Went in to purchase a new sofa, we were looking around at first then greeted by a lovely colleague, we didn’t get her name but she was so helpful and patient with us as it’s a huge deal getting a new... もっと見る
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Conor delivered exceptional customer service from start to finish. He was friendly, approachable, and went above and beyond to make sure all my questions were answered. Nothing seemed like too much tr... もっと見る
企業が回答しました
Considerate staff.competitive prices and a willingness to sit and listen to my opinions and take on board my particular choices. Aaron G was a true professional and didn't rush our conversation. T... もっと見る
企業が回答しました
Really happy with our experience at DFS. The whole process was smooth from start to finish, with plenty of choice. Aaron (Advisor 3YH-Aaron) was friendly, knowledgeable, and happy to answer our questi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, 英国
- 0333 999 9838
4.9
優良
2642件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing the girl was so helpful and…
Amazing the girl was so helpful and talked me through everything. Couldn’t be happier with the service
2026年7月30日
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Derry Londonderry からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really happy with our experience at…
Really happy with our experience at DFS. The whole process was smooth from start to finish, with plenty of choice. Aaron (Advisor 3YH-Aaron) was friendly, knowledgeable, and happy to answer our questions, making the purchase easy and stress-free. Overall, excellent customer service and a great buying experience.
2026年7月27日
DFS Furniture - Derry Londonderry からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Truly professional staff. Great interaction with their customers.
Considerate staff.competitive prices and a willingness to sit and listen to my opinions and take on board my particular choices. Aaron G was a true professional and didn't rush our conversation. Took the time to understand our needs and then put in
motion our ideal suite. I felt no pressure to go along with any additional extras that would be of no value to me. Thank you Aaron and also the line manager was brilliant too. Will definitely be back again when i require another suite in the future .
2026年7月25日
DFS Furniture - Derry Londonderry からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aaron.
Kind Regards,
Jordan
DFS Customer Support
GREAT EXPERIENCE AT D F S
THE SALES GUY WAS AMAZING , VERY KNOWLEDGEABLE AND HELPFUL WITH A GOOD MANNER WHEN CHOOSING MY CORNER SUITE.
HIS NAME IS GARRY AND WORKS IN YOUR LONDONDERRY STORE.
THE FINANCE GUY WAS SMART AND ON THE BALL, GREAT AT HIS JOB
FINALLY THE MANAGER WAS HELPFUL AND EXPLAINED EVERYTHING MORE THAN WELL.
A GREAT TEAM AND I WOULD DEFINATELY RECOMMEND BUYING AT YOUR STORE, GREAT CHOICE AND A VERY WELCOMING SALES TEAM
2026年7月25日
DFS Furniture - Derry Londonderry からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Garry met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were warm and welcoming
Staff were warm and welcoming. Great Knowledge of their products with great customer care.
2026年7月23日
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
I was really impressed with the…
I was really impressed with the knowledge of your sakes team
2026年7月19日
DFS Furniture - Derry Londonderry からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fantastic in store experience
Fantastic in store experience, lots to choose from and staff were so helpful
2026年7月17日
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Love my new sofa cant wait to get it
Connor was more than helpful in my experience i felt at ease and able to voice any concerns i had in which he answered professionally he was very hepful
Service was perfect
Staff easy to talk to and very helpful
2026年7月10日
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Friendly & professional
2026年7月14日
DFS Furniture - Derry Londonderry からの回答
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely staff at the Crescent Link store
We looked online to source the kind of thing we wanted and then visited the Crescent Link store where we were helped by Aaron. He was really helpful, answered all our questions and really helped cement our decision. Very happy customers
2026年7月12日
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Staff friendliness and efficiency.
2026年7月2日
DFS Furniture - Derry Londonderry からの回答
Hello Catherine,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
In store staff was great help and great…
In store staff was great help and great services frm start to finish
2026年7月9日
DFS Furniture - Derry Londonderry からの回答
Hello Annette,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
As soon as we walked into the showroom…
As soon as we walked into the showroom we were greeted by lovely friendly staff especially Kieran. He looked after us well, offered us a drink and answered all our questions and was not pushy.
2026年6月28日
DFS Furniture - Derry Londonderry からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Staff are very helpful and confident
Staff are very helpful and confident
Make you feel comfortable. Explained everything very easy to understand.
2026年7月6日
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
The DFS staff made the process a very relaxed & straightforward process, they were knowledgeable, patient & easy to work with during our interactions.
A credit to the company, would return again in future.
2026年7月5日
DFS Furniture - Derry Londonderry からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff there are very good ive been in a…
Staff there are very good ive been in a few times and the staff were excellent
2026年7月5日
DFS Furniture - Derry Londonderry からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful staff
On all my three visits to the Derry store the staff were friendly and helpful. I decided to complete my order online but found it difficult to navigate so decided to revisit the store (due to figuring out measurements etc) Conor the store manager was great in helping me complete my order and answering all questions I had :)
2026年7月5日
DFS Furniture - Derry Londonderry からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The salesman took his time and…
The salesman took his time and explained everything to us , we were more than satisfied
2026年7月5日
DFS Furniture - Derry Londonderry からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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