The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.
企業が回答しました
I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start... もっと見る
企業が回答しました
We visited this store on the 30/07/2026 and the customer service rep (apologies i cannot remember the name but its the young Somalian brother) the service he provided was so good! He explained everyth... もっと見る
企業が回答しました
Excellent Service at DFS Brent Cross I had a very positive experience at DFS Brent Cross, especially thanks to Aliona, who provided exceptional customer service. We purchased a sofa, coffe... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent experience, Brandon was first class, so very helpful talked me through every stage,

DFS Furniture - Brent Cross からの回答
Picked up a lovely sofa from DFS in Brent Cross. Had a lovely cup of coffee and chin wagged with the beautiful Sabina, Ali and another staff.
They made furniture shopping interesting. And the coffee wasn't so bad either. Ofcourse, Ali did offer rice but it was bit early for me😊. Thanks guys

DFS Furniture - Brent Cross からの回答
The lady who dealt with me was very pleasant and helpful. I was attended to very quickly. It was very easy to transact the business. A pleasant experience.

DFS Furniture - Brent Cross からの回答
The customer service was very helpful. Wide range of sofa/ living/dining room option in the store.

DFS Furniture - Brent Cross からの回答

DFS Furniture - Brent Cross からの回答
The salesman was very friendly and helpful and professional

DFS Furniture - Brent Cross からの回答
Great dealing with customers and provide all information what ever customers need

DFS Furniture - Brent Cross からの回答
Priya (might have misspelled the name). She was very good at helping me to choose my new sofa. Listening skills definitely 10 out of 10, remembered everything l mentioned. Her knowledge helped so much with wha l ended up purchasing. I really appreciate her endless patience with me as l kept changing my mind! I work in retail and would love to have someone like that on my team! Thank you again! Very pleasant experience! Denisa

DFS Furniture - Brent Cross からの回答
Ayman assisted us with our purchase. He was very helpful in answering our queries.

DFS Furniture - Brent Cross からの回答
I was very satisfied with the help given by Vijesh and a nice young lady
they were very helpful and went through everything with me

DFS Furniture - Brent Cross からの回答
Once you’ve made a purchase, whether it’s on finance or paid upfront, it’d be good to let customers know they’ll get a follow-up call. I got a call about a week later and honestly thought it was a scam, so I ended up hanging up halfway through because I wasn’t sure. I only realised it was genuine when I later received an email with my reference number. But overall the visit to the store was a good experience

DFS Furniture - Brent Cross からの回答
Jonathan and his team were very helpful and guided us through our quest for a new sofa/chairs.

DFS Furniture - Brent Cross からの回答

DFS Furniture - Brent Cross からの回答

DFS Furniture - Brent Cross からの回答
Jaz (at the DFS Brent Cross) was exceptional. My mother and I appreciated the time Jaz took to explain our new furniture and its different possible layouts in our new flat. We left the store reassured and pleased with the decision we made. Thank you!

DFS Furniture - Brent Cross からの回答
The salesperson was a lovely gentleman who knew what he’s talking about and spent 3 hours with us. He had many years of experience and with this he helped to design and choose the right sofa for us. Can’t thank him enough. Thank you Rishiken (if I spelt it right).

DFS Furniture - Brent Cross からの回答
This company has got a very good quality product. Also they have a excellent service

DFS Furniture - Brent Cross からの回答
Went in to amend and add to an existing order.
The lady who dealt with us was extremely helpful and was able to solve the problem of delivery dates.

DFS Furniture - Brent Cross からの回答
We visited the store at Brent Cross today and we were impressed by the patience and professionalism of the store members and especially Jaz. She spent a lot of time with us helping to choose the best furniture for our long waited new home. She answered all our questions professionally and explained the advantages and disadvantages of the different materials and sofa types. Highly recommend this store.

DFS Furniture - Brent Cross からの回答
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