We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... もっと見る
企業が回答しました
DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... もっと見る
企業が回答しました
Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, 英国
- 0333 999 9749
4.9
優良
3192件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff
2026年7月18日
DFS Furniture - Bury St Edmunds からの回答
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
The finance I applied for wasn’t…
The finance I applied for wasn’t accepted but the staff were very helpful and followed up and we were able to get accepted in my partners finance for the purchase and we look forward to the new sofa and seat arriving
2026年7月18日
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Helpful staff that went above and…
Helpful staff that went above and beyond to help me find exactly what I was looking for. Nothing was too small a job. He even carried some furniture around to colour match for me
2026年7月23日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Extremely helpful making our disition…
Extremely helpful making our disition easy . Explaining in detail any questions we asked to make our experience easy to understand . Giving all the time we needed to make a purchase with confidence.
2026年7月20日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great service
Great service - all staff were helpful - coffee was a nice touch and Imogen knew what she was talking about
2026年7月19日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The chap we purchased the sofa with was polite relaxed and friendly
The chap we had assistance from to order a sofa was VERY polite and informative and ensured he gave us the correct legal information and detail about the plan, the fabric protector etc his attention to detail and manors were 10/10
The disappointing thing is that a female sales assistant almost pounced on us as soon as we stepped through the doors which is an awful way to manage a business, we appreciate it wasn’t her fault this is clearly a head office decision and they are just doing as instructed, this is also not a one off as every time we have been into the Bury St Edmund’s store recently this has been a similar experience, the hard sell as soon as you walk in isn’t required 🙏🏻🙏🏻
2026年7月18日
DFS Furniture - Bury St Edmunds からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Excellent service
Excellent service! Lady who served us so polite and helpful. Not often this happens now days!
2026年7月18日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent customer service
Imogen served is in Bury St.Edmunds today. We purchased some items, she was very professional and nothing was too much trouble. Faultless.
2026年7月17日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
The customer service was really…
The customer service was really friendly and helpful could not have been better
2026年7月16日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Hello Avril,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful knowledgeable and polite…
Very helpful knowledgeable and polite staff. Excellent service.
2026年7月11日
DFS Furniture - Bury St Edmunds からの回答
Hello Vanessa,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
The lady called Rachel at bury st…
The lady called Rachel at bury st Edmund was very knowledgable answered all our questions and pointed us in the right direction very pleasant
2026年7月6日
DFS Furniture - Bury St Edmunds からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Dan was fantastic understood all my…
Dan was fantastic understood all my needs very happy with what I purchased now just waiting on delivery thank you very much
2026年6月29日
DFS Furniture - Bury St Edmunds からの回答
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Dan.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Bury St Edmunds からの回答
Hello Deborah,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent
Shaun was brilliant ! Even helped me pay for it as I am not good at phone banking!
2026年6月30日
DFS Furniture - Bury St Edmunds からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from the very helpful…
Excellent service from the very helpful & friendly staff at this store! 👏👏👏🤗
Also very happy with my new sofa!🤗
2026年6月15日
DFS Furniture - Bury St Edmunds からの回答
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。