Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty througho... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... もっと見る
企業が回答しました
Helpful & friendly sales assistant called Cheryl. She was not pushy, but there to guide us when needed. She showed us the leather recliners & then left us to discuss amongst ourselves, returning whe... もっと見る
企業が回答しました
the young man who helped me with my purchase was friendly ,helpful and professional I wasn't pressured into buying just informed about everything. He was very good and made me feel relaxed.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Lockheed Close, OX16 1LX, Banbury, 英国
- 0333 999 9752
4.9
優良
3065件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful and informative
2026年6月21日
DFS Furniture - Banbury からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant customer service
2026年6月21日
DFS Furniture - Banbury からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Got exactly what I went in for and the…
Got exactly what I went in for and the staff were amazing
2026年6月20日
DFS Furniture - Banbury からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
New Sofa
New Sofa - we are first time buyers and were recommended DFS in Banbury. The whole experience was nothing but easy. Blake met us on the Friday and gave us some fantastic advice to measure the floor with tape and we were back the next day with measurements to make magic happen! The choosing, buying and advice was seemless and Blake made the whole experience easy. We can't wait for the sofa's to arrive and start filling our new home, but the heart of the living room will definitely be our sofas! Thank you!
2026年6月20日
DFS Furniture - Banbury からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Staff very helpful.
2026年6月20日
DFS Furniture - Banbury からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Banbury からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very happy with the service
Great service from Blake at DFS Banbury, who provided information and advice on our sofa purchases.
2026年6月17日
DFS Furniture - Banbury からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Made to feel welcome and went through…
Made to feel welcome and went through the whole process with us and all the choices we had
2026年6月16日
DFS Furniture - Banbury からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Cheryl was great and help us close the…
Cheryl was great and help us close the perfect sofa
2026年6月16日
DFS Furniture - Banbury からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady was very helpful and explained…
The lady was very helpful and explained everything
2026年6月16日
DFS Furniture - Banbury からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
My experience went well
My experience went well. Paul was polite and informative.
Spoilt for choice with such a large showroom.
The only downside [ hence the 4 stars] is that i had to wait quite some time before being served.
2026年6月16日
DFS Furniture - Banbury からの回答
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Great service and helpful…
Great service and helpful knowledgeable, information from Max. This was our second visit and he was really helpful and approachable both times. Did not feel pressured or uncomfortable. We specifically went back to this store to purchase our sofa because of the helpfulness and amazing customer service we received from Max on our first visit
2026年6月15日
DFS Furniture - Banbury からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Purchased exactly what I was looking…
Purchased exactly what I was looking for with help from a assistant, who by the way was a very nice young man named Paul, He was friendly, polite and professional
I am very pleased with the price and 0 % finance which makes things a lot easier when sorting my budget.
2026年6月15日
DFS Furniture - Banbury からの回答
Hello Christopher,
We're really grateful you shared this amazing 5* review. We are glad to hear that Paul helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Good experience
Emma was very helpful and went through everything thoroughly.
She answered all our questions and gave us information on everything we needed.
Really good experience 😊
Thank you Emma
2026年6月14日
DFS Furniture - Banbury からの回答
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Emma in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Happy with your service David lanighan
2026年6月14日
DFS Furniture - Banbury からの回答
Hello David,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The young gentleman that served us was…
The young gentleman that served us was very good and I have already recommended him to friends
10 out of 10
2026年6月13日
DFS Furniture - Banbury からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine A
DFS Central Customer Support
DFS Furniture - Banbury からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
DFS Furniture - Banbury からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Brilliant experience
2026年6月9日
DFS Furniture - Banbury からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Banbury からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。