We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... もっと見る
企業が回答しました
Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... もっと見る
企業が回答しました
DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, 英国
- 0333 999 9749
4.9
優良
3192件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Greeted with a smile and a good…
Greeted with a smile and a good afternoon too.
Offered a drink which was good customer service as I had made a purchase.
2026年8月7日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
I was impressed with how I was able to…
I was impressed with how I was able to take my time choosing a suitable suite without any pressure from salespeople and the whole process was relaxed
2026年8月4日
DFS Furniture - Bury St Edmunds からの回答
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very welcoming when entering the store
Very welcoming when entering the store. Rachel from the sales team was easy to talk to knew exactly what I was looking for and so much information was given and easily discussed very good experience.
2026年8月5日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We went twice
We went twice. Once to get ideas, the second to purchase. The sales assistant was very helpful.
2026年7月28日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Superb help with polite and patient…
Superb help with polite and patient staff. We keep coming back so you are doing something right!
2026年8月2日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
The salesperson was extremely helpful…
The salesperson was extremely helpful and we got exactly what we wanted.
2026年7月26日
DFS Furniture - Bury St Edmunds からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent advice
Excellent advice, great help with purchasing, and lovely range of products.
2026年7月25日
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and friendly service
Very helpful and friendly service. Gave advice and helped us to make a final decision on colour and pattern.
2026年8月1日
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really great experience today
Really great experience today. Our Sales lady was lovey, no pressure at all. She explained everything brilliantly. The whole Process was very quick.
2026年8月1日
DFS Furniture - Bury St Edmunds からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely experience
Relaxed sales technique , informative and pleasant. Well looked after from start to finish
2026年7月31日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Experience and value
It was a really nice experience at DFS. No one really tried to convince us into getting their products or services. The customer service was really good as well. And love the prices and offers!! Overall really happy with them.
2026年7月30日
DFS Furniture - Bury St Edmunds からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Service was great.
The young lady that served me & my daughter gave us such a nice welcome into the store always smiling.
offered us a tea or coffee.Everything we asked about she answered very clearly. sorry i cannot remember her name, but she was expecting her baby soon.
2026年4月8日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for your feedback, due to the limited space in store we cannot showcase all of our products, however everything can be found on the DFS website.
Kind regards,
Holly M
DFS Customer Support
A good warm welcome cup of coffee give…
A good warm welcome cup of coffee give you time to look around with no pressure Rachel from bury st Edmunds depot very good a good member of your team very helpful very nice to talk to
2026年7月26日
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Rachel.
Kind Regards,
Jordan
DFS Customer Support
Amazing service! Wonderful experience!
Really enjoyed today and the service we received in DFS. The lady that served us today on 26th June 26 was so personable, kind and made the experience of buying our next sofa with you guys. Thank you!!! That’s the reason we come back each time to you guys. She was amazing with my son. We’re so excited for our new sofa! Thank you!!!
2026年7月26日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Helpful staff
2026年7月18日
DFS Furniture - Bury St Edmunds からの回答
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
The finance I applied for wasn’t…
The finance I applied for wasn’t accepted but the staff were very helpful and followed up and we were able to get accepted in my partners finance for the purchase and we look forward to the new sofa and seat arriving
2026年7月18日
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
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