Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... もっと見る
企業が回答しました
Kaz and Callum were absolutely great! Really helpful and friendly, and not pushy at all — they were just there to help and let us take our time. Callum let us know he was just finishing up with... もっと見る
企業が回答しました
Sales rep Karen was great to deal with. Not pushy and took time out to ensure all aspects of the sale were clearly explained. From the initial order right through to the delivery process. Hoping the a... もっと見る
企業が回答しました
We had a great experience at DFS thanks to Karen. She was incredibly patient with us while we took our time trying to make up our minds, and she never made us feel rushed or pressured. Her friendly, h... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details about care, delivery, after sales services etc. A pleasant, relaxed experience with no pressure to buy, and we look forward to our purchase being delivered.

DFS Furniture - Barrow-in-Furness からの回答
Sales rep Karen was great to deal with. Not pushy and took time out to ensure all aspects of the sale were clearly explained. From the initial order right through to the delivery process. Hoping the after sales service is just as good!

DFS Furniture - Barrow-in-Furness からの回答

DFS Furniture - Barrow-in-Furness からの回答
Staff Callum is an amazing service. Iam telling honestly its nice customer service.
Thank you Callum

DFS Furniture - Barrow-in-Furness からの回答

DFS Furniture - Barrow-in-Furness からの回答
Excellent easy service and very friendly. Not got my settee yet but hopefully all good

DFS Furniture - Barrow-in-Furness からの回答
Good sale service,everything explained,not just once ,twice,excellent

DFS Furniture - Barrow-in-Furness からの回答
Friendly and efficient service, everything clearly explained about our purchase.

DFS Furniture - Barrow-in-Furness からの回答
Kaz and Callum were absolutely great! Really helpful and friendly, and not pushy at all — they were just there to help and let us take our time.
Callum let us know he was just finishing up with another customer and would be straight over, which I thought was a really nice touch as he didn’t want us thinking we’d been ignored. Kaz did the same, and both were really attentive throughout.
Callum took all my details, went through everything with us and made sure we were 100% happy and understood the order before we left. He’s a proper sound guy — and funny too 😂
10/10 service from both of them. Would definitely recommend! 👌

DFS Furniture - Barrow-in-Furness からの回答
All the staff were professional and very helpful, the Manager in particular was extremely knowledgeable and made placing my order very straightforward.
Thank you to the whole team

DFS Furniture - Barrow-in-Furness からの回答
A calm atmosphere, helpful assistant Ryan was helpful in observing my comfort levels when trying different sofas. The purchase went smoothly and all details were checked by another member of staff

DFS Furniture - Barrow-in-Furness からの回答
This is our 3rd visit to DFS in Barrow, we popped in just before closing on 13th August and spoke to Karen and although it was closing time she took time to show us items that matched our interests for a new sofa. On Friday 14th August I called into the store to clarify some details, Karen wasn’t there but Ryan took the time to go through the details I couldn’t find on the internet. Today 18th August at 5.30pm myself and my husband arrived at the store, everyone was welcoming and remembered us from a previous visit, we were not crowed but felt our needs were met. Karen came to see us, she was welcoming, showing us a couple of sofas that met our requirements before we decided on the Ryder sofa. Customer service from Karen, Ryan and Stuart were amazing, helping us to make an informed decision, making sure we understood colours, fabrics and options to suit or needs and home. The customer service was amazing and very professional in a natural way, where questions could be asked and answered in a relaxed manner however Karen made sure we all the details and understood our agreement to purchase. Please thank your team for me.

DFS Furniture - Barrow-in-Furness からの回答
Me and my wife were very well looked after at DFS Barrow-in-furness. Ryan was very friendly, informative and helpful making our sofa purchase confident and easy.

DFS Furniture - Barrow-in-Furness からの回答
Our purchase from DFS was seamless, friendly and truly enjoyable. The staff were excellent and professional and totally customer focused. Thank you.

DFS Furniture - Barrow-in-Furness からの回答
Excellent customer service and very informative, thanks Callum for all your help

DFS Furniture - Barrow-in-Furness からの回答
I came in looking for a small sofa to fit a tight area and Stuart the manager helped us find exactly what we needed. Great service would highly recommend!

DFS Furniture - Barrow-in-Furness からの回答
Friendly helpful staff, who explained everything step by step, no pressure to choose my sofa.

DFS Furniture - Barrow-in-Furness からの回答
My Dad ordered a sofa, staff were very professional & attentive. Look forward to receiving sofa.

DFS Furniture - Barrow-in-Furness からの回答
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