DFS Furniture - Birmingham レビュー 

5,209
TrustScore 5段階評価の5

4.9

John Kempe Way, B12 0HU Birmingham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The salesman Amjad was really amazing, listened to what I wanted & explained the item purchased & others sofas I was considering & in the end chose what I wanted with Amjads help. Also the manager L... もっと見る

企業が回答しました

5つ星のうち5の評価

Sandra at the Highgate, Birmingham branch was very thorough and courteous. She was patient while we made our decisions and explained the purchase procedure clearly. She did not pressurise us at any st... もっと見る

企業が回答しました

5つ星のうち5の評価

Unfortunately we forgot the name of the gentleman who helped us today. However he was very helpful with looking for the right sofa with our preference of colour, fabric feel and style of sofa. We walk... もっと見る

企業が回答しました

5つ星のうち5の評価

We were served by Imran, lovely young man, very polite and friendly, gave us loads of options to choose which helped me to make my mind up with ease, he even stayed back because we were feeding our ba... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

5209件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(5,209)

過去12か月のレビュー数: 97,237

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Kev was amazing in explaining all…

Kev was amazing in explaining all details. Thanks to him.

2026年8月10日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Best customer service

Great staff very welcoming and very very helpful

2026年8月10日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello Riz,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The staff went above and behelp…

The staff went above and beyond to help me find what I wanted they were very patient taking the time to advise me on which sofas were manuel and we had a laugh

2026年8月8日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

DFS good customer service

Let us have a look around without any pressure then offered us a nice hot drink as the salesman could see we had maybe settled with the one we were sitting on and he asked if we needed assistance. You either want to buy one or not and he then continued to explain all the sizes.

2026年8月8日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

We were served by Imran

We were served by Imran, lovely young man, very polite and friendly, gave us loads of options to choose which helped me to make my mind up with ease, he even stayed back because we were feeding our baby, didn’t rush us or made us uncomfortable. Fantastic service. Thank you Imran

2026年8月8日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Imran was a great help… went above and…

Imran was a great help… went above and beyond to help us understand the cinesound sofa. Big Thankyou and can’t wait to get it delivered!

2026年8月8日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

An excellent customer service by Iram

An excellent customer service by Iram
Thank you you made our trip much more easier

2026年8月8日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for sharing your great review with us.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

The sales assistant was very patient

The sales assistant was very patient, professional, informative with us, offered lovely coffee and gave my husband a coffee I time to discuss our decision. No complaints on the purchase made today. Informed approx 2 weeks gor delivery

2026年8月7日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello Louise,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The sales man was very helpfull and…

The sales man was very helpfull and understaning. Nothing was to much trouble.

2026年8月7日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello Cebert,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Good experience was created at the…

Good experience was created at the door. Asked if we had been there before allowed to browse and help was there when needed.

2026年8月7日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Overall it was a positive experience…

Overall it was a positive experience thank you!

2026年7月31日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

5つ星のうち5の評価

Sandra was an amazing sales person we…

Sandra was an amazing sales person we gave her our criteria and she knew exactly where to go. She answered every question that we had her customer service was amazing thank you.

2026年8月5日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Walked in greeted by nice man jimmy i…

Walked in greeted by nice man jimmy i told him what i was after and that i wanted to look by myself he said call me when you need me he then aproached me few minutes later i told him i like that but it needs to be manual not electric jimmy said we can arrange that which i was shocked at we sat and chatted i chose colour and thickness of leather he came across as honest even told me sides and back of chair is not leather jimmy told me about lots of extras which i declind jimmy was very helpful and keyed up i will return to store in the future we have a 3 piece from DFS over 10 years still going good

2026年8月5日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent service by imran he made us…

Excellent service by imran he made us feel really welcome and explained everything in detail. An absolute asset to your team.

2026年8月5日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Fantastic service

Fantastic service. Clear, informative and honest.

2026年8月5日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello Joshua,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Amazing service

Thank you to all the staff who helped us today. The service you offered was great. We didn't feel pressured or rushed and staff were on hand to answer questions and took the time to go through all options with us. Staff even took the time to engage with our (slightly feral) child and kept him happy throughout the process. Thank you to Iran especially for your help in finalising all the figures and order. Excited for our new sofa to arrive ❤️

2026年8月4日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

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