DFS Furniture - Brent Cross レビュー 

3,659
TrustScore 5段階評価の5

4.8

Tilling Road, Brent Cross Shopping Park, NW2 1LS London, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.

企業が回答しました

5つ星のうち5の評価

I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited this store on the 30/07/2026 and the customer service rep (apologies i cannot remember the name but its the young Somalian brother) the service he provided was so good! He explained everyth... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent Service at DFS Brent Cross I had a very positive experience at DFS Brent Cross, especially thanks to Aliona, who provided exceptional customer service. We purchased a sofa, coffe... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, 英国

  • 0333 999 9804

4.8

優良

TrustScore 5段階評価の5

3659件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.8

すべてのレビュー

(3,659)

過去12か月のレビュー数: 92,599

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

BRENDON

Excellent experience, Brandon was first class, so very helpful talked me through every stage,

2026年4月14日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great customer service team

Picked up a lovely sofa from DFS in Brent Cross. Had a lovely cup of coffee and chin wagged with the beautiful Sabina, Ali and another staff.
They made furniture shopping interesting. And the coffee wasn't so bad either. Ofcourse, Ali did offer rice but it was bit early for me😊. Thanks guys

2026年4月10日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

The lady who dealt with me was very…

The lady who dealt with me was very pleasant and helpful. I was attended to very quickly. It was very easy to transact the business. A pleasant experience.

2026年4月13日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Outstanding customer service. Priya (might have misspelled the name)

Priya (might have misspelled the name). She was very good at helping me to choose my new sofa. Listening skills definitely 10 out of 10, remembered everything l mentioned. Her knowledge helped so much with wha l ended up purchasing. I really appreciate her endless patience with me as l kept changing my mind! I work in retail and would love to have someone like that on my team! Thank you again! Very pleasant experience! Denisa

2026年3月31日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Ayman assisted us with our purchase

Ayman assisted us with our purchase. He was very helpful in answering our queries.

2026年4月2日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Harlan sofas

I was very satisfied with the help given by Vijesh and a nice young lady
they were very helpful and went through everything with me

2026年4月7日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち4の評価

Once you’ve made a purchase

Once you’ve made a purchase, whether it’s on finance or paid upfront, it’d be good to let customers know they’ll get a follow-up call. I got a call about a week later and honestly thought it was a scam, so I ended up hanging up halfway through because I wasn’t sure. I only realised it was genuine when I later received an email with my reference number. But overall the visit to the store was a good experience

2026年3月31日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Knowledgeable and friendly

Jonathan and his team were very helpful and guided us through our quest for a new sofa/chairs.

2026年4月6日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Very pleasant experience

Very pleasant experience. And very professional service

2026年4月6日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Great service

The way I was dealt and how friendly the staff were

2026年4月6日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Exceptional tailored service

Jaz (at the DFS Brent Cross) was exceptional. My mother and I appreciated the time Jaz took to explain our new furniture and its different possible layouts in our new flat. We left the store reassured and pleased with the decision we made. Thank you!

2026年3月30日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Very helpful and polite

Very helpful and polite

2026年4月6日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Good afternoon Stephen,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great service!

The salesperson was a lovely gentleman who knew what he’s talking about and spent 3 hours with us. He had many years of experience and with this he helped to design and choose the right sofa for us. Can’t thank him enough. Thank you Rishiken (if I spelt it right).

2026年4月6日
自発的なレビュー
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

This company has got a very good…

This company has got a very good quality product. Also they have a excellent service

2026年4月3日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Went in to amend and add to an existing…visit to DFS on Friday 3rd April 2026

Went in to amend and add to an existing order.
The lady who dealt with us was extremely helpful and was able to solve the problem of delivery dates.

2026年4月3日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

We visited the store at Brent Cross…

We visited the store at Brent Cross today and we were impressed by the patience and professionalism of the store members and especially Jaz. She spent a lot of time with us helping to choose the best furniture for our long waited new home. She answered all our questions professionally and explained the advantages and disadvantages of the different materials and sofa types. Highly recommend this store.

2026年4月2日
DFS Furniture - Brent Cross ロゴ

DFS Furniture - Brent Cross からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

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