We recently purchased the Sophia range of sofas,at the Birstall branch of DFS,Leeds, We were served by Sonny,who explained our options extremely well, and was very helpful,nothing was too much troub... もっと見る
企業が回答しました
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We went to DFS to shop for a sofa for our new home and were greeted by Robby. From the start, he made us feel comfortable without being overwhelmed by all the choices available. We had a particular... もっと見る
Lewis was an absolute pleasure to deal with. Very knowledgeable & personable without being pushy. He made the whole process really easy & I think it’s the fastest we’ve ever made a decision in a furni... もっと見る
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Visited the Birstall store 3 times over 3 days running. We managed to speak to Robbie on each occasion, who answered all our questions with a smile. He made the purchase of our suite relative... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, 英国
- 0333 999 9807
4.9
優良
8150件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly helpful advice
Friendly helpful advice, willingness to show us options despite the difficulty of working in a building site. Positive support without pressure. On our second visit we were happy to wait for the same assistant, despite others offering, because she had those qualities despite being very new to the job.
2026年6月23日
DFS Furniture - Birstall からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
couldn’t recommend a better staff…
couldn’t recommend a better staff member(sonny) to help us with the purchase of are new sofa gave us plenty information about the different types of cover and helped us to decide the right colour to go with thank you
2026年6月21日
DFS Furniture - Birstall からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Birstall からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Super friendly and helpful staff
Super friendly and helpful staff. Made buying new sofa and chair easy and hassle free. Gave us all th right i formation and thought of packages that were helpful to our home life.
2026年6月20日
DFS Furniture - Birstall からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Not received sofa yet but the buying…
Not received sofa yet but the buying experience was nice and easy.
Hope all goes well when delivered
2026年6月20日
DFS Furniture - Birstall からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Birstall からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good Experiance
The experience and delivery time were great, but I deducted one point because they charged us for items that facilitate the moving of the couches, which were not included on delivery..
2026年4月25日
DFS Furniture - Birstall からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great service
Great service from Sharon and Craig. Friendly and professional and not too pushy. When changed mind on pattern it was no bother and Sharon dealt with the changes quickly and efficiently. Great service
2026年6月16日
DFS Furniture - Birstall からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Welcoming and lovely
Both young ladies were extremely kind and helpful.One was training she was well organised and was very professional.She knew all about the company and guidelines.Training is done well.Both girls were happy to answer all my questions.Would recommend the company.Well done.Thankyou.
2026年6月18日
DFS Furniture - Birstall からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Really helpful staff and very…
Really helpful staff and very informative about the products.
2026年6月17日
DFS Furniture - Birstall からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Staff extremely helpful
Staff extremely helpful. No pressure to buy. Happy with the sale process
2026年6月17日
DFS Furniture - Birstall からの回答
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Birstall からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
None of the staff were pushy just…
None of the staff were pushy just appropriately informative. Particularly impressed by the sales associate who handled our sale throughout. Personable, knowledgeable and would certainly seek him out to help with further purchases.
2026年6月15日
DFS Furniture - Birstall からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Really helpful sales guy
Really helpful sales guy. Talked through everything to make sure it was exactly as we wanted.
2026年5月13日
DFS Furniture - Birstall からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
I been to dfs birstall today amazing…
I been to dfs battley today amazing experience great customer service by Anna Maria she been absolutely amazing 👏
2026年6月15日
DFS Furniture - Birstall からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
From start to finish the whole…
From start to finish the whole experience was great Ana was so polite and thorough, would highly recommend
2026年6月15日
DFS Furniture - Birstall からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful lady and pleasant
2026年6月15日
DFS Furniture - Birstall からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very happy with the customer service…
Very happy with the customer service and looking forward to receiving our sofa
2026年6月6日
DFS Furniture - Birstall からの回答
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
great service from Sam
2026年6月14日
DFS Furniture - Birstall からの回答
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Birstall からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
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