Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... もっと見る
企業が回答しました
Tracy@cannock store was very knowledgeable and not pushy at all. She was very pleasant. Quickly said hello and left us to browse at our leisure. I would definitely recommend anyone looking to buy at t... もっと見る
企業が回答しました
Staff were friendly in story and not over bearing. When we did need help Julie was very willing and helpful and gave some great advice and made the transaction simple and not over complicated.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Watling Street, WS11 1SP, Cannock, 英国
- 0333 999 9746
4.9
優良
4801件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Cannock からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great customer service from Tracy
Tracy@cannock store was very knowledgeable and not pushy at all. She was very pleasant. Quickly said hello and left us to browse at our leisure. I would definitely recommend anyone looking to buy at this store to speak to her. Excellent customer care.
2026年7月22日
DFS Furniture - Cannock からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service.
Excellent customer service.
Felt relaxed walking round the store, no pushy sales people but there if we needed them.
Found exactly what we were looking for.
2026年7月29日
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
DFS Furniture - Cannock からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful attentive
Very helpful attentive, knowlegable and friendly lady, not rushed and gave us all the information we needed to make an informed choice
2026年7月29日
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Cannock からの回答
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service
Had previously ordered a sofa from DFS earlier this year so we decided to return after having great service
2026年7月25日
DFS Furniture - Cannock からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales person, great customer service. We have been dfs customers for many years we have now brought our daughter in for her first suite thank you for your help
2026年7月25日
DFS Furniture - Cannock からの回答
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great service from Nathan
Great service from Nathan. No pressure, friendly and easy to purchase from. Looking forward to our sofa arriving!
2026年7月25日
DFS Furniture - Cannock からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Nathan.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Cannock からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Pleasently welcomed when entered store…
Pleasently welcomed when entered store , no sales pressure & left to browse around the store .Great service in store by Sian who explained everything in detail,thank you x
2026年7月25日
DFS Furniture - Cannock からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sian.
Kind Regards,
Jordan
DFS Customer Support
New Sofa
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to help us find the perfect sofa without any pressure. Nothing was too much trouble, and she made the whole process easy and enjoyable. She’s a real credit to the Cannock store. Thank you, Tracey, for your excellent customer service!
2026年7月22日
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
My sales associate was lovely and…
My sales associate was lovely and extremely helpful. She made the experience delightful!
2026年7月21日
DFS Furniture - Cannock からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
The sales assisstant was excellent…
The sales assisstant was excellent ,very friendly and helpful and made the purchasing of a new sofa very quick and easy
2026年7月21日
DFS Furniture - Cannock からの回答
Hello Nicola,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Salesman nathan was really good very…
Salesman nathan was really good very friendly and nothing was too much trouble for him
2026年7月19日
DFS Furniture - Cannock からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
very helpful staff
2026年7月20日
DFS Furniture - Cannock からの回答
Hello Terence,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Ian @ DFS Cannock
Dealing with Ian at DFS was refreshing. No pressure sales just comprehensive information and help with our purchase. Even when we had to amend out order Ian provided all the support we needed. Excellent Customer Service.
2026年7月18日
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Cannock からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sufficient , friendly and informative. We went to buy sofa- bed
We went to buy sofa- bed. We were explained where they are located and also how the label indicates that this item is a sofa- bed. We were approached by sales person just in time when we needed and left to make our decision after demonstration.( they weren’t into our faces much that I liked). I think, company doing well also by providing information online about the products. We just needed a bit reassurance before we made the purchase. Tracey helps us with advices about the fabrics( it was really usefull) , she instructed us in a friendly manner about the terms and conditions. Will be awaiting for the delivery now .
2026年7月19日
DFS Furniture - Cannock からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
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