DFS Furniture - Droitwich レビュー 

4,406
TrustScore 5段階評価の5

4.9

Kidderminster Road, Roman Way Retail Park, WR9 9AD Droitwich, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

No hard sell. Jackie was extremely knowledgable, unhurried and customer-friendly. Having looked at all your sofas (refreshingly having not been pounced on by over-zealous sales people) we chose the... もっと見る

企業が回答しました

5つ星のうち5の評価

Michelle was outstanding. Very knowledge, kind, patient and communication was excellent. She made the whole experience of purchasing a suite very easy. She answered all my queries and questions in a p... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into Droitwich store today to purchase a new sofa for my son/daughter in law. The lady paisley was extremely helpful and knowledgeable. She put us at ease and the purchase was very fast and str... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, 英国

  • 0333 999 9742

4.9

優良

TrustScore 5段階評価の5

4406件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(4,406)

過去12か月のレビュー数: 93,032

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent Customer Service

The lady who served me today was called May & she was superb. Not only did she give me sound advice, she also wasn't at all pushy, let me try the various sofas in my own time & gave me a lovely coffee to boot!

2026年6月5日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello Helen,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Good experience with purchase of sofa

Sales member was very helpful & friendly. Guided us through the purchase, took time with us & answered all our questions

2026年6月5日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

June 2026

Friendly,calm and welcoming atmosphere in the store.
Excellent customer service leading to the purchase of beautiful sofas for our new home.

2026年6月3日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

I went to the Droitwich Worcester store…

I went to the Droitwich Worcester store and customer support Assistant Jaz was very helpful and friendly in guiding me through purchasing my first sofa for my new home. I would highly recommend.

2026年6月2日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

We went to DFS on Sunday to look at…

We went to DFS on Sunday to look at purchasing a corner sofa, a sales person called Paisley came over and chatted to us and we left purchasing one, Paisley was extremely helpful, she is a credit to DFS.

2026年5月31日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Salesman was helpful

Salesman was helpful, kept a respectful distance but was there to help and offer advice when required. He wasn't pushy and left us to make our own choices, the actual sales process was smooth and clearly explained. All options for payment were covered with terms to suit us.

2026年6月1日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Excellent service

I knew which sofa and chair I wanted after looking online, but went to the store to see exactly what they were like. I received excellent service from the friendly and informative staff and placed my order

2026年5月31日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Jas was very helpful patient…

Jas was very helpful patient professional not pushing for a sale

2026年5月31日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you for your kind feedback.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great experience

My husband and I were looking for a sofa as we recently moved to a new house. The sales assistant, Paisley, was welcoming, knowledgeable about the sofa and covered the terms and conditions as well as the care for the sofa. She offered my husband and I a drink which was a lovely touch and she let us have a look around before deciding and ordering a sofa.

2026年5月30日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Fantastic customer service both times…

Fantastic customer service both times we went to DFS

2026年5月30日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great service.

Lee was really knowledgeable and talked us through everything we needed to know. He gave us plenty of space and we did not feel pressurised into a sale at all.
Lee is very personable, cheerful and a credit to the company.

2026年5月29日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lee.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great experience and customer service

Jas and the team were well informed and courteous, making purchase of our new sofa a 10/10 experience. Would absolutely recommend purchasing your new sofa from Droitwich DFS.

2026年5月27日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち4の評価

Lovely helpful staff

Lovely helpful staff. Very knowledgeable and not pushy.

2026年5月25日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Friendly informative staff

Friendly informative staff, gave all the options and explained everything . Great service

2026年5月25日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Absolutely fantastic service from staff…

Absolutely fantastic service from staff at DFS Droitwich today!! Jas was very patient and informative, his professionalism and expertise were second to none. The selection of sofas on display was plentiful and impressive, the ambience of the store was relaxing and comfortable, all in all a very pleasant experience whilst placing our order. A big thank you to Jas and the team at Droitwich for the warm welcome.

2026年5月25日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello Chris,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Extremely helpful

Extremely helpful. Helped find exactly what we were looking for. Explained everything in full detail. Would highly recommend.

2026年5月25日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great experience

Great experience from start to finish

2025年8月25日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello Niall,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Knowledgable and friendly

Knowledgable, processional and friendly advice. Highly recommend speaking to Jas for solid guidance on any sofas to suit.

2026年5月24日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Amanda was amazing at DFS droitwich

Amanda was amazing at DFS droitwich. Highly recommend. Excellent all round.

2026年5月23日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

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