Today we dealt with Lee, who helped with enquiries and processed our deal and was absolutely phenomenal whilst doing so. Lee was friendly, efficient, answered all questions and a pleasure to deal with... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... もっと見る
企業が回答しました
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... もっと見る
企業が回答しました
Jade Archer really looked after us in the showroom, following this there were follow up questions which she promptly answered and finally Lee Mason dealt with the purchase and went through the whole... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, 英国
- 0333 999 9738
4.9
優良
4457件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very helpful polite and gave you…
Staff very helpful polite and gave you all the information asked about
2026年6月23日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Friendly welcome but no pressure
Friendly welcome but no pressure. We found exactly what we were looking for and got all the information we required from the salesman Steve. He gave us plenty of time to think things over and answered all questions we had .
2026年6月14日
DFS Furniture - Darley Dale からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Clear concise explanation of all…
Clear concise explanation of all details.
No 'hard-sell' but there to help when required.
2026年6月21日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
All the staff in the branch was helpful…
All the staff in the branch was helpful the lady that finalised our sale couldn’t have been any more helpful
2026年6月21日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Had a lovely Man called Gary who helped…
Had a lovely Man called Gary who helped me find a sofa ,even though it was not my first choice it's a better one for me. I would recommend anyone who is getting a new sofa ask for Gary in the Darly Dale store.
2026年6月18日
DFS Furniture - Darley Dale からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Gary was both knowledgeable, helpful and patient , nothing too much trouble and no hard sell.
2026年6月18日
DFS Furniture - Darley Dale からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Gary made my DFS purchase that bit…
Gary made my DFS purchase that bit easier, felt not pushy at all and good conversation about the product
Cant wait for the suite to be delivered
Thanks
2026年6月17日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We were well attended to by a young man…
We were well attended to by a young man who clearly knew about the products. He encored us to explore the best products for our specific requirements based on facts, personal experience together with this and specifics of the items we were interested in we were able to make a confident choice
2026年6月16日
DFS Furniture - Darley Dale からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
Salesman very pushy trying to get us to…
Salesman very pushy trying to get us to buy dearer option than we wanted never stopped talking we were there far longer than we should have been would avoid him if we were to buy from them again he also told us what to put in feedback form to make him look good
2026年6月9日
DFS Furniture - Darley Dale からの回答
We are very sorry to hear about your experience with a pushy sales advisor, as this is not the level of service we aim to provide. We have passed your feedback on to the store, and they will contact you directly to discuss this further. We sincerely apologise for any inconvenience this may have caused.
Kind Regards,
Vanessa
DFS Customer Support
The member of staff was polite
The member of staff was polite, friendly and very informative but not pushy. He explained each step in detail and asked if we were happy with everything.
Customer service was excellent.
2026年6月16日
DFS Furniture - Darley Dale からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Salesperson was very efficient
Salesperson was very efficient, explained everything in detail whilst being friendly but not pushing products. Took time to understand and meet our requirements.
2026年6月16日
DFS Furniture - Darley Dale からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Steve was very helpful
2026年6月13日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Darley Dale からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
We were given time to look and when we asked any questions April was confident with her explanation and in-depth with her product knowledge. April is a credit to your business.
2026年6月11日
DFS Furniture - Darley Dale からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
The salesman who dealt with us was…
The salesman who dealt with us was extremely helpful and patient and informative. He provided also information and support to enable us to make our decision. He made the whole experience smoother and pleasurable.
2026年6月10日
自発的なレビュー
DFS Furniture - Darley Dale からの回答
Hello David,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
First Class Service
2026年6月10日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly and efficient
2026年6月8日
DFS Furniture - Darley Dale からの回答
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
New sofa
Excellent service from Steven at Darley Dale. Talked us through everything and was very friendly while doing so.
2026年6月7日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service and advise
Excellent customer service and advise - only came to look but ended up buying new 3 piece suite
2026年6月7日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS review
From entering the showroom we were greeted and asked if we needed any help. The sales people left us to look around and when we needed help they were very helpful, friendly and not pushy.
2026年6月7日
DFS Furniture - Darley Dale からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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