit to inspect the work.
Overall, I would highly recommend Dekrastone as a company who carry out excellent work with professional personal service.

Really positive experience from start to finish and the worktop is exceptional.

I am over the moon with the worktops and guidance I received from Guy, Lyndsay and the fitting team at Dekrastone. What I really loved about them was their attention to detail, quick turnaround and overall finish. Plus Dekrastone’s customer service was second to none. I felt very confident in their team and will definitely be using them again in the future and would have no hesitation in recommending them to anyone.

I'm really pleased I bought my kitchen worktop from Dekrastone. All the team are extremely professional, very knowledgeable and highly efficient. From when I chose and ordered the stone, to the template and then the fitting I recieved five star customer service from each and every team member.

I especially want to say a big thank you to Lyndsey. She was very very helpful and patient. She made sure I was kept in the loop at every stage of the process. And was always happy to answer any of my queries. Thankfully the prices are very competitive too which was a huge bonus.

I'm really happy with my worktop and the finished result. My kitchen looks amazing. Big thanks to Guy and his team!

Absolutely delighted with worktop for our new kitchen. It looks beautiful. Service from Dekrastone was superb from beginning to end. They couldn’t have been more helpful despite having to be contacted on numerous occasions over a period of more than a year due to COVID. The fitters were great and even went back to cut a new piece when they decided it didn’t match up. Thank you.

Ann Hamilton

That feelgood feeling that I sometimes get when first entering an establishment and meeting the staff, was there and just continued...After visiting few other suppliers we arrrived at Dekrastone and settled. Lyndsay met us and was very attentive, and if she didn't know an answer she asked someone who did, no pretence. Easily planned by Scott, and his team, templates made by Chris and fitters who just came done the job and left, no fuss, no hassle...just easy!
The Sensa, Colonial White granite looks fabulous and shines. Pictures when backboards are finished.
Would recommend to anyone and everyone. Great product, thank you.

Brilliant company wouldn’t get worktops anywhere else!! So friendly and helpful - Scott helped us pick the stone and we went to pick our piece along with getting amazing chopping board. Also the best cost effective place too for stone. Really fair pricing and amazing customer service. Thank you!! Rory & Rebecca

Amazing service from start to finish. Everyone we had dealings with from the company we’re very knowledgeable and helpful. Very happy with our worktop!

I would just like to thank Scott and his team Lyndsay and Chris. who help and design an outstanding work top which is truly unique, the final product is exactly what I was looking for. Can’t thank them enough and would highly recommend Dekra Stone. I am already planning my next project and looking forward to contacting Dekra stone to help design. Julie

Love our new marble worktop for our bar area. Customer service was excellent.

FANTASTIC SERVICE!

From selecting the worktop, getting the template service to the final product, you can’t ask for better.

All of the above was delivered at a excellent price.

Scott delivered a good honest opinion on the products.

He gave me the best product that suited my needs even when a more expensive product would have been an easier sale.

Chris the template technician spent his time getting it measured to perfection he even adjusted the kitchen cabinets to the correct height and levelled them.

I’ve never had this done in any of the other companies that I used before Dekrastone.

WELL DONE GUYS!

In summary Dekrastone have made a usually stressful process very easy.

From my 1st contact with Dekrastone through to completion of my granite worktop installation the service has been second to none. Lyndsay in particular has been extremely helpful and patient arranging the visits to my house on Isle of Arran and even when we were hampered with ferry difficulties she couldn’t have been more helpful. The installation went seamlessly with the friendly, polite and professional team of Kris and his colleague. The quality and finished appearance of the granite is absolutely amazing, it truly gives our kitchen the wow factor. I cannot recommend Dekrastone highly enough.

Dekrastone has been great and we now have a cracking worktop that we are absolutely delighted with. The bevel edge is buttery smooth. The overall finish is just fantastic. The staff were helpful and polite.

We have been delighted with Dekrastone and would recommend them to anyone.

The entire process of working with Dekrastone for the installation of our kitchen worktops was exceptional. From the initial contact for a quote, through the showroom visit, the templating, the fitting and administration of the process was a smooth professional operation. Every team involved provided excellent service but above all the feeling we had was that everyone involved from Dekratone cared that we received exactly what we wanted.

The quality of the product was top class and only enhanced by the excellent customer service provided by the whole team.

I would not hesitate to recommend Dekrastone to anyone looking for five star customer service.

Cheers
DR

The entire process of purchasing our worktops from Dekrastone was a very positive experience. Scott was and the team from start to finish were professional and polite. They where the only ones that were able to come up with a solution to our specific needs. The install team were very polite and efficient. Great experience all round.

Great service and products. Browsed website initially and then visited showroom where the staff were super helpful. Ordered online with the bespoke ordering service and worktops arrived on time and great condition. Would highly recommend.