We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... もっと見る
企業が回答しました
Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... もっと見る
企業が回答しました
DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, 英国
- 0333 999 9749
4.9
優良
3192件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Jenny was the salesperson’s n we dealt…
Jenny was the salesperson’s n we dealt with, she was excellent, great knowledge, very friendly, made he whole buying experience enjoyable😃👍
2026年8月16日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service
Our experience at the Bury St Edmunds store was easy, quick and we received great customer service from Connor!
2026年8月15日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Service was very good staff very helpful
2026年8月14日
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful staff
The salesperson who served us was really helpful, looked for things that she didn’t know the answer to and advised on the differences between cherish leather and natural leather
2026年8月6日
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Amazing store in Bury St Edmunds and…
Amazing store in Bury St Edmunds and Jenny made it so special for us and her manager. Fab service and store. Looking forward to getting our sofa xx
2026年7月12日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent customer service
Excellent customer service, took time to
Help and made it an enjoyable experience.
2026年8月13日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Connor was so helpful and not pushy
Connor was so helpful and not pushy
Really good managers skills so accomadating and explained everything completely
2026年8月13日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Helpful and knowledgeable
2026年8月11日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Staff was exceptional
Staff was exceptional, regularly checking in and give advice that was suitable.
2026年8月2日
DFS Furniture - Bury St Edmunds からの回答
Hello Reinhardt,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Staff very friendly and helpful
Staff very friendly and helpful! A pleasant experience in store .
2026年8月11日
DFS Furniture - Bury St Edmunds からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The reason I only give four stars is…
The reason I only give four stars is due to the mistake in the order which was found out when it was checked at the end it would be better if you handed the customer a copy of the order so they can see what is being put in their note pad. The order would have been completely wrong if I had not said about the headrest.
2026年8月10日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for sharing your lovely review. Thank you for sharing your experience with us, please accept our apologies for any errors made, we are glad this has now been resolved.
Kind Regards,
Holly M
DFS Customer Support
No pressure in buying the sofa…
No pressure in buying the sofa everything was explained easy very happy with my experience
2026年8月9日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Outstanding The young lady who looked after us…
The young lady who looked after us couldn’t have been more helpful is she tried cheerful knowledgeable and nothing was an issue! A credit to your company
2026年8月9日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Attentive staff who were polite
Attentive staff who were polite, keen to help and able to answer my questions. Clear information given about products.
2026年8月7日
DFS Furniture - Bury St Edmunds からの回答
Hello Rachel,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great service
Great customer service. No pressure. Was given plenty of time to make decisions. Everything explained well. Polite and profession young chap. Rare to get such great customer service nowadays. Thanks 😊
2026年8月7日
DFS Furniture - Bury St Edmunds からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。