DFS Furniture - Belfast レビュー 9,846

TrustScore 5段階評価の5

4.9

49 Boucher Road, BT12 6HR Belfast, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ciara was fantastic at taking us through the paperwork for our suite, she explained the finance we could apply for in detail. She also explained how the insurance would cover the suite and also what p... もっと見る

企業が回答しました

5つ星のうち5の評価

Fabulous experience at DFS Boucher Road, Anne was a pleasure to work with, her customer service was top notch, helped me choose my dream sofa in a matter of minutes! 10/10 service

企業が回答しました

5つ星のうち5の評価

We recently visited DFS to help my elderly father choose a new sofa, and Sean made the whole experience a pleasure. From the moment he introduced himself, it was clear he understood we were there wi... もっと見る

企業が回答しました

5つ星のうち5の評価

I decided it was time for a new settee and went with my son to view various sofas. We were fortunate to be advises by Robyn. He answered all our relevant questions and volunteered lots of advice we ha... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

9846件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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5つ星のうち5の評価

Ciara was fantastic

Ciara was fantastic at taking us through the paperwork for our suite, she explained the finance we could apply for in detail. She also explained how the insurance would cover the suite and also what products DFS recommended to use to clean up small spills or marks. As a result we took out the full insurance cover and included the cleaning kit with our sale. It was a pleasure deal with someone who takes pride in their job and makes the customer feel at ease throughout the whole process, she is a credit to DFS and a great example for all sales staff.

2026年5月29日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ciara met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Sofa

The sales assistant Carrie I think her name was excellent very informative
And great knowledge of the production
Very pleasant manner

2026年5月29日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Carrie.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Sean was great

Sean was great, made buying the soda easy! We were in and out in 20 mins

2026年5月29日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello Deborah and Niall,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great service from Stuart

Stuart was very patient. Even though we have no idea when our house will be ready. He explained everything and told us we can still make the order and we can come back when we have all the details. Professional and a joy to work with. Definitely coming back to buy more furniture here

2026年5月29日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your experience over the phone.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

We called to purchase a new suite and…

We called to purchase a new suite and were looked after by Shaun who was a very helpful and pleasant man and sorted our order very efficiently.

2026年5月25日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Can’t remember the man’s name for the…

Can’t remember the man’s name for the life of me but he was amazing, couldn’t have asked for a nicer experience as it was my first time ever buying new furniture, he talked me and my grandparents through everything, cleaning of the sofa, getting it delivered the lot, definitely will be going back when I’m needing a new sofa.

2026年5月28日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello Summer,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Fabulous experience at DFS Boucher…

Fabulous experience at DFS Boucher Road, Anne was a pleasure to work with, her customer service was top notch, helped me choose my dream sofa in a matter of minutes! 10/10 service

2026年5月27日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent service provided today by…

Excellent service provided today by Robin. Provided all details of sofa along with optional extras. Very efficient service provided.

2026年5月27日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello Claire,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち4の評価

We had gone out to window shop for a…

We had gone out to window shop for a new settee. We decided to purchase from DFS due to a number of factors including options / pricing but more importantly how we were treated by Thomas. He spent quality time with us and listened to all our concerns and answered questions with expertise. Refreshingly Thomas was NOT a pushy salesperson. It was a pleasure to be served by him. His customer service skills were on point. Professional and friendly. Thank you Thomas.

2026年5月25日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Amazing experience Thomas was amazing…

Amazing experience Thomas was amazing couldn’t do anything more for us out standing member of staff , very professional,polite,friendly

2026年5月25日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The staff made my experience very…

The staff made my experience very welcoming and helped me with any questions I had on each sofa I had an interest in.

2026年5月18日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello Ronald,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Staff all pleasant and helpful

Staff all pleasant and helpful. Easy process.

2026年5月24日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Thomas was fantastic from the minute we…

Thomas was fantastic from the minute we entered the store. Very informative and made sure we knew everything that was needed. Top quality service hence why we bought there and then.

2026年5月24日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Went in, ordered what I wanted and left.

Went in, wanted a good sofa and wanted it done quickly and efficiently, ordered it and left. The sales assistant was really helpful and kind and I ordered my sofa and found the entire experience easy, enjoyable and straightforward. I can't wait for it to arrive now.

2026年5月23日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Honestly it wasn’t a good experience…

Honestly it wasn’t a good experience when we first came to the shop. But today we ordered sofas and staff who explained to us was very good.

2026年5月23日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

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