We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... もっと見る
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We went to buy sofa- bed. We were explained where they are located and also how the label indicates that this item is a sofa- bed. We were approached by sales person just in time when we needed and le... もっと見る
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Dealing with Ian at DFS was refreshing. No pressure sales just comprehensive information and help with our purchase. Even when we had to amend out order Ian provided all the support we needed. Excelle... もっと見る
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Ian was so very patient, knowledgeable and understanding with what we needed. We wasted hours of his day but he never complained. Eventually we found what we hope will be the perfect sofa. We’ve had a... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Watling Street, WS11 1SP, Cannock, 英国
- 0333 999 9746
4.9
優良
4774件のレビュー
顧客にレビューを依頼しています
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New Sofa
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to help us find the perfect sofa without any pressure. Nothing was too much trouble, and she made the whole process easy and enjoyable. She’s a real credit to the Cannock store. Thank you, Tracey, for your excellent customer service!
2026年7月22日
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
My sales associate was lovely and…
My sales associate was lovely and extremely helpful. She made the experience delightful!
2026年7月21日
DFS Furniture - Cannock からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
The sales assisstant was excellent…
The sales assisstant was excellent ,very friendly and helpful and made the purchasing of a new sofa very quick and easy
2026年7月21日
DFS Furniture - Cannock からの回答
Hello Nicola,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Salesman nathan was really good very…
Salesman nathan was really good very friendly and nothing was too much trouble for him
2026年7月19日
DFS Furniture - Cannock からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
very helpful staff
2026年7月20日
DFS Furniture - Cannock からの回答
Hello Terence,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Ian @ DFS Cannock
Dealing with Ian at DFS was refreshing. No pressure sales just comprehensive information and help with our purchase. Even when we had to amend out order Ian provided all the support we needed. Excellent Customer Service.
2026年7月18日
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sufficient , friendly and informative. We went to buy sofa- bed
We went to buy sofa- bed. We were explained where they are located and also how the label indicates that this item is a sofa- bed. We were approached by sales person just in time when we needed and left to make our decision after demonstration.( they weren’t into our faces much that I liked). I think, company doing well also by providing information online about the products. We just needed a bit reassurance before we made the purchase. Tracey helps us with advices about the fabrics( it was really usefull) , she instructed us in a friendly manner about the terms and conditions. Will be awaiting for the delivery now .
2026年7月19日
DFS Furniture - Cannock からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Ian at the Cannock store was really…
Ian at the Cannock store was really helpful and made the experience easy and pleasant.
2026年7月18日
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Left alone to try out the sofas without…
Left alone to try out the sofas without any pressure from the sales team
2026年7月16日
DFS Furniture - Cannock からの回答
Hello Philip,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Steve at cannock…
Steve at cannock dfs was brilliant explained everything clearly was a pleasure to buy from
2026年7月14日
DFS Furniture - Cannock からの回答
Hello Janet,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent prompt service
Excellent prompt service, very pleasant, local and went through everything that was easy to understand.
2026年7月12日
DFS Furniture - Cannock からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ian was very helpful and kind nothing…
Ian was very helpful and kind nothing was too much for him
2026年7月12日
DFS Furniture - Cannock からの回答
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Hassle free when viewing sofas
Hassle free when viewing sofas
Asked for tape measure asked if we could keep it with us to measure the size of the sofas was happy to oblige
Easy process buying the sofa
Helpful and discussed options
2026年7月11日
DFS Furniture - Cannock からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Effortless ordering.
Easy to order our corner sofa, good choice of colours, easy to add on extras, everything was explained in great detail from start to finish. Hakeem made the process effortless.
2026年7月11日
DFS Furniture - Cannock からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
First class service
Fantastic service from Steve at DfS Cannock. Comprehensive coverage of all information. Very friendly and approachable
2026年7月11日
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Great servuce
Lovely lady called Tracy dealt with us today, not pushy at all, gave comprehensive information wirh no hard sell, easy to purchase our new sofas without any pressure
2026年7月10日
DFS Furniture - Cannock からの回答
Hello Samantha,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Happy customers
From entering the store we were greeted by friendly staff members who were at hand to answer any queries and very helpful once we decided what we wanted and fully explained the product and sales/delivery process.
2026年7月9日
DFS Furniture - Cannock からの回答
Hello Ellen,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Jane was super positive and helpful and…
Jane was super positive and helpful and did not put any pressure on us. Really happy with the service.
2026年7月8日
DFS Furniture - Cannock からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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