We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff member gave us the space to look around without being in the way, gave us all the information we wanted when we wanted it, especially as we were looking at a couple of suites so excellent se... もっと見る
企業が回答しました
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... もっと見る
企業が回答しました
Matt was fantastic honestly a great guy, he talked us through the bundle we chose and explained everything clearly, gave us breathing room to discuss options with my wife. 5 stars!
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, 英国
- 0333 999 9537
5.0
優良
2439件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
10 out of 10 very friendly explained everything fast delivery
10 out of 10 explained everything fast delivery a credit to your company
2026年3月22日
DFS Furniture - Barrow-in-Furness からの回答
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Very very helpful staff with loads of…
Very very helpful staff with loads of knowledge. Explained to us very thoroughly.
2026年3月21日
DFS Furniture - Barrow-in-Furness からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent staff
Excellent staff. Callum was highly attentive, very professional and extremely helpful. All the staff in the store were friendly and at no time did we feel under pressure to buy. Always there to answer and queries though. A very positive experience.
2026年3月16日
DFS Furniture - Barrow-in-Furness からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Calum the sales guy was very polite and…
Calum the sales guy was very polite and patient. Explained everything clearly. Credit to the company.
2026年3月16日
DFS Furniture - Barrow-in-Furness からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Good sales team that leave you alone…
Good sales team that leave you alone once they make themselves known to you,when i wanted information they were very courteous and helpful and i was fully satisfied with their knowledge which made it a great experience purchasing our suite.
2026年3月14日
DFS Furniture - Barrow-in-Furness からの回答
Good Afternoon Felix,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Clear
Clear, concise product and payment information/details in a friendly non-pushy manner.
2026年3月14日
DFS Furniture - Barrow-in-Furness からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ryan was excellent and knowledgable.
2026年3月7日
DFS Furniture - Barrow-in-Furness からの回答
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Barrow-in-Furness からの回答
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience at the Barrow store.
The guys at the Barrow store were great from the start. Very welcoming and definitely knowledgeable about their range of products and matching them to just what we were looking for. They also kept out 5yr old entertained on the ‘robot’ sofa with all the buttons and gadgets!! He thought it was brilliant!! They made the whole experience stress free and I wouldn’t hesitate to recommend them. Just can’t wait for our sofas to arrive now!
2026年2月21日
DFS Furniture - Barrow-in-Furness からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Callum listened and understood my needs…
Callum listened and understood my needs and advised on the best chair for me
2026年2月28日
DFS Furniture - Barrow-in-Furness からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Barrow-in-Furness からの回答
Good morning Darren,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great service and advice by Mattew at…
Great service and advice by Mattew at the Barrow store. Thank you
2026年3月3日
DFS Furniture - Barrow-in-Furness からの回答
Good Afternoon Carol,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service
2026年3月1日
DFS Furniture - Barrow-in-Furness からの回答
Good afternoon Clare,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great customer service!
2026年2月17日
DFS Furniture - Barrow-in-Furness からの回答
Good Morning Francis,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff were really helpful and explained…
Staff were really helpful and explained everything in detail. Very easy process.
2026年3月1日
DFS Furniture - Barrow-in-Furness からの回答
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Very informative without being pushy. Not sold too but advised along the way.
2026年3月1日
DFS Furniture - Barrow-in-Furness からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Barrow-in-Furness からの回答
We're glad you found it easy to order after viewing in store. Thank you for your feedback!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer
Excellent customer service from a very knowledgeable sales assistant. Explained everything in fine detail.
2026年2月21日
DFS Furniture - Barrow-in-Furness からの回答
We appreciate you taking the time to share your feedback. We are happy to hear that you received excellent service and a detailed explanation.
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Matthew was very good explained everything well and it meant that I was fully informed right down to when the sofa is delivered
2026年2月23日
DFS Furniture - Barrow-in-Furness からの回答
We appreciate you sharing your feedback. We're happy to hear that everything was explained clearly and that you felt fully informed about your sofa delivery.
Kind Regards,
Vanessa
DFS Customer Support
Was in to purchase a new sofa on behalf…
Was in to purchase a new sofa on behalf of my mum and the service was top notch, explained everything clearly and made sure i knew the ins and outs
2026年2月23日
DFS Furniture - Barrow-in-Furness からの回答
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
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