Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... もっと見る
企業が回答しました
Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... もっと見る
企業が回答しました
We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
49 Boucher Road, BT12 6HR, Belfast, 英国
- 0333 999 9803
4.9
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were extremely helpful es…
Staff were extremely helpful especially Sean who give us time and space to make are our decision answered any questions we had and explained how best to maintain the care of the suite he was pleasant and friendly and we had a very satisfied experience
2026年7月29日
DFS Furniture - Belfast からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Sean was absolutely brilliant😃
Sean was absolutely brilliant and so easy to deal with.
He made the whole process so simple and straightforward.
If only all sales guys were like this guy a lot more sofas would be sold.
Top service all round.
2026年7月29日
DFS Furniture - Belfast からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Was in the DFS shop on Boucher Road &…
Was in the DFS shop on Boucher Road & seen a settee we loved. I seen 1 of your workers called Robin & asked for assistance. He was very helpful & friendly & was able to answer all my questions & we had the sell completed within 30 mins. Robin made the sale effortless & told me how to look after the settee.
2026年7月29日
DFS Furniture - Belfast からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I had a great experience at DFS boucher…
I had a great experience at DFS boucher road today thanks to David. He was incredibly helpful from start to finish, making the whole process of choosing and ordering my sofa quick, easy, and stress-free. He took the time to answer all my questions, explained everything clearly, and made sure everything was sorted smoothly. His friendly, professional approach made a real difference. Excellent customer service – thank you, David!
2026年7月28日
自発的なレビュー
DFS Furniture - Belfast からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Helpful salesperson called David and a…
Helpful salesperson called David and a very smooth and efficient process to purchase a sofa!
2026年7月28日
DFS Furniture - Belfast からの回答
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Buying my item was the easier bit
Buying my item was the easier bit, I knew what I was looking for before I went. BUT delivery has been a big issue. I have had several voice messages which I then had to return, got passed of with different excuses finally spoke to someone who gave me a delivery date only for no delivery made!! DFS this doesn't reflect well on you .
2026年7月11日
DFS Furniture - Belfast からの回答
Good Afternoon,
Thank you for taking the time to leave your review, your feedback is always greatly appreciated.
We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.
Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.
If you do require any further assistance in the meantime, please don't hesitate to contact us.
Jordan
DFS Customer Support
Excellent staff
2026年7月27日
DFS Furniture - Belfast からの回答
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
My Family and i felt really comfortable…
My Family and i felt really comfortable shopping today. Nothing was to much trouble no question was silly. Really treated like first class. The staff member was really polite and knew everything we needed to know. The staff was called Thomas. It was a pleasure to shop in his company.
2026年7月27日
DFS Furniture - Belfast からの回答
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Belfast からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in-store with Thomas…
Great experience in-store with Thomas at Belfast DFS. Very informative and give us so many options for our measurements we had given him. Sofa purchased and can’t wait for it to arrive.
2026年7月26日
DFS Furniture - Belfast からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Thomas met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Belfast からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent experience
We had a great experience today at DFS with Thomas! He was very friendly easy to talk to gave us all the answer and options we need to find the perfect sofa for our home.
Thank you very much!
2026年7月26日
DFS Furniture - Belfast からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Belfast からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Bought a bed within minutes..no hassle
We went in with an idea of what we wanted. Approached Anne for advice. Within minutes we had picked our bed, price & payments sorted. No messing about or confusion. Anne was excellent!
2026年7月25日
DFS Furniture - Belfast からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Anne.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Belfast からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Thomas was extremely helpful very…
Thomas was extremely helpful very knowledgeable and made my purchase go through quickly and smoothly no hesitation awarding 5 stars!
2026年7月25日
DFS Furniture - Belfast からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Thomas.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Belfast からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The lady that we dealt with was lovely
The lady that we dealt with was lovely, and very helpful.
2026年7月17日
DFS Furniture - Belfast からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We recently visited DFS to look for a…
We recently visited DFS to look for a new sofa, and the service we received was excellent. The gentleman who helped us was incredibly welcoming, friendly, and knowledgeable. He took the time to answer all of our questions without making us feel pressured, and he made the whole experience relaxed and enjoyable. His professionalism and helpful attitude made choosing our sofa much easier. Thank you for such fantastic customer service—we really appreciated it and would happily recommend DFS to others.
2026年7月24日
DFS Furniture - Belfast からの回答
Good Morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Michael provided excellent customer service
Michael was polite, friendly and extremely knowledgable. Dealt with my order quickly and efficiently.
2026年7月22日
DFS Furniture - Belfast からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。