DFS Furniture - Belfast レビュー 

10,092
TrustScore 5段階評価の5

4.9

49 Boucher Road, BT12 6HR Belfast, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... もっと見る

5つ星のうち5の評価

Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... もっと見る

5つ星のうち5の評価

We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff were very friendly and let's us browse freely and when we were ready to make our purchase, they helps sort out the finance and explained everything very clearly. I would recommend DFS t... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(10,092)

過去12か月のレビュー数: 93,710

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Sean was nice and friendly and told us…

Sean was nice and friendly and told us all about the 2 x3 piece suites we ended up ordering to be delivered along with a footstool. We changed our minds and went for a more comfortable set and he was happy to change it without any problems. Dfs has a lot of sofas and suites to choose from but Sean was amazing.

2026年7月28日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sean met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

I visit DFS today to buy corner sofa…

I visit DFS today to buy corner sofa the staff were very helpful any questions they answer for me 100 % excellent customer service i would recommend to my friends I am very happy customer.

2026年8月1日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Sean was absolutely fantastic

Sean was absolutely fantastic, went through everything in detail and was very easy to deal with!

2026年8月1日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Excellent service …

The girl that served us had excellent knowledge, she was so helpful but didn’t have a hard sale which was just what we wanted …she went through everything and was very patient…she did not rush us at all …the cappuccino’s were a lovely gesture once we purchased…thank you!

2026年8月1日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

We were looked after by Sean in the…

We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which made her feel very important. Everything was explained in full and we weren't rushed in any way. Excellent customer service.

2026年7月31日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sean.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

New sofa

Went in store to look for new sofa for house and the staff there were really helpful and service was great. They listened to what we were after and what we liked also answered any question put to them about the sofa we chose. I would highly recommend this store in boucher road.

2026年7月30日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち4の評価

Just a quick phone call and my new…

Just a quick phone call and my new corner unit has been ordered I first saw what I wanted in Belfast and Thomas was very helpful

2026年7月24日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち4の評価

Easy order of couch

Easy order of couch
Attendant was helpful and informative on couch

2026年7月30日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lorraine E
DFS Central Customer Support

5つ星のうち5の評価

We were made to feel welcome and all…

We were made to feel welcome and all questions were answered satisfactorily. We tried a few sofas before choosing the one, we all liked. Robin had an abundance of patience and no query was left unanswered. The whole process was made simple and went smoothly.

2026年7月29日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Robin.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

I had a very good experience with Conor…

I had a very good experience with Conor he explained everything and was very helpful and a pleasure to have him deal with can’t wait to get my furniture

2026年7月28日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Staff

Staff, in particular Anne, were extremely patient, understanding and helpful. I was very happy with the service provided, and would highly recommend.

2026年7月29日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Sean was fantastic

Sean was fantastic, very knowledgeable about everything. Made us feel at ease. Nothing was too much trouble.

2026年7月29日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Staff were extremely helpful es…

Staff were extremely helpful especially Sean who give us time and space to make are our decision answered any questions we had and explained how best to maintain the care of the suite he was pleasant and friendly and we had a very satisfied experience

2026年7月29日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

5つ星のうち5の評価

Sean was absolutely brilliant😃

Sean was absolutely brilliant and so easy to deal with.
He made the whole process so simple and straightforward.
If only all sales guys were like this guy a lot more sofas would be sold.
Top service all round.

2026年7月29日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Was in the DFS shop on Boucher Road &…

Was in the DFS shop on Boucher Road & seen a settee we loved. I seen 1 of your workers called Robin & asked for assistance. He was very helpful & friendly & was able to answer all my questions & we had the sell completed within 30 mins. Robin made the sale effortless & told me how to look after the settee.

2026年7月29日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

I had a great experience at DFS boucher…


I had a great experience at DFS boucher road today thanks to David. He was incredibly helpful from start to finish, making the whole process of choosing and ordering my sofa quick, easy, and stress-free. He took the time to answer all my questions, explained everything clearly, and made sure everything was sorted smoothly. His friendly, professional approach made a real difference. Excellent customer service – thank you, David!

2026年7月28日
自発的なレビュー
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

5つ星のうち5の評価

Helpful salesperson called David and a…

Helpful salesperson called David and a very smooth and efficient process to purchase a sofa!

2026年7月28日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち1の評価

Buying my item was the easier bit

Buying my item was the easier bit, I knew what I was looking for before I went. BUT delivery has been a big issue. I have had several voice messages which I then had to return, got passed of with different excuses finally spoke to someone who gave me a delivery date only for no delivery made!! DFS this doesn't reflect well on you .

2026年7月11日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Good Afternoon,

Thank you for taking the time to leave your review, your feedback is always greatly appreciated.

We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.

Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.

If you do require any further assistance in the meantime, please don't hesitate to contact us.

Jordan
DFS Customer Support

5つ星のうち5の評価

Excellent staff

2026年7月27日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

My Family and i felt really comfortable…

My Family and i felt really comfortable shopping today. Nothing was to much trouble no question was silly. Really treated like first class. The staff member was really polite and knew everything we needed to know. The staff was called Thomas. It was a pleasure to shop in his company.

2026年7月27日
DFS Furniture - Belfast ロゴ

DFS Furniture - Belfast からの回答

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

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