DFS Furniture - Cannock レビュー 

4,830
TrustScore 5段階評価の5

4.9

Watling Street, WS11 1SP Cannock, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Good location, plenty of parking, staff polite but not pushy, your left to wander without being bugged. Great selection, any questions were well answered, fiance products are very good, all in all a... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic service from Sian at the Cannock store! We visited DFS today and were almost dreading entering the store due to the usual pressure selling of most furniture retailers. Our experience i... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... もっと見る

企業が回答しました

5つ星のうち5の評価

Kahem was very informative, knowledgeable and approachable. He explained and offered advice from any of our questions in detail and with a friendly manner This made me decide to order the sofas a... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

4830件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,830)

過去12か月のレビュー数: 97,414

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Absoulutley briliant

The person who served us was polite and Very,Very helpfull. She ansered our Questioned with great experiance.

2026年5月11日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Good morning Mrs Cook,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち1の評価

Let down told us it would be express…

Let down told us it would be express delivery it would take a week not one person been in touch really disappointed with company never use them again still waiting for someone to get in touch with us

2026年5月8日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Good morning Mary,

Thank you so much for taking the time to leave your review with us today, your feedback is greatly appreciated. We're very sorry about the delivery experience you have had with DFS and for any lack of communication in relation to this.

Due to the nature of this issue I have raised this internally with management to ask them to call and discuss this further with you. Apologies again for any inconvenience this may have caused.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Nice friendly young man at DFS Cannock

Nice friendly young man at DFS Cannock
Explained everything well
Great service
👍💪

2026年5月13日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great experience

Everything was explained clearly. The staff were very helpful and made sure everything was understood.

2026年5月5日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Spoke with Sean

Spoke with Sean. No pressure or fuss.

2026年5月12日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

Very patient staff

Very patient staff. Made several mistakes with door, corridor and room measurements but staff assisted me at every turn until all was right. Very respectful and professional. I recommend dfs any day

2026年5月4日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

No hard sell.

You are allowed to browse around the store as long as you like.
Very helpful staff available when required.

2026年5月11日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Excellent customer service

Fantastic service in-store when ordering my sofa. Due to delays in the moving process, the team were so helpful in arranging to hold my sofa for as long as possible before my moving-in date once the sofa was ready. Their communication throughout was brilliant, and a delivery date was swiftly organised ASAP. My sofa has now been delivered (I love it!), and the whole process was handled excellently - thank you!

2026年5月10日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

George was incredibly helpful

George was incredibly helpful, efficient and welcoming. We weren’t bombarded with salespeople like in other stores we visited, but were seen too quickly. Great customer service.

2026年5月2日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

George was very attentive and…

George was very attentive and knowledgeable. Friendly, but respectful. Nothing was too much trouble. Gave us the right amount of space to talk in private, but right at hand when we needed him.

2026年5月10日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Competitive prices

Patience by sales assistant while making my decision Tracy helped a lot by measuring and making sure it was correct size for my needs a pleasant experience

2026年5月10日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Sofa

Very good knowledge, not rushed into buying. Ian was very pleasant and very informative.

2026年5月10日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

From the moment we walked in the staff…

From the moment we walked in the staff were welcome and very helpful. We asked about 2 different sofas and they pointed them out for us. Made us a drink and left us to make our decision. This is how I like to be treated by not hovering around us. We made our decision and ordered with Ian who was helpful from the beginning. He made it really easy and clear and we always have DFS sofas so knew we would order again.

2026年5月10日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Natalie was first class

Natalie was first class. Very professional, very patient and was most support of our requests.

There was no heavy sell, just good honest service which we appreciate very much.

2026年5月9日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Good Morning,

Amazing 5* review, thanks for sharing!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Very easy experience

Very easy experience, sales man was very friendly and efficient.

2026年5月9日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

really helpful

really helpful

2026年5月2日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Great friendly experience

Our trip was stress free with no pressure from the staff, a great all round experience which lead to the purchase of our dream sofa

2026年5月8日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Friendly

Friendly, not pressuring. Helpful

2026年5月7日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち4の評価

Staff were very helpful and polite

Staff were very helpful and polite

2026年5月6日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Store very impressive

Store very impressive, lots of choice and furniture laid out very well.
Staff very professional, halpful andf friendly.

2026年5月5日
DFS Furniture - Cannock ロゴ

DFS Furniture - Cannock からの回答

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

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