DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... もっと見る
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Knowledgeable friendly team members. The overall feel and cleanliness of the showroom was very good. I was made to feel my presence was welcome and my custom was genuinely appreciated which is uncommo... もっと見る
企業が回答しました
The staff and their customer service was amazing! They were very helpful making us feel good about taking our time to make a decision with no pressure. They offered us drinks and were great about answ... もっと見る
企業が回答しました
We was left to browse and not followed around , then when we wished to order offered to see colour on a sofa to make sure we liked ,double checked measurements and lovely cofffee but no hard sell whic... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, 英国
- 0333 999 9749
4.9
優良
3164件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS in Bury St Edmunds has been by far…
DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when needed. Can't recommend enough,nice to have sales people without the usual nonsense.
2026年8月26日
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt and Rachel.
Kind Regards,
Jordan
DFS Customer Support
Lovely young lady
Lovely young lady, very knowledgeable on the products and extras like sofa care.
2026年8月25日
DFS Furniture - Bury St Edmunds からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Both staff members were excellent and…
Both staff members were excellent and very helpful
2026年8月25日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
I came in with 20 mins to purchase a…
I came in with 20 mins to purchase a sofa, mission accomplished thanks to the great staff! Attentive and efficient with a smile!
2026年8月24日
DFS Furniture - Bury St Edmunds からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Knowledgeable friendly team members
Knowledgeable friendly team members. The overall feel and cleanliness of the showroom was very good. I was made to feel my presence was welcome and my custom was genuinely appreciated which is uncommon in large multi-site businesses. Connor was very customer focused but not intrusive during my browsing of the store, and explained all aspects of both the products and services I purchased.
2026年8月23日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS at its best
We was left to browse and not followed around , then when we wished to order offered to see colour on a sofa to make sure we liked ,double checked measurements and lovely cofffee but no hard sell which we love personally
2026年8月21日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent and helpful service from…
Excellent and helpful service from Imogen.
Would highly recommend.
2026年8月19日
DFS Furniture - Bury St Edmunds からの回答
Hello Mrs Jukes,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Bury st. Edmunds
Matt at DFS Bury St. Edmunds sat down with us, after we had chosen the three piece suite we wanted, He offered us a drink, went through every detail on our chosen furniture, right down to leather care. Outstanding customer service all round. A+++++
2026年8月18日
DFS Furniture - Bury St Edmunds からの回答
Hello Paul,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Amazing staff, with great service.
The staff and their customer service was amazing! They were very helpful making us feel good about taking our time to make a decision with no pressure. They offered us drinks and were great about answering even the smallest questions.
2026年8月15日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Jenny was the salesperson’s n we dealt…
Jenny was the salesperson’s n we dealt with, she was excellent, great knowledge, very friendly, made he whole buying experience enjoyable😃👍
2026年8月16日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service
Our experience at the Bury St Edmunds store was easy, quick and we received great customer service from Connor!
2026年8月15日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Service was very good staff very helpful
2026年8月14日
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful staff
The salesperson who served us was really helpful, looked for things that she didn’t know the answer to and advised on the differences between cherish leather and natural leather
2026年8月6日
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Amazing store in Bury St Edmunds and…
Amazing store in Bury St Edmunds and Jenny made it so special for us and her manager. Fab service and store. Looking forward to getting our sofa xx
2026年7月12日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
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