DFS Furniture - Birmingham レビュー 

5,219
TrustScore 5段階評価の5

4.9

John Kempe Way, B12 0HU Birmingham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Yes we did 👍🏽 purchase a sofa... thanks to Bal at the Birmingham branch ... highly recommended with his sales experience & lovely hospitality like we were on hoilday lol ... excellent product knowle... もっと見る

企業が回答しました

5つ星のうち5の評価

The salesman Amjad was really amazing, listened to what I wanted & explained the item purchased & others sofas I was considering & in the end chose what I wanted with Amjads help. Also the manager L... もっと見る

企業が回答しました

5つ星のうち5の評価

Unfortunately we forgot the name of the gentleman who helped us today. However he was very helpful with looking for the right sofa with our preference of colour, fabric feel and style of sofa. We walk... もっと見る

企業が回答しました

5つ星のうち5の評価

Sandra at the Highgate, Birmingham branch was very thorough and courteous. She was patient while we made our decisions and explained the purchase procedure clearly. She did not pressurise us at any st... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

5219件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(5,219)

過去12か月のレビュー数: 98,153

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The sales man was very helpfull and…

The sales man was very helpfull and understaning. Nothing was to much trouble.

2026年8月7日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello Cebert,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Good experience was created at the…

Good experience was created at the door. Asked if we had been there before allowed to browse and help was there when needed.

2026年8月7日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Overall it was a positive experience…

Overall it was a positive experience thank you!

2026年7月31日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

5つ星のうち5の評価

Sandra was an amazing sales person we…

Sandra was an amazing sales person we gave her our criteria and she knew exactly where to go. She answered every question that we had her customer service was amazing thank you.

2026年8月5日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Walked in greeted by nice man jimmy i…

Walked in greeted by nice man jimmy i told him what i was after and that i wanted to look by myself he said call me when you need me he then aproached me few minutes later i told him i like that but it needs to be manual not electric jimmy said we can arrange that which i was shocked at we sat and chatted i chose colour and thickness of leather he came across as honest even told me sides and back of chair is not leather jimmy told me about lots of extras which i declind jimmy was very helpful and keyed up i will return to store in the future we have a 3 piece from DFS over 10 years still going good

2026年8月5日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent service by imran he made us…

Excellent service by imran he made us feel really welcome and explained everything in detail. An absolute asset to your team.

2026年8月5日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Fantastic service

Fantastic service. Clear, informative and honest.

2026年8月5日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello Joshua,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Amazing service

Thank you to all the staff who helped us today. The service you offered was great. We didn't feel pressured or rushed and staff were on hand to answer questions and took the time to go through all options with us. Staff even took the time to engage with our (slightly feral) child and kept him happy throughout the process. Thank you to Iran especially for your help in finalising all the figures and order. Excited for our new sofa to arrive ❤️

2026年8月4日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Excellent service

Shaun was very pleasant to deal with. He was very efficient

2026年8月4日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

Hi I had a great experience

Hi I had a great experience, staff were so pleasant and helpful. They approached me a few times asking if I needed help.Would recommend to friends

2026年7月28日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Imran was excellent

Imran was excellent, very helpful, knowledgeable, and very patient with us while we made our decision.!

2026年8月4日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

This is our third purchase in 20 years…

This is our third purchase in 20 years from this DFS branch. Just like previous experiences, the staff were knowledgeable, efficient and genuinely look after you.

2026年8月3日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Stag Very friendly

Stag Very friendly, good knowledge. Easy process buying.

2026年8月2日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Visited DFS Birmingham today

Visited DFS Birmingham today , looked after by Kev.
No pressure sales , left to browse .
My 9 year old picked out a perfect pair of sofa’s .
Everything was done professionally & easily .
Thank you

2026年8月1日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Kev met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Your coworkers were very helpful and…

Your coworkers were very helpful and kind to us they gave us grate options and told us their opinion on which sofa was best.

2026年7月31日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Jimmy was brilliant from start to…

Jimmy was brilliant from start to finish—super helpful, not pushy at all, and made the whole process quick and easy. Highly recommend asking for him!

2026年7月31日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great service today at the Camp hill…

Great service today at the Camp hill Middleway store Birmingham- I didn’t get the guys name sadly but excellent service
Not pushy for sale but helpful and answered all our questions brilliantly
We have ordered our sofas
Order 45ZQR6274 really excited
Definitely recommend
Thank you

2026年7月29日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

We had a great experience with Jimmy…

We had a great experience with Jimmy at DFS Birmingham. We visited DFS as a friend of ours bought from DFS and we loved the sofa. Jimmy was patient and explained the difference between the models. We went back another day to finally buy the sofa and the staff was gracious to stay another 20 min post closure time to wrap things up. The other staff at DFS Birmingham were quite friendly as well.

2026年7月28日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

Had a really lovely experience

Had a really lovely experience. We were welcomed at the door which we didnt get in other places, but were given time to explore on our own and consider our options. We had a good level of engagement with the staff especially Jimmy. We were given alternative options on sofas which would be best for our home. Jimmy was very informative, clear and professional.

2026年7月21日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報