Went in to purchase a new sofa, we were looking around at first then greeted by a lovely colleague, we didn’t get her name but she was so helpful and patient with us as it’s a huge deal getting a new... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Very easy to deal with and didn't take long to go through the process of our purchase. The difference in fibre and foam was explained well and how to take care of the fibre option. Had great advice an... もっと見る
The staff were so helpful not overbearing and were very professional. Charlotte was just so lovely and so knowledgeable regarding my purchase. The company have such a wide range of sofas to choose fro... もっと見る
企業が回答しました
Perfectly smooth transaction & very happy with sales staff who were informative in helping me choose what I wanted. Great service overall.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, 英国
- 0333 999 9838
4.9
優良
2646件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
The DFS staff made the process a very relaxed & straightforward process, they were knowledgeable, patient & easy to work with during our interactions.
A credit to the company, would return again in future.
2026年7月5日
DFS Furniture - Derry Londonderry からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff there are very good ive been in a…
Staff there are very good ive been in a few times and the staff were excellent
2026年7月5日
DFS Furniture - Derry Londonderry からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful staff
On all my three visits to the Derry store the staff were friendly and helpful. I decided to complete my order online but found it difficult to navigate so decided to revisit the store (due to figuring out measurements etc) Conor the store manager was great in helping me complete my order and answering all questions I had :)
2026年7月5日
DFS Furniture - Derry Londonderry からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The salesman took his time and…
The salesman took his time and explained everything to us , we were more than satisfied
2026年7月5日
DFS Furniture - Derry Londonderry からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS has quality furniture and different…
DFS has quality furniture and different form the rest . staff very friendly and experience in the area of the furniture, give advice and spent time with you and let you decide. Provide feedback on the product and if you want to extend gaurnatee
2026年6月25日
DFS Furniture - Derry Londonderry からの回答
Hello Hester,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very helpful staff...
Conor the sale assistant was very helpful to ensure we got the right sofa for our home and went above and beyond to help us.
2026年6月25日
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Bought with confidence.
Staff were friendly, professional and well informed.
Payment options clearly explained.
As a customer I felt able to buy with confidence...
2026年6月22日
DFS Furniture - Derry Londonderry からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
My new sofa
I always buy my sofas from DFS . As always the staff are so friendly and welcoming. So many products to choose from, I found exactly what I was looking for
2026年6月13日
DFS Furniture - Derry Londonderry からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Knew what we wanted
Knew what we wanted. Sales team helped us get it ordered quickly seemlessly. Told us what our options were and was generally friendly and helpful. Thanks
2026年6月19日
DFS Furniture - Derry Londonderry からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Derry Londonderry からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Stevie is a credit to the team
Had a fantastic experience in the Crescent Link DFS Derry store today thanks to Stevie. He was incredibly helpful and took the time to explain all of our available options so clearly, making the whole process stress free. We were even offered a coffee while we took our time deciding on the different choices. Absolutely outstanding customer service, Stevie is a credit to the team! We’re so happy with our experience.
2026年6月17日
DFS Furniture - Derry Londonderry からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The guys in the shop were so helpful…
The guys in the shop were so helpful and really knew there stuff. When I told them the chair was for my dog they couldn't stop laughing and I don't think they believed me but my jack russell loves the chair
2026年5月30日
DFS Furniture - Derry Londonderry からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Fantastic staff in DFS Crescent link…
The staff in DFS Crescent link Derry/Londonderry were second to none. So professional, very helpful and friendly. Explaining everything and answered any questions I had
2026年6月13日
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really impressed with our experience…
Really impressed with our experience today well done! Can't wait for our new sofa and mattress to arrive.
2026年6月6日
DFS Furniture - Derry Londonderry からの回答
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The shop has got wide range of…
The shop has got wide range of collection of Sofas. The staff are very friendly to explain the features and services provided by DFS. Great support. Thanks to Kieran for his patience to help us to explore.
2026年6月2日
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great experience
Great experience. Guy was very patient when our teenager kept changing her mind.
2026年6月2日
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
James was fantastic
James was fantastic. very knowledgable and couldn’t have been better as i couldn’t make a clear decision myself!! He made the whole process a lot easier!
2026年6月2日
DFS Furniture - Derry Londonderry からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
The really nice guy that walked those…
The really nice guy that walked those three the whole process of the purchase of our new sweet furniture very professional and such a nice person
2026年5月25日
DFS Furniture - Derry Londonderry からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Derry Londonderry からの回答
Hello Matt,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Derry Londonderry からの回答
Hello Declan,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
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