DFS Furniture - Droitwich レビュー 

4,404
TrustScore 5段階評価の5

4.9

Kidderminster Road, Roman Way Retail Park, WR9 9AD Droitwich, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

No hard sell. Jackie was extremely knowledgable, unhurried and customer-friendly. Having looked at all your sofas (refreshingly having not been pounced on by over-zealous sales people) we chose the... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into Droitwich store today to purchase a new sofa for my son/daughter in law. The lady paisley was extremely helpful and knowledgeable. She put us at ease and the purchase was very fast and str... もっと見る

企業が回答しました

5つ星のうち5の評価

No high pressure salesmen, offered us assistance or freedom to browse at our leisure,didn't follow us around the shop.Just the way it should be.

企業が回答しました

5つ星のうち5の評価

I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, 英国

  • 0333 999 9742

4.9

優良

TrustScore 5段階評価の5

4404件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(4,404)

過去12か月のレビュー数: 92,599

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent end to end service!

We enjoyed a pressure free browse round the excellent Droitwich store and when we finally were ready to talk to someone about our preferred sofa we were helped by the lovely Michelle who was very knowledgeable about the product and was able to recommend some very useful options.
We explained that we were 95% sure of our choice and that we needed to go away and just measure up one more time. Michelle was fine with that and didn't make any attempt to pressure us into a quick sale.
We returned today and met the equally good Lee. We picked up with him where we left off with Michelle. Despite the soaring temperatures he guided us through the sales process with good humour, pointing out options which were clearly beneficial to us.
Overall excellent product excellent staff and very reasonably priced!

2026年6月26日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Michelle and Lee met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Welcoming and helpful.

The welcome into the store was friendly, relaxed and not pressured. Staff enquired about what we were looking for, a quick chat to explain their options and then left us to browse.
Once we had decided on some options, staff again, with no pressure, offered pros and cons for our options, listened to our thoughts and made suggestions.
We walked out with a quote in an email for us to measure up and decide at home.
Fantastic customer service, friendly staff.

2026年6月15日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

My experience

A young man called Lee dealt with me. He was very polite and helpful. Lee explained everything to me about the goods I wanted . I would definitely go back if I needed anything in the future.

2026年6月22日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Jacqueline

Jacqueline was very polite , professional, knowledgeable, she answered all our questions , we felt at ease on purchasing our new furniture , a pleasant experience thank you Jacqueline

2026年6月21日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

A very helpful assistant (Amanda Jayne)…

A very helpful assistant (Amanda Jayne) who helped us in every way from selecting and purchasing,the sofa with full explanations to all questions asked.
Very pleased 👍

2026年6月21日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

We have received an excellent service…

We have received an excellent service from Jaz at Droitwich store today. He was very knowledgable about the products and so helpful. Ordering was easy. Can’t wait for our new sofas to arrive!

2026年6月21日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very happy…

Amanda was very helpful and explained everything really clearly.

2026年6月20日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Very pleasant member of staff

Very pleasant member of staff , explained everything well

2026年6月20日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Welcoming

Welcoming, friendly and good customer service.

2026年6月20日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

It was all so easy walked in the store…

It was all so easy walked in the store had a look round decided what we wanted, spoke to a member of staff he came and sat down with us and did our order.

2026年6月19日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

The staff at DFS droitwich was polite…

The staff at DFS droitwich was polite and personable.Asked us what we were looking for and gave us all the possible options and layouts.
He let us choose at our own pace and explained everything as he went along.
Would recommend DFS to family and friends with our experience.

2026年6月16日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Quality service and great knowledge and ideas

Quality customer service, and also a lovely sofa on the way. The lady that dealt
with us was spot on explained everything we needed to know and also gave good advice and good thoughts to help us choose , Thank You😊

2026年6月15日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Haven't been to the store for a few…

Haven't been to the store for a few years...when we walked in what a change to the store.(Droitwich )
Didn't get hassled as soon as we walked in.
A nice gentlemen came to ask us if we were ok.
The range of sofas ect were right up to date.
We purchased two sofas tried them first of course,Our visit to the store was good will tell all our friends.

2026年6月15日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

I don’t know this man’s name

I don’t know this man’s name . He was perfect. Dint bother us, just let us browse and enjoy the game experience of looking and finding what we wanted.

2026年6月14日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent service

Excellent service , no pushy sales people. May was brilliant she explained everything and allowed us time to choose our sofa

2026年6月13日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very helpful

Very helpful with the process and I didn't feel pressured to add on any extras. Good list of payment options. Very happy:)

2026年6月13日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

DFS Droitwich

We went onto store to purchase sofas we hsd looked at yesterday, but needed to be certain on the measurements as out home is tiny. Our sales person was extremely patient and helpful. We hsd all the paperwork ready to sign when my husband found another that was cheaper and more suitable. Our sales person didnt bat an eyelid when we asked if we could change. He was really really, polite,patient and extremely helpful. All of the staff who came to help went over and above to ensure we had a good experience.

2026年6月13日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Dfs are the best.

Very pleasant sales assistant, who explained everything about the product and gave us all the time we needed to test drive the sofa.Totally pleased.😀

2026年6月12日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very helpful

Very helpful

2026年6月13日
DFS Furniture - Droitwich ロゴ

DFS Furniture - Droitwich からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

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