No hard sell. Jackie was extremely knowledgable, unhurried and customer-friendly. Having looked at all your sofas (refreshingly having not been pounced on by over-zealous sales people) we chose the... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Michelle was outstanding. Very knowledge, kind, patient and communication was excellent. She made the whole experience of purchasing a suite very easy. She answered all my queries and questions in a p... もっと見る
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Went into Droitwich store today to purchase a new sofa for my son/daughter in law. The lady paisley was extremely helpful and knowledgeable. She put us at ease and the purchase was very fast and str... もっと見る
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I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, 英国
- 0333 999 9742
4.9
優良
4406件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Knowledgable and friendly
Knowledgable, processional and friendly advice. Highly recommend speaking to Jas for solid guidance on any sofas to suit.
2026年5月24日
DFS Furniture - Droitwich からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Amanda was amazing at DFS droitwich
Amanda was amazing at DFS droitwich. Highly recommend. Excellent all round.
2026年5月23日
DFS Furniture - Droitwich からの回答
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Friendly service
Amanda was approachable,professional but also relaxed and friendly she made sure I understood everything and explained all the products with overselling I didn't feel pressured in any way.
2026年5月23日
DFS Furniture - Droitwich からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Friendly but not pushy staff
Friendly but not pushy staff
Sofa more expensive once delivery & care kit added which should be part of price on shop floor in my opinion
Good choice of sofas
2026年5月16日
DFS Furniture - Droitwich からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very friendly and professional team
Very friendly and professional team. Advised on all I needed to take good care of my new sofa
Would recommend
2026年5月22日
DFS Furniture - Droitwich からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Store and staff great.
The staff at the Droitwich store were very helpful. Provided all necessary information and explained in simple terms. Offered advice and suitable options based on our criteria. A very good service overall.
2026年5月20日
DFS Furniture - Droitwich からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Droitwich からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Amanda was very helpful from the moment…
Amanda was very helpful from the moment I walked in the shop. Gave me some good advice and all welcomed. Overall a good shopping experience
2026年5月21日
DFS Furniture - Droitwich からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service.
2026年5月19日
DFS Furniture - Droitwich からの回答
Good morning Steve,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Purchase on a Monday
Quick service once I found someone to serve me. Also assisted by the fact that I knew what I wanted, so was not having a sales pitch on every item in the shop. Staff were polite and helpful. I wasn't consulted on delivery options. Just quoted and paid for the highest. Hence the drop of a star.
2026年5月12日
DFS Furniture - Droitwich からの回答
Good Afternoon,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
We do apologise for the experience you have received when placing the order, we do apologise if the delivery charge was not mentioned as this is very disappointing to hear.
Kind Regards,
Jordan
DFS Central Customer Support
Staff was very helpful
Staff was very helpful, and took time to answer any questions we had, plus made us very welcome 🤗
2026年5月15日
DFS Furniture - Droitwich からの回答
Good morning Maureen,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Paisley our sales assistant was very…
Paisley our sales assistant was very professional friendly and with a smile on her face
2026年5月17日
DFS Furniture - Droitwich からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and pleasant sales…
Very helpful and pleasant sales assistant who explained everything clearly
2026年5月14日
DFS Furniture - Droitwich からの回答
Good morning Diane,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The staff member was helpful
The staff member was helpful, friendly, polite & courteous. We explained what we were looking for, he took us to the sofas we wanted to view.
Went thro all the options colours,power recliner, manual option,etc.
Explained how to look after the sofas & detailed the payment options.
Very happy, would recommend to others to visit this store
2026年5月11日
DFS Furniture - Droitwich からの回答
Good afternoon,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Excellent buying experience
Amanda was exceptionally helpful offering advice and very patient whilst I made my choice.
2026年5月9日
DFS Furniture - Droitwich からの回答
Good Afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Lorraine A
DFS Central Customer Support
Lee was great
2026年5月2日
DFS Furniture - Droitwich からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very professional
Very professional, friendly and helpful staff. Showroom is very comfortable and roomy making a relaxed environment.
2026年5月6日
DFS Furniture - Droitwich からの回答
Good afternoon Mrs Ekste,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
I pressure when browsing and great…
I pressure when browsing and great customer service when a decision was made to purchase!
2026年5月5日
DFS Furniture - Droitwich からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Amanda from the Droitwich store was…
Amanda from the Droitwich store was phenomenal - thank you so much!! She was kind, fun, professional and so much help - she made sure I didn’t feel stressed or pressured making such a big purchase, and helped talk me through all my options.
2026年5月4日
DFS Furniture - Droitwich からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Staff where very helpful and lovely to…
Staff where very helpful and lovely to talk to very happy with the service we received
2026年5月4日
DFS Furniture - Droitwich からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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