Dawn was very helpful but was great as she told us where to look for what we wanted. She left us to look and sit for as long as we wanted popping back to see if we needed any help. And a welcome coffe... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Plenty of choice. Nice spacious store. Very pleasant staff. Not at all pushy, but there when you need assistance. Would like to give a special shoutout for Danielle who helped us so much in making o... もっと見る
企業が回答しました
Danielle was so great. She was really patient when we changed our mind and bought completely different chairs to what we were originally looking at. She willing to answer all the questions we had. Bri... もっと見る
企業が回答しました
Asha from basildon store was absolutely fantastic. She worked so hard to help me locate a sofa on clearance and I felt she really cared about my needs and went above and beyond. I’ve rarely had suc... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Miles Gray Road, SS14 3AF, Basildon, 英国
- 0333 999 9801
4.9
優良
7293件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Basildon からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Our sales person was friendly helpful…
Our sales person was friendly helpful but not pushy at all.
2026年7月4日
DFS Furniture - Basildon からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service very friendly
We was greeted very politely at the door by Kelly who was exceptionally helpful throughout our visit nothing was to much trouble
2026年7月5日
DFS Furniture - Basildon からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Basildon からの回答
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Basildon からの回答
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Staff were helpful.
2026年6月27日
DFS Furniture - Basildon からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Good customer service talked me through…
Good customer service talked me through things that were essential on hard sell
2026年6月27日
DFS Furniture - Basildon からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Dawn was really helpful without being overpowering being…
Dawn was really helpful without being overpowering.
Dawn's knowledge of the product and her ability to explain details thereof was first class.
She knew so many individual details about the settee we picked, which surprised us considering how many settees you have in stock.
2026年7月3日
DFS Furniture - Basildon からの回答
Hello Phil & Sandy,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Dawn.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Basildon からの回答
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Customer care was helpful considerate…
Customer care was helpful considerate to my needs and friendly got exactly what I wanted good experience
2026年7月2日
DFS Furniture - Basildon からの回答
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Basildon からの回答
Hello Clive,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great service for purchase
We went into the DFS store at Pips Hill Basildon. The staff were polite and helpful but not overbearing. We chose our furniture and put in our order with a member of staff. It was very straightforward and then it was checked by a second member of staff so it was checked. We were very pleased with the experience.
2026年7月1日
DFS Furniture - Basildon からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Basildon からの回答
Hello Michelle,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Basildon からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Greeted with courtesy no hassel or hard…
Greeted with courtesy no hassel or hard sell staff was polite and understanding.
2026年7月1日
DFS Furniture - Basildon からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Good experience
Friendly staff. Patient and pleasant to speak with. Told us all the options available and helped us make an informed decision on the sofas we chose. Very nice lady that dealt with us
2026年2月27日
DFS Furniture - Basildon からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Really friendly staff patient and helpful made the whole process of choosing and ordering a sofa so easy thank you to all the team at Basildon
2026年6月23日
DFS Furniture - Basildon からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very good experience, found all the items required at a reasonable price.
From going in we were not harassed by sales personnel but the nice lady who greeted us said have a look round and if you require any assistance let me know.
Due to the various designs we were quite a while but eventually ordered all the furniture required.
2026年6月30日
DFS Furniture - Basildon からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
There was someone to attend to us…
There was someone to attend to us immediately and they were very helpful friendly and professional
2026年6月30日
DFS Furniture - Basildon からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Basildon からの回答
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。