DFS Furniture - Banbury レビュー 

3,065
TrustScore 5段階評価の5

4.9

Lockheed Close, OX16 1LX Banbury, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty througho... もっと見る

企業が回答しました

5つ星のうち5の評価

Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... もっと見る

企業が回答しました

5つ星のうち5の評価

Helpful & friendly sales assistant called Cheryl. She was not pushy, but there to guide us when needed. She showed us the leather recliners & then left us to discuss amongst ourselves, returning whe... もっと見る

企業が回答しました

5つ星のうち5の評価

the young man who helped me with my purchase was friendly ,helpful and professional I wasn't pressured into buying just informed about everything. He was very good and made me feel relaxed.

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

3065件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,065)

過去12か月のレビュー数: 93,032

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Blake at Banbury store

Thanks to Blake for his help in explaining everything in a thorough and competent way . We had an enjoyable experience today .

2026年6月9日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Hello Catharine,

Thanks for your lovely feedback, we’re glad to hear Blake met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Choice and value

Plenty of choice and knowledgeable sales staff. Pointed out the care and delivery system. Good price and choice of leather finishing. Good value.

2026年6月9日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Hello Paul,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

After 6:30 is a great time to shop.

Blake explained the contract and the furniture and did everything that he could. The shop was quiet and we had his full attention and chose our sofa then and there. It was a lot of money so nice to have the peace and quiet to think about it.

2026年6月8日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Hello Mr Brooks,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Blake.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very friendly and knowledgeable staff…

Very friendly and knowledgeable staff with no fuss. We were able to order the exact product we wanted without any hassle and at a delivery time to suit us

2026年6月6日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great range of sofas.

Staff helpful. Informative re information when ordering.

2026年6月8日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Clear information

Clear information, very pleasant service

2026年6月8日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

All good helpful service

All good helpful service

2026年6月7日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Just the right sofa!

Lovely lady called Cheryl helped us choose the right sofa for what we needed. Very helpful and friendly

2026年6月7日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great selection of sofas

Great selection of sofas. Staff were very knowledgable and helpful.

2026年5月31日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Hello Sarah,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Wr had a positive In-store experience

Wr had a positive In-store experience. The sales adviser Cheryl from Banbury store was friendly, professional and listened to what we wanted. We have a delivery date. We are hoping the delivery and sofa will also be positive.

2026年5月23日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Wonderful Customer Care

Blake was wonderful and guided us with ideas and the best type of style to choose to fit it in our house. He explained everything so thoroughly with light humour and making our experience very pleasurable.

2026年6月3日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Emma was very charismatic and engaing-

Emma was very professional, with a lot of warmth and enthusiasm blended in. This is a rare combination, especially since she explained all the features in a very simple and engaging way. The whole procedure was stress-free and made the buying experience one to remember.

2026年6月3日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Hello Bobby,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Emma.

Kind regards,

Lia
DFS Customer Support

5つ星のうち4の評価

We are going to the DFS store In…

We are going to the DFS store In Banbury and we have wonderful services from the lady chrol she helping us to find the right stuff and also put us in the right direction. We are very happy with the service. I was a young gentleman. Name is Matt. He’s doing also very good service as well we definitely go to the Store again to do more shopping thank you

2026年6月2日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち1の評価

Absolutely horrible service

Absolutely horrible service, me and my wife went into the Banbury store and picked out a sofa we liked, when we spoke with 1 of the employees he told us that we should consider finance as thats what he highly recommended, so we did he took my information suggested we leave a £300 deposit which we did then he told us anything was sorted and we would receive a email with our delivery date, but around 20mins after we left I got a call to say that the finance company declined my application, and I would receive my deposit back in 3 to 5 days which didn’t happen so after 6 phone calls and over 2weeks waiting I finally received my deposit back

2026年5月23日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not. This decision is not made by DFS and we offer our sincere apologies if you are disappointed with the decision made.

We are very sorry for the delay in receiving your deposit back. I am happy to hear you've received your deposit.

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Friendly,informative service

To begin with it was very helpful that your Banbury shop is very local to where I live. The shop feels spacious and calm, with appealing room settings as you walk in. On my first exploratory visit I was greeted by Holly who helpfully directed me to the area of the shop where I would find the type of reclining sofa for which I was searching. She didn't hassle me but left me to explore until she saw that I had found one about which I might need further information. She was helpful and friendly and made the experience entirely pleasurable. I returned next day with my husband to purchase to sofa and this time we were met by Max, who was very pleased to hear that we did wish to make a purchase of the sofa on which we were sitting. He invited us to have coffee and fetched his lap top . He provided us with all the information we needed while we sat in comfort. He, too, was friendly and interesting and made the parting with money to acquire a new sofa a relaxing interlude.

2026年5月21日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Hello Sally,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

No high pressure sales team

One of the things my husband and I really do not like is the high pressure sales guys in stores such as DFS. We walked in and we were acknowledged, great. We wandered around til we found The One and sat for a few mins. Looked up, decision made, and the sales guy was there. Great.

2026年5月25日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Hello Karen,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great sales staff (Paul & Max)!

Great sales staff (Paul & Max) at Banbury store!

2026年6月1日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Very helpful

Very helpful

2026年6月1日
DFS Furniture - Banbury ロゴ

DFS Furniture - Banbury からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Kind Regards,
Vanessa
DFS Customer Support

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