Today we dealt with Lee, who helped with enquiries and processed our deal and was absolutely phenomenal whilst doing so. Lee was friendly, efficient, answered all questions and a pleasure to deal with... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... もっと見る
企業が回答しました
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... もっと見る
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Jade Archer really looked after us in the showroom, following this there were follow up questions which she promptly answered and finally Lee Mason dealt with the purchase and went through the whole... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, 英国
- 0333 999 9738
4.9
優良
4460件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service and advise
Excellent customer service and advise - only came to look but ended up buying new 3 piece suite
2026年6月7日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS review
From entering the showroom we were greeted and asked if we needed any help. The sales people left us to look around and when we needed help they were very helpful, friendly and not pushy.
2026年6月7日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Darley Dale からの回答
Hello Dale,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Thank you Gary - very satisfied customers
Gary was very helpful. He showed us the style we requested and didn't put us under any pressure to decide. We came away with exactly what we wanted thanks to Gary.
2026年6月6日
DFS Furniture - Darley Dale からの回答
Hello,
Thanks for your lovely feedback, we’re glad to hear Gary met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent service
2026年6月5日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Wonderful
Great experience, Lee was so helpful and helped us to find exactly what we required.
2026年6月5日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Gary was an absolute fantastic…
Gary was an absolute fantastic salesman. He talked us through everything in detail, could not be more helpful and made the experience so easy for us. Such a nice and genuine man who couldn’t do anymore for us.
2026年6月4日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We chose dfs because we think they have…
We chose dfs because we think they have the best range of sofas to choose from
A style we love and a great variety of fabrics
The staff were very friendly and knowledgeable
We had no problem in placing an order
If the delivery is to the same standard that will be great
2026年6月3日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
What I liked about our visit to DFS…
What I liked about our visit to DFS this morning was that everyone was very pleasant, we were left to browse quite freely and if we needed help someone was there to give it. When we found the settee that we liked someone was there to help with any questions we had. Altogether my husband and I came away very happy with our purchase
2026年6月3日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Sam was extremely helpful with the…
Sam was extremely helpful with the information she gave us. Told us everything about the product and how to look after it and helped us to choose the appropriate covering, the different ways we could pay fort it and answered all our questions.
2026年6月3日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Darley Dale からの回答
Hello David,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Efficient easy and non time…
Efficient easy and non time consuming.Leigh was brilliant and covered everything i wanted to know@
2026年5月31日
DFS Furniture - Darley Dale からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Darley Dale からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Outstanding Service and Experience
On Entering the store we were greeted by Gary who was very welcoming and asked us what type of Sofa we were looking for he then pointed us in the right direction. He encouraged us to look around the store and try out all the sofas we liked as we would use them at home and we were left alone to do this. Gary was very professional and Knowledgeable. We then approached Gary and asked for the details of the Sofa we have purchased and there was no pressure whatsoever. It was an absolute pleasure to deal with Gary we cant speak highly enough about him. We left with the Sofa we had been looking for and the whole process was Excellent. I cant recommend Gary and DFS enough and we will ask for him personally when we return as we are now looking at making further purchases due the the Experience we have had today.
2026年5月31日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Un-pressured
Un-pressured, friendly customer service from April, knowledgeable on products
2026年5月30日
DFS Furniture - Darley Dale からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good experience no pressure
Enjoyed walking round ordered settee and dining set looking forward to getting the delivery
2026年5月30日
DFS Furniture - Darley Dale からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Darley Dale からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good service
We came to buy a new sofa and bed. Saw what we wanted and found a salesperson to assist us. No one followed us around being pushy, which is what we like about dfs.
We completed the sale and were advised very well.
2026年5月30日
DFS Furniture - Darley Dale からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Darley Dale からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Helpful and polite salesman
2026年5月29日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
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